Preston Kia

Today 9:00 AM - 6:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Preston Kia

4.9
Overall Rating
(28)
Recommend: Yes (28) No (0)
Write a review: Sales | Service
sales Rating

Ms

byKegon 08/28/2018

Sales people and financial person were extremely friendly and went out of their way to help me with my purchase. They did everything they could to get me the best possible rate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
47 Reviews
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sales Rating

Ms

byKegon 08/28/2018

Sales people and financial person were extremely friendly and went out of their way to help me with my purchase. They did everything they could to get me the best possible rate.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

bySburt2020on 07/24/2018

Bill Preston and Bill Lane were nothing but honest and a pleasure to deal with. I will be buying my next vehicle from them in the future. From their customer service to their maintenance staff, nothing went unfixed or unnoticed. Wonderful staff here all the way around.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byBillon 07/15/2018

Staff is very friendly a pleasure doing business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Expensive

bydenniscozon 06/22/2018

The price for oil changes is unbeatable. I only come to Preston for oil changes. Other work is at east 75% more than I can get it done at other private mechanics.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

tire hum

bykpreston13on 05/17/2018

the service staff was professional and friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Our Best Service

byjohn_wayne8uson 03/30/2018

Main reason why we picked Preston even though we live 30 miles away is that they pick up and delivery for service. The service department is great so in addition to our Kia, I recently purchased an F150 from their Ford dealership. Thanks Pat for driving excellence in your dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experiance

byDennis159on 03/29/2018

Karen, James and Ed were all very helpful and informative. They made our buying experience easy and pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Leasing a Kia Sportage

bybrowneyes47on 03/27/2018

I have purchased and leased Honda's for years. Decided to look around at other vehicles. Tony at Preston Kia greeted my husband and I as we entered the dealership. We took a text drive and liked what we saw. We sat with Tony and went over the Sportage details. In the end we leased the Kia. Tony was very knowledgeable about the product and is the type of person who is very suited to deal with the public. He reminded me to give him a call should any questions or problems arise. I thoroughly enjoyed the car shopping experience because there was no high pressure tactics involved.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Rating

bybsoplatson 03/22/2018

I am very happy with the service center.... The only thing I would like to see is a Senior Discount being offered for maintenance work.... This is a feature that would benefit the seniors..... It would also be a excellent sales item for Preston to offer.....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Change

bydenniscozon 03/18/2018

I had a $20.00 coupon, so the work was free. Other than oil changes and wheel alignments I typically find Preston to be over priced by an average of 75% over independent mechanics. Parts are particularly over priced compared to online purchases. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

First Oil Change

byADMorganon 01/12/2018

Got my oil changed, tires rotated and a recall taken care of in just about an hour. :)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Preston Kia service

bymaryalton 01/12/2018

Excellent oil change and multi-point inspection deal!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Job! you are my new dealer

bythatkiafamilyon 01/05/2018

very friendly, happy to have found our new auto dealer close to our new home.They took care of our vehicle like it was their own.Will definetley be back.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

My Kia

byBubblesishaon 01/04/2018

Work was done beyond my expectation.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing Customer Service

byBGodwinon 07/24/2017

I called inquiring about possibly purchasing a new vehicle. An appointment was set up. I was matched with the perfect salesperson who took the time to listen to my needs, to better assist me with my decision. Every person I worked with, through the sales process, was wonderful and made me feel and understand that they wanted my entire experience to go well and send me home with exactly what I wanted. They went above my expectations! Thanks Preston Kia Team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Butterfly67

bybutterfly67on 07/14/2017

everyone is very nice and the work is don in a timely maner

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Preston Kia is #1

byFrenchiedogon 07/13/2017

I have always been extremely pleased with the superb service Preston has given me and my wonderful Kia Soul!I could not praise them enough!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always a good time here

byDixie107on 06/02/2017

I just needed an oil change this time. Enjoyed a cup of coffee and rested in the waiting room watching TV and working a crossword puzzle I brought with me. Very prompt service and a full explanation of what they did and what they find. Got some directions to to a place in Garrettsvile from a couple of sales people so we could check out a hall while we were out that far.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

An outstanding experience

bydale44139on 02/27/2017

Everyone was very friendly and they all went out of their way to make our experience memorable. We went in looking for a used vehicle and ended up getting a new one for a little more.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

KIA service

byLarry12345on 02/08/2017

Preston Kia has always done a nice fair job with their service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Vehicle

byDlynn727on 12/02/2016

I went to the dealership to trade in my current lease and my regular salesman was out, another team member stepped up to the plate and took my info to give to Bill Hale. I must say Tom stepped in and up to the plate when our regular salesman Bill Hale was out for medical leave. Tom went above the call of duty. He was very kind and showed great patience with me and all my questions. You have a great team and I would highly recommend either of these fine gentleman to my family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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