Rydell Honda of Grand Forks

Today 8:00 AM - 6:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM

Customer Reviews of Rydell Honda of Grand Forks

5.0
Overall Rating
5 out of 5 stars(578)
Recommend: Yes (35) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Comfortable leasing experience

by PY on 03/27/2020

With the help from manager Mike and my sales consultant Michael. The whole process of vehicle return, trade-in and delivery of new vehicle replacement is so smooth and unforgettable. Especially, manager provides a lot of helpful and useful advices. These valuable suggestions helps me for making decisions with no uncertainty. He is enthusiastic in explaining my every question in patience is warm-hearted. Though procedures are complicated and heavy, they make it smooth, light and convenient. It is worthwhile. I will use the deal as my sample vehicle leasing experiences. Thank you. I am really appreciated for everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
578 Reviews
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5 out of 5 starssales Rating

Comfortable leasing experience

by PY on 03/27/2020

With the help from manager Mike and my sales consultant Michael. The whole process of vehicle return, trade-in and delivery of new vehicle replacement is so smooth and unforgettable. Especially, manager provides a lot of helpful and useful advices. These valuable suggestions helps me for making decisions with no uncertainty. He is enthusiastic in explaining my every question in patience is warm-hearted. Though procedures are complicated and heavy, they make it smooth, light and convenient. It is worthwhile. I will use the deal as my sample vehicle leasing experiences. Thank you. I am really appreciated for everything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

2017 Honda Accord Hybrid

by David on 03/26/2020

A little misleading. When I got my recall notice, I immediately call to set up an appointment. When setting up the appointment the lady said we need to set the appointment out a couple of weeks so they can get the part. But, bring my vehicle in yesterday March 25, they had to inspect the problem then order the part. Just a little frustrated with the whole thing. Joel and Braden made it right after our discussion.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great experience!

by Carole on 03/19/2020

Warm welcome, Good choice options, Complete answers to my questions, Painless financing. Thanks Corey and team!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Good service friendly staff. Poor courtesy car service.

by Rennae on 03/14/2020

Friendly staff. Service was complete in timely manner and completed to satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

excellent customer service

by Swojani on 03/12/2020

Tom Romig and Nik were very awesome and offered me a very good deal. I m very happy with my vehicle and their service. Thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

yes

by Stephen on 03/08/2020

Amanda was well versed in the technologies of the vehicle and was able to explain the differences between vehicles. she found the one we like. Very friendly and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great customer service, but would not fix warranty issue

by Edward on 03/07/2020

Great customer service...fast check-in, and courtesy shuttle was standing by waiting for me. Warranty work (gasoline in my oil) was not fixed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

?

by Deborah on 03/07/2020

easy to get in

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Customer Service

by Trent on 03/07/2020

The team made a great deal for me to get into a new lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Always a great experience

by Mark on 03/05/2020

friendly staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great work

by Talon on 03/02/2020

Great, friendly service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Pleasant experience

by Ryan on 02/27/2020

I liked that you were willing to work some of the numbers through email, thus limiting the time we had to spend at the dealer. Tyler was also knowledgable on the van and pleasant to deal with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Honest and helpful

by Amy on 02/20/2020

Tyler was great about explaining features and comparing 2 vehicles that I was looking at. He was up front about pros and cons, he even crawled under the vehicle in the snow to see if it had a tow package for me! He didn’t hesitate to get me into what I wanted even though he had to go to another dealership to get the paperwork for the vehicle that was in their back lot that I liked the most! When we did the financing everything was explained thoroughly for me and I was not pressured to purchase the recommended add ons. Tyler made sure I was comfortable with the operations of my new vehicle before I left the lot and told me not to hesitate to call if I needed anything.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

AWSOME service

by Barbara on 02/08/2020

Amanda was extremely helpful. I had bought a vehicle from her once before so she knew what I liked. She found me exactly what I wanted and went out of her way to get it for me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New vehicle purchase

by Laurie on 02/03/2020

Great salesperson who was available at our convenience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent1_

by James1_ on 02/03/2020

Customer friendly, sincere and trustworthy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Amber on 02/02/2020

Gary was really great to work with. He kept us updated on our vehicle and it was ready the same day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Awesome experience

by Cynthia on 02/01/2020

Our salesperson Amanda was amazing to work with - attention to detail, friendly, positive attitude - second time we have leased a car with Amanda and Rydell🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Friendly environment and great prices!

by Aaron on 01/31/2020

I wasn’t pushed into anything. I felt like I mattered and everything was my decision. The price was fair as they were willing to work with us on what we could afford. They even threw in an auto start because they knew how important it was to my wife! Jessy was awesome!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great Service

by R on 01/26/2020

Tyler was really helpful in helping find our new vehicle. Everyone on the team were good to work with and kept us informed on how long the process was going.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

My Favorite Dealership

by Dawn on 01/26/2020

I was in for new tires, everyone was friendly, although the no name tag gray bearded guy roughly around 60, roughy 5’11” had rudely motion for me to pull my car in all the way to the service desks without even so much as a greeting. He kind of made me feel like he had something against women drivers, and just acted like maybe he was having a bad day or he just didn’t want to be there. Everyone else from the guys at the desks, the rides home and back and the girls at the payment desk ere spectacular! And my CRV is doing much better on these icy roads!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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