Jake Sweeney Mazda

Today 9:00 AM - 9:00 PM
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Jake Sweeney Mazda

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Highly recommend

bycomputergeekon 10/28/2018

I have to say that I was highly satisfied with my experience at Jake Sweeney Mazda. I am also anticipating a long lasting relationship with the dealership and that they will treat me well. If you're looking to buy a new or used car, I highly recommend stopping by and looking at what they offer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
7 Reviews
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sales Rating

Highly recommend

bycomputergeekon 10/28/2018

I have to say that I was highly satisfied with my experience at Jake Sweeney Mazda. I am also anticipating a long lasting relationship with the dealership and that they will treat me well. If you're looking to buy a new or used car, I highly recommend stopping by and looking at what they offer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great experiance

bySFraser76on 09/17/2018

Easy check-in, text with suggested extra work and web link to easily approve or reject extra work, no pressure, extra friendly shuttle service, professional, friendly, and fast service, while dropping off and picking up my car.

  • Recommend this dealer? Yes
sales Rating

Just another sale

bytjgood2on 03/16/2016

While buying our new car was easy, it all went down hill after the papers were signed. There was very poor communication getting our car delivered, and once we finally got the car, it was damaged. Management was not apologetic, and only agreed to fix the car with little compensation. Owning several new vehicles, this was by far our worse experience. We will never return to Jake Sweeney Mazda.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Knowledgeable and Straight Forward

byFanteegon 12/30/2014

After going to a competitor and basically being told our offer was too low and the deal they offered was the best they could do, we went to Jake Sweeney Mazda. We had a wonderful experience. Our salesman was knowledgable and straightforward. He didn't give us any of the usual car salesman runaround and that was very much appreciated. Jake Sweeney was able to beat the competitor's price and we happily drove off in a new car the same day! Buying a car can be a frustrating experience, but at Jake Sweeney Mazda, it was anything but.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Quick But Thorough

bykreid71on 12/14/2014

My experience at Jake Sweeney was practically in and out. The irony is, it wasn't a result of the salesperson hastiness. It was due to having a knowledgeable salesperson who not only knew about virtually all the different makes and models, he knew his inventory. Even remembered the mileage of most of the cars in the lot, which was uncanny. What was perhaps most pleasing was his ability to help me make a comprehensive run-down of my tastes and needs versus my budget and accurately calculate a list of vehicles for me to evaluate that would best suit all three if possible. That led to me driving away with a 2***Mazda 6, with which I'm extremely happy and for which I'm twice as grateful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Absolutely wonderful treatment at Jake Sweeney Mazda!

bylisac2on 12/17/2007

I normally would never take the time to comment on a dealership, but I do feel the two reviews written here are not indicative of the treatment my husband and I received at this dealership. We still are searching, and have not bought, but I can tell you if we decide to go with a Mazda, it would be here. The salesman, Darrin, (I think they call him "Preach") was very professional, knowledgeable, helpful, without being the least bit pushy. I can't believe the previous reviewer did not get a test drive, Darrin offered to let us take the car to a football game we were attending, and decide the next day. Although we do have an excellent credit score, and make over 6 figures, he did not know that about us. In fact, we were dressed extremely casually, and our son was a sweaty mess. We were actually pricing the least expensive cars, so it was not like we were going in looking for a high end model. He spent probably 2 hours with us, on a Mazda 3- which I am sure does not earn him that much of a commission. He followed up with a phone call, and an email, one that was not pushy, but that let us know he would love to have our business. Maybe the other customers got another salesperson, but go in and ask for "Darrin" and you will see what I mean about professional care.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Terrible treatment from manager

bytortfeasoron 08/21/2007

I visited Jake Sweeney Mazda hoping to drive the Mazdaspeed3. I left angry and disappointed. After having looked the car over, I said that I'd like to drive the car. I was told that I would have to negotiate a contract to buy it beforehand. I said that was unacceptable and backward. The salesman suggested we speak to the manager. I spoke with the manager, who said "Well, we have to make sure you can afford the car before we let you drive it". I assured them that I could in fact afford the car, as a cash transaction, and was ready to buy if I found the right car. The manager said, in a highly condescending manner, "You could be lying". I was taken aback. Firstly, If I had bought that car with a check, as I might well have done, they wouldn't know I could afford it until that check cleared, and more importantly, as a matter of common business courtesy, you should not call your prospective customers liars. I wish I had taken their names, but I left in too great a hurry. I don't know if they pull this sort of line on everyone who comes in looking for a car, If they do, its a poorly thought out policy and no customer should allow themselves to be pushed around like that. Only a fool makes an offer for a car before driving it. I'm not sure if it would be better or worse if they do this on a discretionary basis judging solely by the age, gender, race, hair color (?), of the prospective customer, but the obvious contempt in which the manager held my business is unequivocally unacceptable. I don't know if I will end up buying a Mazdaspeed3, but I surely won't be buying it from them. I would not recommend anyone buy a Mazda from these folks.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

3 Comments

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