Lumberton Chevrolet Buick GMC

Today 08:00 AM - 06:00 PM
Closed Now
Sunday
closed
Monday
08:00 AM - 06:00 PM
Tuesday
08:00 AM - 06:00 PM
Wednesday
08:00 AM - 06:00 PM
Thursday
08:00 AM - 06:00 PM
Friday
08:00 AM - 06:00 PM
Saturday
08:30 AM - 12:00 PM

Customer Reviews of Lumberton Chevrolet Buick GMC

4.6
Overall Rating
(11)
Recommend: Yes (10) No (1)
Write a review: Sales | Service
sales Rating

Best Ever

byGreatjobon 07/16/2018

I had the best experience EVER buying my new car. The sales department was extremely helpful and the finance manager did a tremendous job !!!!! Thank you to everyone at Lumberton Chevrolet !!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

11 Reviews
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sales Rating

Best Ever

byGreatjobon 07/16/2018

I had the best experience EVER buying my new car. The sales department was extremely helpful and the finance manager did a tremendous job !!!!! Thank you to everyone at Lumberton Chevrolet !!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great service

byTodd1969on 05/28/2018

Lumberton Chevy and especially Lee Thompson, not only provide a great buying experience, but real service after the sell. Thanks again Lee and I would recommend anyone interested in a vehicle to give him a call.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Sales Service

byMelissaHowell1on 05/24/2018

I must say that I just purchased my first Chevrolet vehicle ever and I am very pleased with the dedication to customer satisfaction that Matt Haggins and Gregg Rudnick demonstrated as I traded my Honda Pilot for a 2018 Chevrolet Equinox, I am happy to now be a part of the Lumberton Chevrolet Family!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byDawnTP726on 05/18/2018

I got an appointment that week. Went in didn't take long. Everyone was friendly and quick. The waiting room was clean. An coffee was available. Great service everytime I go.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

EXCELLENT 5-star experience with Salesman Jason Hammonds

byBoswellon 03/28/2018

My husband & I recently purchased a used 2015 GMC Yukon from the Lumberton Dealership. Salesman Jason Hammonds was our first point of contact when we called to find out if the vehicle was still available all the way through until the sale was finalized. We could not have asked for a better experience! Jason was patient in answering any questions that we had and his follow through was impeccable. My husband and I would highly recommend Jason and the Lumberton Dealership to anyone in the market for a vehicle. The entire staff was very personable and made us feel that our business was important to them. Thank you again Jason for making our experience such a pleasant one!!! The Boswell Family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Wendy Jacobs

bywendyjacobson 03/06/2018

This lady help me so much them i have to write Something for the service she gave me and to permet me to finish my trip safely.i appreciate a lot what she did and I hope she is appreciate on work too.Thank you WENDY...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

They will lie about car fax and steal from you

byTD1980DAon 03/02/2018

The main issue we had with the dealership was the sales manager Tony Perez. When we got our car appraised he told us there was a car fax on our vehicle. But when I asked to see the damage he spoke of he was very confused and had no clue as to were the damage was. I did admit to him that over 2 yrs ago the car had accidentally ran over a mattress spring in the highway and it had mini rly scratched the side of the car and had been repaired but shouldn’t be on car fax. So they only offered me 12,800 for my trade in and wouldn’t budge saying it was due to the car having a car fax. Tony Perez told me specifically that if the car fax did not exist on the car that he would have given me what I owed in the vehicle. Around 14,600. So we finished the deal at the lower price and left the dealship on our new car. I decided to check what they were selling the car for in the next few days and saw the dealership was adverting my old car as a car fax 1 owner and no accident or damage reported. That seemed odd to me so I pulled my own car fax and come to find out I was lied to about an existing car fax and in essence cheated out of $1,800. I then called Tony Perez and explained the situation to him. Tony didn’t have much to say and wanted to blame the entire situation on this mystery person that he said told him their was a car fax on my trade in. So at this point I knew that someone was lying to me. Still not sure who. Tony made a few measly offers to appease me from writing a review. Like 8 oil changes (net worth of maybe $400). Tony told me numerous times that the GM and owner didn’t care about the situation and it was a don’t deal. So they owed me nothing after being lies to and cheated out of $1800. I believe Tony had the best intentions in trying to help me and believe the fault is elsewhere. I am just so shocked that the owner and GM are ok with lying and stealing money from people. These people are why some dealerships get a bad rap.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

Great experience

byDSGB357on 02/24/2018

I was on a Road trip and needed an oil change. Stop by Lumberton Chevrolet and they took care of me with no problem. Ask a few questions and next thing I knew my car was gone in for service. Being from Ga, I received Southern Hospitality!!!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Excellent Service

byBratt1on 02/21/2018

I came in this morning for my first oil change the day after I bought my car and the expierence was nothing short of perfection. The service team was friendly and welcoming. The team was just as friendly to me today as they were the previous day when I actually bought the car. The actual service to my vehicle was excellent and done in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Spectacular Customer Service

byGreatJobon 10/14/2017

My emergency service while traveling could not have been handled better. I was back on the road in 3 hours which included diagnostics and repair. I have sent an email through the Lumberton GMC Contact screen noting the outstanding performance and asked the leadership team to thank specific individuals that require to be recognized. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Customer Service At Its Best!!!!

byBetsyon 09/06/2017

Words cannot explain how grateful I am for this dealership team and most especially the general manager, John F. These folks went over and beyond anything I could have asked for regarding my recent purchase of a vehicle. Due to the amazing customer service I received, I will continue to purchase any vehicle from this point forward from this dealership, as well as tell all my friends and family how they went the extra mile.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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