Preston Ford

Today 9:00 AM - 6:00 PM
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM

Customer Reviews of Preston Ford

5.0
Overall Rating
(12)
Recommend: Yes (12) No (0)
Write a review: Sales | Service
sales Rating

New truck

byAaaone1111on 09/16/2018

Great experience Greg was patient as I was taking a lot of time looking at the different units. Answered all of my questions. Helped me find the truck of my dreams. Now to find time to drive it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
30 Reviews
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sales Rating

New truck

byAaaone1111on 09/16/2018

Great experience Greg was patient as I was taking a lot of time looking at the different units. Answered all of my questions. Helped me find the truck of my dreams. Now to find time to drive it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford Eacae purchase

byKMcClintockon 09/02/2018

We purchased our Ford Escape from Preston Ford and could not be happier with the level of professionalism show. By their entire staff!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Patience

byGiggles75on 05/02/2018

Preston Ford worked with me to find the best option for safe dependable vehicle.They were very friendly and patient. I will definitely recommend Preston to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford Fushion Purchase

byMikeCars1on 04/15/2018

Greg Chismar's professional sales service was awesome and well above what you typically expect in a car sales experience. He was quick to respond to requests for detailed information and wend out of his to provide exceptional service. I highly recommend giving him a visit to earn your business when purchasing your next vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Just went in to test drive

byDanaengleon 03/24/2018

My husband and I stopped in at Preston to test dirve and do some research for our upcoming car purchase. I was in a lease that I had gone over on the miles and my current dealership was not the least but helpful or apparently interested in my business. Bruce met us in the parking lot at Preston and got us on a test drive right away. We were ready to head home after punching some numbers and not feeling quiet ready when Brice said I have another idea. He worked hard and went the extra mile to get me in exactly what I wanted for the price we were looking for. Bruce even got me an extra $10 off my monthly payment with Ford for being a recent college grad. Thanks to Bruce and Preston Ford for there wonderful customer service, we will definitely be telling our friends!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Dealership

byARillahanon 03/02/2018

I had an excellent experience with Preston. Everyone was fun, knowledgeable, professional, and generally wanted to do what they could to get me into a new lease. There was not one person from the service dept( my turn in lease) to the sales dept to finance that I did not like. Cant wait to get another new car or truck from Preston!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional Ford dealership

bypupmom2on 05/18/2017

The salesman and the finance dept. gave me all the information I needed to lease a new 2017 Ford Fusion Titanium awd. And, the turn in procedure for my 2014 lease was easy. This is my second lease from this dealership: I highly recommend their professionalism

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
service Rating

My experience at Preston Ford

byHappyCamper111on 05/07/2017

Preston Ford Service has always met and exceed my expectations. They are courteous, knowledgeable, and professional. I went to another dealership where I was treated poorly. I am pleased with Preston and plan to be a loyal customer for many years; it is worth driving up from Cuyahoga Falls. Thank you!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fusion repairs were fantastic

byTothinion 05/07/2017

The technician who did the repairs did a fabulous job. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Throttle Control replaced

byTrucks_R_Beston 03/29/2017

Call and got fixed the same day! Thank you!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byhyacinth04on 03/11/2017

Service was quick. Got in and out in less than an hour.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Service and Dependablity

byLightman1on 03/01/2017

Service Techs are all friendly and professional. They do a great job! Had my work truck serviced there for more than 4 years. Will continue to come back for many more years

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

bytammymorrison 11/06/2016

I continue to receive wonderful customer service with Preston.. Would not take my vehicles anywhere else ..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great dealership. Great service.

byMrmatthewon 07/30/2016

I have been very pleased with Preston.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My Great Escape!

byhyacinth04on 07/21/2016

We bought a Ford Escape SE. We love it!! The salesman was awesome. He explained everything about the car and was very patient with us. He was very knowledgeble about the car. We got a great deal, too. My boyfriend wants to get an Escape when his lease is up on his Jeep Cherokee. This is my second time I purchased a car from this dealership. I would go back again and recommend them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Reg mtnce perform

byDecransomon 07/13/2016

I was very happy with the services that PrestonFord perform on my 2016

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Altima detail and work

byDavidAAAon 06/03/2016

Really like the pick up and deliver service, makes my life much simpler.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Picked up new Edge - great experience

bysbelles2on 05/06/2016

My wife and I picked up our new Edge Today. Great experience from test drive to delivery. Tod Sherrill, Wally Brown, Scott T-Man, Darryl and Michael all took care of us and special Care of my wife who doesn't like car shopping. It was calm, friendly and pressure free! Pat Preston even came out and said hello! We love our car and would Recommend this dealer to anyone!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Awesome as always!

byJosie08on 04/25/2016

I love the fact that you came and picked up my vehicle. It's so convenient and saves me much valued time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchasing Experience

byduckboyon 04/20/2016

I live in Geauga County and I believe in doing business where I live. But I wanted to also do business with a dealer that also has a high rating. So needless to say I saw that Preston had a 5 star rating as compared the Liberty(which had a 4 star rating). I was not disappointed in choosing Preston Ford with not only one vehicle purchase, but two at the same time. Bruce was exceptional in guiding us through the purchase along with delivery and walking us through the details of each vehicle. Bruce is very compassionate about vehicles and is willing to learn more. When I get my camper home I am going to call Bruce and see if he wants to fool around with the trailer assist with me and see have it works. Anyway....thanks Bruce for a GREAT! vehicle purchasing experience. Don S.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Edge

bytcsizi48on 03/30/2016

Did excellent job.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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