Jeff Schmitt Cadillac

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
12:00 PM - 6:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Jeff Schmitt Cadillac

4.3
Overall Rating
(6)
Recommend: Yes (5) No (1)
Write a review: Sales | Service
sales Rating

Laid back with no pressure

byJohntmton 06/17/2018

My wife and I came over to look at a couple SRXs and then a storm popped up and we all went inside. Tim Muterspaw, our Sales Consultant, told us about a couple of vehicles that he thought we would like. Tim went out in the rain and drove them up to the roof covered area so we could check them out. Felt like dealing with family. No pressure and laid back. We left with a beautiful SRX. We came in late in the day on Saturday and and Tim and the staff stayed after closing to make this purchase happened for us. Thank You. We are very happy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

22 Reviews
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sales Rating

Laid back with no pressure

byJohntmton 06/17/2018

My wife and I came over to look at a couple SRXs and then a storm popped up and we all went inside. Tim Muterspaw, our Sales Consultant, told us about a couple of vehicles that he thought we would like. Tim went out in the rain and drove them up to the roof covered area so we could check them out. Felt like dealing with family. No pressure and laid back. We left with a beautiful SRX. We came in late in the day on Saturday and and Tim and the staff stayed after closing to make this purchase happened for us. Thank You. We are very happy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

New 2017 Cadillac XT5 Platinum

byCadillac_XT5on 05/02/2017

We just purchased a new 2017 Cadillac XT5 (Platinum edition) on April 28, 2017 from Jeff Schmitt Cadillac in Beavercreek. We have NEVER been treated better with any make or model dealership in all of our lives! There was NO pressure at anytime. The sales, financial, and leadership staff are the most likable, personable, and knowledgeable professionals we have ever met. This dealership knows how to treat its customers from the initial greeting to drive-off and after! We would highly recommend this dealership to anyone looking to purchase a Cadillac. When it's time to buy our next vehicle, we'll be returning to Jeff Schmitt Cadillac. Finally, thank you Tim Muterspaw for making our dreams come true!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

New To Us Automobile

byMikedofdaytonon 04/15/2017

The other day we very happily purchased a used 2012 Cadillac SRX from Jeff Schmitt Cadillac in Beavercreek, OH. Both my wife and I were impressed with the dealership facilities, cleanliness, inside sales floor vehicles, organization, customer service reception lounge, and service shop areas. Chad Gilliand, our sales consultant greeted us outside as we cruised the lot looking for the vehicle we had come to find. He was very professional, courteous, and helpful for us to learn many of the features of the type of automobile that we were pursuing. He showed us several different vehicles available guiding us in our decisions. For the vehicle we chose, prior to our acceptance of the sale he explained all the service work performed as part of the dealership used/ resale inspection process. During the negotiation Chad was always attentive and polite arriving at mutually agreed/ valued price. Charlie, the finance guy who gave us the detailed breakdown of the sale for signing was also very professional and kind. Kudos to the dealership Sales Manager Josh Long for without him none of this purchase would have been possible. Further, the dealership service department quickly corrected an issue identified during the test drive before we finalized the deal. We were treated kindly by all those we spoke with and would highly recommend anyone interested in a used, or new, vehicle to contact Chad, or any of the sales staff at Jeff Schmitt Cadillac.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best car buying experience in 43 years!

byrrleathon 11/10/2016

By far our best experience in 43 years buying a car from a dealership. Rob Sanders was our salesman. Rob was professional, friendly and courteous. He did not pressure us to buy the extras and came back with a fair trade in. He was prompt in returnIng calls and very gracious working out small details. We were treated well by all of the sales staff and would definitely buy from them again. Please ask for Rob when you visit, you won't be disappointed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Don't Purchase from Jeff Scmitt Cadillac

