Rick Roush Honda

Today 09:00 AM - 09:00 PM
Closed Now
Sunday
closed
Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 06:00 PM
Wednesday
09:00 AM - 06:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 06:00 PM
Saturday
09:00 AM - 05:00 PM

Customer Reviews of Rick Roush Honda

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
service Rating

Rick Roush Honda Service Department is the Best!

byusa7777on 05/10/2018

Been taking my Acura there for about 8 years now because, unlike the Acura dealer where I bought the car, Rick Roush personnel have always been 100% honest with me. It's so nice to deal with people you can trust. When it's a safety issue that needs prompt attention, they tell me. When it's not (which is most of the time), they tell me I don't need to worry about it. I recommend them without reservation. All service departments should operate the way they do. And, they are more reasonably priced than others.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
6 Reviews
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service Rating

Rick Roush Honda Service Department is the Best!

byusa7777on 05/10/2018

Been taking my Acura there for about 8 years now because, unlike the Acura dealer where I bought the car, Rick Roush personnel have always been 100% honest with me. It's so nice to deal with people you can trust. When it's a safety issue that needs prompt attention, they tell me. When it's not (which is most of the time), they tell me I don't need to worry about it. I recommend them without reservation. All service departments should operate the way they do. And, they are more reasonably priced than others.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A Great Deal and Friendly Staff

byojohnnyon 05/12/2014

I was well pleased with our deal from Rick Roush Honda. I have been a customer of Rick Roush ever since this dealer took over from Chesron Honda. Our sales persons were terrific. I can truthfully say this my best new car buying experience. I will continue to have my new Odyysey serviced here. Again I thank Tyler R and his partner for making this buying experience pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

20000 mile checkup 2005 Honda Accord LX

byarthursmithon 10/22/2011

The place was clean, quiet waiting area, and the employees cordial. The 20000 mile checkup was accurately estimated and reasonably priced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I definitely recommend

bytstephen81on 05/05/2010

I highly recommend Rick Rousch Honda and especially Tim Smith. My sales experience was with Tim; he did a wonderful job. Upon sitting down to finalize the deal, I saw that he won the 2009 Salesperson of the Year, which he definitely deserves. The price was very competitive, he was very friendly, and always returned my calls immediately when I was in the shopping process. He was professional, but not pushy. The car was pulled out and ready for a test drive as soon as we pulled into the lot, and he let us take as much time as we wanted. The whole process went very smoothly. When we signed the papers in one of the offices, a wonderful lady named Linda patiently answered all of our questions. I would definitely buy from them again, and highly recommend the dealership, and specifically the sales and administrative people who worked with us, Tim Smith and Linda.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Unbeatable price and service

byalamion 09/04/2009

AVOID [another dealership], Travel 15 miles south to Rick Rouche Honda and meet real nice sales people. Had a horrible experience with [another dealership] and extreme opposite with Chester Warren at Rick Roush Honda the following day. Better price (by at least $1000) and smooth transaction with no lies and excellent customer care. Fast transaction, and more improtantly NO LIES (unlike [another dealership] up the road where they will call you names if you don't like their expensive deals, and their "match or better" program which is the BIGGEST LIE ..once you are through the doors they will say anything and once you sign.. their true colors will show..) DO your self a favor.. travel the extra 15miles South of Cleveland before you buy your next honda

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Not too great

bybeejay2on 07/23/2008

I had a bad experience at Rick Roush Honda with the service department. I went there for a couple of small maintenance issues, and after waiting as long as they told me it would take until it was finished (45 minutes or so), they told me I couldn't leave without an expensive part that I did not need before I went there. They then charged me triple for wiper blades than I was quoted when I went in - they did, however, reduce this when questioned about it. They did not rotate the tires as they had said they would. They said they called to say the car was done, but they did not call the number I left with them when I arrived, and I had to call them (long distance) to learn that the car was done.

  • Recommend this dealer? No
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