Bob Caldwell Chrysler Jeep Dodge Ram

Today 9:00 AM - 6:00 PM
Closed Now
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Bob Caldwell Chrysler Jeep Dodge Ram

4.9
Overall Rating
(67)
Recommend: Yes (65) No (2)
Write a review: Sales | Service
sales Rating

Thank you Cortney Hunter

byMandyMesseron 10/24/2018

Top notch dealership! The process of taking home my new SUV from start to finish at Bob Caldwell Chrysler Dodge Jeep Ram was excellent. Cortney Hunter was extremely knowledgeable and professional. I had called ahead so he knew I was coming in, when I arrived he greeted me at the front door and we started the paperwork immediately. He took the time to explain every button in my SUV and answered every question I had. He even made sure all my Bluetooth and Sirius guardian was set up and working, which is such a help.(We all know how frustrating that can be) All my options were explained to me to where I understood them clearly and I felt that my highest expectations were exceeded. Cortney made my experience at Bob Caldwell very quick, easy, and pleasant and I would recommend him if you’re looking to take home your next vehicle !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
89 Reviews
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sales Rating

Thank you Cortney Hunter

byMandyMesseron 10/24/2018

Top notch dealership! The process of taking home my new SUV from start to finish at Bob Caldwell Chrysler Dodge Jeep Ram was excellent. Cortney Hunter was extremely knowledgeable and professional. I had called ahead so he knew I was coming in, when I arrived he greeted me at the front door and we started the paperwork immediately. He took the time to explain every button in my SUV and answered every question I had. He even made sure all my Bluetooth and Sirius guardian was set up and working, which is such a help.(We all know how frustrating that can be) All my options were explained to me to where I understood them clearly and I felt that my highest expectations were exceeded. Cortney made my experience at Bob Caldwell very quick, easy, and pleasant and I would recommend him if you’re looking to take home your next vehicle !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Cortney is the BOMB

bybreenicole21on 08/07/2018

Had an amazing car shopping experience with Cortney Hunter and the Bob Caldwell crew. I highly recommend Cortney Hunter and his dealership to anyone looking to purchase a new vehicle. You’ll have an experience like no other!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great service

byagrate3on 07/26/2018

Hillary was awesome Thank you for everything, after over 20 years in the Auto industry I've formed a pretty healthy distrust for dealership's, you have helped to change that a for me(at least a little it's been a long 20 years ha ha). The process was smooth, exactly what we asked for with no run-around, and offering to fix the DVD player after the sale is truly outstanding service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Outstanding

byJeepLover77on 07/21/2018

Cindy and the team at Bob Caldwell were outstanding in my purchase of the 2018 Jeep Wrangler. Its the second Jeep purchased from Bob Caldwell. Our family is very happy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mr chevy camaro

byRoqcuttyon 07/18/2018

I went in to just test drive and after setting and conversing with hillary she was able to get me my dream car in my price range and it's the greatest decision I've made and I thank you. This is where you should go for cars.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Nice dealership

byscottwvon 07/13/2018

Bought a used truck from Hillary and couldn’t be happier. Drove 3 hours to look at the truck that was online and would go it again. I would recommend this dealership to anyone looking.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Nice and easy

byScott75on 07/11/2018

Hassle free and a great sales lady.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thank you Hillary!

byBrad43016on 06/29/2018

Hillary has continued to help me long after the sale!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great experience

byTmmor2005on 06/26/2018

Our firat time coming to this dealership. Was well taken care of. Hillary was wonderful and helped us fine the perfect car. Management and finance team were great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Awesome car buying experience!

byjordanwp87on 06/20/2018

We had a fantastic experience buying a car from here. There was no pressure from our sales person Hillary Wagner. She made it a really stress free and enjoyable experience. Every step of the way was a great experience for me and my cousin. I will be looking here first when I am looking to buy again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thanks Billy-Ra and Xavier!