byemstampaon 09/12/2016

Don't buy from Jeff Schmitt Cadillac in Ohio I purchased a 2012 CTS-V Wagon with 22K miles on it from Jeff Schmitt Cadillac in Ohio and they told me it included the Certified Pre-Owned warranty. I live out of state (Florida) so after owning it for a while I took it in for some warranty work and my local Cadillac dealer told me it was out of the standard warranty and was not a CPO vehicle. Meaning it was never certified by Jeff Schmitt Cadillac. After going back and forth with them for months including a call with Jay Schmidt who admitted I paid for the warranty but they never turned in the paperwork or the money for the warranty to Cadillac I was beyond frustrated and upset. They kept promising they would take care of it but they didn’t. Thankfully my local dealer – Ed Morse Cadillac took care of getting the car under warranty for me. Something they didn’t have to do. I will be purchasing a new CTS-V sedan and it won’t be from Jeff Scmitt Cadillac. I should have done my homework before buying from Jeff Scmitt Cadillac as this seems to be normal business for this company. They paid over 600k to settle 16 civil lawsuits for ripping off customers at some of their other dealerships. Just Google it. Thanks again to Ed Morse Cadillac of Tampa for restoring my faith in Cadillac.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Awesome Sales Experience

bycaddelmaon 08/24/2016

Had the pleasure of purchasing a used vehicle from Bryan Edwards recently. It was the easiest car purchase I have ever made. Bryan was awesome to work with; he has a pleasant no-pressure attitude, explained everything in detail, and was straight forward and honest.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Good experience

byhappyone10on 05/27/2016

Everyone was quite friendly. I enjoyed the wait with fellow customers. Car was serviced and when a problem was found, was fixed in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Outstanding Sales Experience

byshindog1on 05/14/2016

I want to recommend Jeff Schmitt Cadillac in Beavercreek, Ohio to anyone planning to purchase a new or pre-owned vehicle, regardless of make and model. I purchased a pre-owned vehicle yesterday and the experience I had with the folks at Jeff Schmitt Cadillac was outstanding. I had been looking for a specific pre-owned car and looked at a number of vehicles. I found several that I liked but never the right car for me. I found a Jeff Schmitt vehicle on line that I thought may be the car I had been searching for. I drove 60 miles to the dealership to test drive the car. The car had been detailed and looked great. The test drive went very well and I was definitely interested but still had one more vehicle to check out. Two days later I drove back to Jeff Schmitt Cadillac to finalize my purchase. The purchase of the car could not have been any more positive and enjoyable. The price of the car was very fair and the process went smoothly. What stands out above else for me was working with Rick Elkins, Sales & Leasing Consultant and Matt Shear, Cadillac Sales Manager, Pre-owned. Rick and Matt are professional, knowledgeable and very personable. They make the purchasing of a vehicle the feel good experience it should be. Jeff Schmitt is fortunate to have these two gentlemen representing his dealerships. If you are in the market for a new or pre-owned vehicle, any make or model I would encourage you to make Jeff Schmitt Cadillac your first stop. The next time I am considering a vehicle purchase I will gladly make the 60 mile drive to Jeff Schmitt Cadillac to work with Rick Elkins.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Ask for Eddie!

bymandy1966on 09/15/2015

Our recent experience at Jeff Schmitt Cadillac was great and we were very happy to follow our friend, Eddie Tehan, there to help us once again get the best vehicle for the best price. My husband and I are proud to recommend Eddie and Jeff Scmitt to everyone here in Springfield.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Impressed

byMstuddon 08/02/2015

My wife and I had a wonderful experience. Our sales associate, Bryan, was helpful patient and very personable. We felt very confident dealing with him and the entire crew! Well done.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding Dealership

byFlyingBobbyon 03/06/2014

Jeff Schmitt Cadillac (Beavercreek) continues to impress me with their friendly, professional, and very respectful staff. Yesterday, I went in to inquire about my inoperable 5 button keyless remote. My salesman, Blaine V. was very helpful in getting the ball rolling. However, Shanda (Service Manager) was very instrumental in resolving the issue and getting me on my way again. I have been totally impressed with the entire experience at Jeff Schmitt Cadillac: from my initial inquiries, our purchase experience and the continual maintenance care for our 2013 Cadillac XTS. I speak very highly about the dealership to my friends and will continue to do so. Thanks for an overall great experience.... bb

