Matt Taylor Kia

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Matt Taylor Kia

4.0
Overall Rating
(4)
Recommend: Yes (3) No (1)
Write a review: Sales | Service
sales Rating

Glad I stopped in!

byNanCon 06/28/2018

A positive and pleasant buying experience. Sales rep J Roundtree is top notch---knowledgeable, professional yet personable, and very, very patient! Thank you J (and Chance and Ethan, too!) I walked away with a beautiful new vehicle and the confidence in knowing that my new Kia family at Matt Taylor Kia is there for me when needed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
4 Reviews
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sales Rating

Glad I stopped in!

byNanCon 06/28/2018

A positive and pleasant buying experience. Sales rep J Roundtree is top notch---knowledgeable, professional yet personable, and very, very patient! Thank you J (and Chance and Ethan, too!) I walked away with a beautiful new vehicle and the confidence in knowing that my new Kia family at Matt Taylor Kia is there for me when needed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Service

bySmathy05on 02/07/2018

The sales staff was very knowledgeable easy to work with. The finance department answered all my questions and wad ver efficient

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

"Where attempting to buy a car really did suck"

byWhereTryingToBuyACarDidSuckon 06/24/2017

To be told "you're approved", "we've got an approval", or many variations thereof.... only to be told otherwise AFTER you're emotionally invested in a deal really does suck. I did everything in my power to avoid that scenario. I faxed in the requested documents and asked that the "deal" be confirmed, spoke with a sales representative, and finance manager.... all prior to ever driving onto the Matt Taylor Kia used car lot. I was extremely clear in explaining that I did not want to fall in love with a vehicle... only to have the deal fall apart layer on. I was repeatedly, over the course of many weeks.... assured the approval was secure, and encouraged to shop the Matt Taylor used car inventory. Despite my recurring, and dilligent efforts... the dealership did exactly what I'd begged them not to do. They pulled the rug out from under me. Despite saying, and advertising to the contrary.... this dealership like so many others often do, failed to listen to, care about, or honor even the simplest, and most reasonable (please make sure my financing is secure... before I get my hopes up) of requests. I too hate long reviews, so will simply say this. In direct contradiction to the advertising put forth by Matt Taylor Kia, I can definitively say that my attempt at buying a car there DID SUCK!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Great experience, absolutelyrecommend checking them out!

byDoyle82on 12/07/2016

I came in to look at, and hopefully purchase a newer used car (trading my old one in during the process). The sales rep, Brian Metzler was perfect in helping me find the right car for me for the right price. The process took hours (test driving different cars, talking about what I wanted, etc), and he was a delight to work with the whole time. Really made me feel like he was there for ME, not just for a sale. 100% the greatest experience I've had with purchasing a vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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