byPunknjeep1on 06/13/2018

Wow, what a great time getting the Jeep Wrangler Sport Unlimited--in Punk'n no less--from Billy-Ra Pruitt! He was a fun and down to earth guy that made this easy and fun! Thanks, Xavier Esposito III for making my impossible deal happen!! These two guys will get my business in the future and anyone I know that is looking for a vehicle--I'll send them to see Billy-Ra Pruitt and Xavier Esposito too!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent customer service

byJamesMorrowon 06/13/2018

I had a great experience at Bob Caldwell.Hillary was my salesperson and did a great job finding the perfect SUV for me.Id recommend anyone looking for a vehicle to stop by and meet Hillary.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Car Buying Experience

byApril0412on 05/30/2018

Roger was amazing! He was a great salesman, and also knew what he was talking about. He wasn't the type to be to adamant about the sale. He let me come to him to let him know if I wanted to proceed with the buying process. While waiting for everything to be finalized, he offered me something to drink. Overall, Roger made my car buying experience excellent. I will definitely recommend him!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Mother purchased car yesterday

byBrooke0329on 05/29/2018

My mom is very picky when it comes to buying something new. Hillary went above and beyond to make sure all my moms needs were met and all her questions were answered. I was overall very happy about meeting with her and getting my mom to a new vehicle she is absolutely in love with

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

2013 Smart Car

byMojosaraon 05/28/2018

Thanks so much to Hillary and Bob Caldwell. You helped this single mom with a 70 mile commute finally find a car that won't break the bank and save so much on gas!!! Thanks for making this so easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent Service

byBadavison 04/11/2018

Joey got us an excellent deal on my dream car and helped get us right where we wanted to be payment wise. He wasn’t the typical salesman we didn’t feel pressure or buyers remorse after the deal. I’ve had previous buying experience with Crown in Dublin but wouldn’t go back. My next keep with definitely be with Joey and Bob Caldwell

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Customer Service

byMel2183on 04/04/2018

My experience at Bob Caldwell was awesome. Roger Moore is an excellent salesman. The finance department was fast in getting me through all of my paperwork.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Caldwell Dodge/Jeep is the place to go!

byjoehotpiscopoon 04/03/2018

Perhaps THE best car buying experience I've ever had. There were no high-pressure sales tactics. Joey Powell was professional, attentive and demonstrated a genuine desire to get me the vehicle I wanted at a bottom line I could afford. Everything from the initial contact to signing the papers with the finance guy was painless. And one of the biggest things? I was in and out of there in 2 hours flat. Great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Shop with CJ

byAshlovesfashon 03/31/2018

I am really picky and particular when it comes to customer service esp. due to having a history of customer service experience myself. I had a great experience with C.J. of Bob Caldwell. I think it is so important that rather buying a car immediately or "inquiring" to find the best price and or a best fit vehicle, that professionalism, excitement, patience, knowledge and listening skills are tuned into/displayed to each customer. You never know who is coming back or who knows who. That was displayed when I inquired to get a SUV. Although, I didn't get the SUV. When I do let go of my sedan, I will definitely shop with C.J. Due to the customer service displayed to me, I have forwarded many people to him and took the time to write this post. And the others that shopped with C.J. and brought from Bob Caldwell referred by me were very satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

sales Rating

Excellent Buying Experience!!!

byTimetoUpgradeon 03/30/2018

We had a great buying experience at Bob Caldwell's. We found a van online we wanted to test drive. The dealership was quick to respond with our preferred test drive time and we where ready to go. Our sales rep was Billy-Ra Pruitt. He was great and we will definitely be back to see him when we're ready to purchase another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Horrible experience

byBrandon470on 03/21/2018

I bought a brand new 2018 Jeep on January 31st, 2018. Within a week it started having starting issues. When I would drive it for awhile, turn it off and then go to start it up, it would not start. I took it in to get serviced, they inspected it and said everything was fine so I left thinking maybe it was just random. The next day it did the same thing. I called them back and they said if it happens again , get it towed in. The following day it happened again so I got it towed in. After a couple of days , the service manager got the Jeep to replicate the issue and they said it was a sensor on the starter that was bad. They replaced the sensor. A few days later, it started happening again. I took it in again a week ago and they said it was some module they had to order. A week later they said that part didn’t correct the issue so they have to keep testing it. I have had the Jeep for 48 days and it’s been in the shop 10 of them, broken down close to 20 times out of the other 28 days. It’s a huge inconvenience because when it happens, I have to sit stranded and wait for the engine to cool down for 30 minutes before it will start back up. I have a 3 year old son who I have been stranded with 8 times now and 8 other times on my own. At this point I just want to trade it in for another Jeep because something isn’t right on this one. The only options they gave me were to continue to try to fix the issue which is a huge inconvenience and should not be happening on a brand new Jeep, trade it in and take a negative value equity hit to apply to my new Jeep, or open a case with Chrystler to go through with the lemon law. This is just ridiculous and it’s been a horrible experience. Brand new 2018 Jeep should not be having these issues and I should not be getting the run around like I am. I had to open a complain with the attorney general office and open a case with Chrysler which has gotten me nowhere yet.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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