Reineke Nissan

Today 08:30 AM - 08:00 PM
Closed Now
Sunday
closed
Monday
08:30 AM - 08:00 PM
Tuesday
08:30 AM - 08:00 PM
Wednesday
08:30 AM - 08:00 PM
Thursday
08:30 AM - 08:00 PM
Friday
08:30 AM - 08:00 PM
Saturday
09:00 AM - 03:00 PM

Customer Reviews of Reineke Nissan

4.5
Overall Rating
(8)
Recommend: Yes (7) No (1)
Write a review: Sales | Service
sales Rating

Mr

byWilliam Loughridgeon 05/07/2018

Nice experience. At ease. Not a lot of pressure. Really tried to find what I want!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
8 Reviews
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service Rating

If it’s serious Go elsewhere

byJwilliamsonon 08/14/2018

This has been my preferred service shop since buying my 2010 Milan in 2013. My parents have preferred this dealer for buying cars and service for years. However, my most recent service has turned me completely off. I took my car in because my check engine light came on and was blinking. Fortunately they were able to get me in same day. After diagnosing my car, we agreed to repairs and I was told should be done by end of day. I was able to get a ride home by their shuttle service. At the close of business, I was without a car and had not received a message regarding my car. This meant I would miss another day of work (I work out of town). When I called the next morning I was told a message was left, which was odd because I received calls and text throughout the evening but nothing from this dealership. However, because I never had this problem prior I chalked it up to technology. when I went to pick my car up I was unable to get clear answers regarding the maintenance of my car. After paying my bill I went to my car I started it. Before I could get off the lot and to be light the check engine light was back on. Again, when I called back they were able to get me on same day. After a few hours I received a call that I needed another repair. At this time I decided to hold off on the repair and explore my options. I didndid have my car for more than an hour. After closing sale on my car I asked would be possible to get some refund on the work I had done since I received no benefit from it. The company refused. Prior to all this when this dealer wanted to sell me a car they quoted my transfer three times what they were saying it was worth the day I sold it. I get depreciation and everything but to lose 66% in value within several months seems a bit extreme to me. But what could I do? I rated quality of work poor because my problem was not solved by them and I could not tell any difference In my car based on the work I paid for from when I brought it in. Price I rated poor because what I paid for and what they wanted to give me was clearly lopsided. What they wanted to trade my 2010 in for was the same as what they gave me for my 1990 (much worse condition) when I got the 2010. Make sure you clearly ask for maintenance check. If you schedule online repeat it several times and make sure it is done. Don’t schedule anything else with your maintenance check. Lesson learned the hard way

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

Great service

byCarolynon 07/06/2018

I am very pleased with the service I received at Reineke Nissan. The staff were friendly. It was my first visit so I was given a brief tour. My appointment was on time and lasted a reasonable amount of time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Mr

byWilliam Loughridgeon 05/07/2018

Nice experience. At ease. Not a lot of pressure. Really tried to find what I want!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service team

byDanageibon 09/05/2017

I love the service I get at Reineke. They are always friendly, warm, and willing to answer my questions. They are the only Ines I will let service my car. These guys are AWESOME!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great, Fast Service!

byemilyturneron 06/26/2017

Great service! They even pulled a dead bird out of my grill for me!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Regular service

byKrllongon 06/22/2017

They are always efficient and friendly and haven't encountered any problems ever

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Quick and accommodating

byTkbertieon 06/15/2017

Reineke Nissan service was awesome. They were quick and catered to their clients. They offered doughnuts, cookies, popcorn, and coffee/water while customers waited for their vehicle. Nice experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byRogansk1on 04/20/2017

Work performed as promised

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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