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Cadillac ATS Purchase

byTLG4337on 07/01/2013

I had a very pleasant purchase experience this evening when I purchased a used Cadillac ATS. My salesperson was Rob S. He worked with me to get my payment where I needed it to be. After the purchase Bob did a good job of explaining the vehicles many features to me. The other people involved in my purchase were also very helpful All were very professional and treated me well. I am pleased with the vehicle and the overall buying experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thank you Tim, we love our SRX

byKay_Annon 05/24/2013

Thank you Tim S. and Nick M. We love our SRX and appreciate you working with us, since we had some special needs while in Ohio visiting family. We live in Florida and were traveling in our motor home.. Tim, continued to work with us to get the deal we needed and was very professional as we were needing some specific items and services. We had many questions and if Tim did not have the answer he got it for us. Since we tow our car behind our motor home there are a lot of things that must be checked out before considering a new car. We had the service department install the base plate after we got a new one to fit the SRX. They were also very professional and helpful. Thanks again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Michael Jackson

bymalloyesqon 04/27/2013

I met Mr. J. as I was walking around the lot looking for a used car. We discussed what I was seeking and not finding one that day, Mr. J. kept in contact with me for the next few weeks. His emails and phone calls were professional and informative. Eventually the car I wanted came into the lot and I purchased it from him. His assistance was top notch and very professional, he went the extra mile for me and did a fantastic job. I would recommend him and this dealership to anyone seeking a new or used Cadillac. Marty Malloy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Michael J.

bymalloyesqon 04/25/2013

I met Mr. J. as I was walking around the lot looking for a used car. We discussed what I was seeking and not finding one that day, Mr. J. kept in contact with me for the next few weeks. His emails and phone calls were professional and informative. Eventually the car I wanted came into the lot and I purchased it from him. His assistance was top notch and very professional, he went the extra mile for me and did a fantastic job. I would recommend him and this dealership to anyone seeking a new or used Cadillac. Marty Malloy

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Wonderful Service

bysphillips4325on 04/05/2013

Bought a 2010 Nissan Maxima from Jeff Schmitt Cadillac. My salesperson was Malcolm W. You couldn't ask for a better salesperson. He listened to us and showed honesty and integrity. Malcolm asked us to contact him with any future needs for the car and he would remain involved to help us. This was by far my best sales experience at a dealership anywhere.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Car

bysilvey2000on 03/31/2013

I just recentley purchased a 2009 Buick Enclave from Jeff Schmitt Cadillac. My salesman Brandon was very hulpful. He lisened to me and found me the perfect vehicle. I would recumend him to all my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

New Car Purchase

byAleiaNon 03/31/2013

I recently purchased a New Chevy from Brandon. He was a great sales man. Even though he worked at the Cadillac store he sold me my new chevy. He was very knowagable and made my experience wonderful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great Dealership/ Great People

bylori2013on 03/27/2013

I had just starting thinking about selling my car to get an mid size SUV. Since I had not owned a SUV in over 5 years, I thought I would do some homework and shop around. Instead the 2nd place I went to - Jeff Schmitt Cadillac - ended up being the end of my search. Tim greated me instantly, then since he was with a client did a friendly warm handoff to Brandon A. Brandon was my salesperson and was great. Everyone at the dealership, including the sales manager Marty, were personable. There was no major pressure, but they made me feel comfortable in making the decision to buy. Brandon was experienced in sales, cadillac's history, the features of the car, etc.. as he has worked his way up within the company. He showed alot of loyality to Cadillac. Brandon was very nice and very professional. I purchased a new/used 2012 Cadillac SRX... which is perfect for my needs !! Great dealership !!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A truly pleasant experience

bymasky2on 03/25/2013

From the moment we walked on the lot we could not have been happier with the experience, every member of the staff was pleasant and helpful. Our salesman Brandon A. was amazing, he listened to our needs and helped us find the right car, although I have children older than him he was extremely knowledgeable about each car and was never pushy. Start and end your search at this dealership and with Brandon you will be happy you did.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Jeff Schmitt Cadillac

byCadillac2013on 03/05/2013

I recently purchased a 2013 CTS Cadillac from Jeff Schmitt Cadillac on Orchard lane in Beavercreek. The Sales person that I dealt with was Bryan E. Ask for Bryan for excellant service in looking for a new Cadillac. Jeff Schmitt had a great selection of new Cadillacs. They were able to locate in the area several other cars with options that were not in their stock. It was easy to find the car with the option that I wanted. Price and payment options were presented in a manner that was easily understood. Trade in was priced according to expectation and generously increased to help the final purchase price. Overall the experience was positive and I recommend Jeff Schmitt Cadillac and sales person Bryan Edwards to anyone looking for a Cadillac in the Dayton area.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

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