Hall Ford Elizabeth City
Customer Reviews of Hall Ford Elizabeth City
Amazing
byon 03/14/2023
Carlton was so knowledgeable and patient with the whole experience. Awesome salesman!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Hall Ford Elizabeth City
byon 05/04/2023
Service Dept is excellent. Great every time. Communications while waiting via texts leaves me not having to wonder the status.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Amazing
byon 03/14/2023
Carlton was so knowledgeable and patient with the whole experience. Awesome salesman!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Ford Customer
byon 02/27/2023
My service appointment was excellent in all areas from beginning to the end. I will only have my vehicle serviced by Hall Ford in Elizabeth City, North Carolina.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Hall Ford Elizabeth City
byon 12/26/2022
This dealership showed us the most courtesy and caring associates I have dealt with!! From salesman, Josh, to Finance,Tom, all were very concerned about our wishes and budget. My family has purchased 4 vehicles within a 30 day window from Josh and his support team.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford F 150
byon 07/07/2022
I was treated well. They were very helpful. I will say this. It would be good if they would have more incentives. Especially for a person buying a new car. More could have been taken off. Overall it was a good experience and I love my new vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Used Car Buying Experience
byon 02/07/2022
We were looking to purchase a used Hyundai Veloster for our son. In this current environment, finding the right car at a price that’s in our budget was proving to be quite the challenge…we had no trade and were paying cash (not the best combo when dealerships are struggling for inventory). But Ed Bennett and the rest of the sales/service staff were awesome. He was responsive, thorough even took time to walk our son through the car and parts of the buying process and even arranged a service appointment for our truck while we were finalizing our deal (to make up for the one that we had missed coming in from out of town to make the purchase). I definitely appreciated his professionalism and extra effort and would definitely recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
F150 Service
byon 09/17/2019
I scheduled a oil change. When I arrived my service advisor Amanda advised me of other services that were due. She explained what they were and why I needed them. She was very informative and professional. Overall my experience was great. Thanks to her and the entire service team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Hall Ford
byon 05/26/2019
Great Service, Taylor Inge did whatever it took to get me in my new F-150!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent
byon 05/10/2017
Service took a little longer than normal but was very satisfied with the work. Jerry was excellent to deal with, he deserves to be recognized for his concern for his customers. Example, a lady walked in and asked for someone to put air in her tire. Jerry said he would get someone right on it, however, when the lady said it was the third time she had to put air in this tire, Jerry recommended that the tire be checked for leaks. They found a faulty stem, repaired it and sent her on her way. He could have easily not said anything and no one would have noticed. I work 2 miles from a Ford dealer but I drive 35 miles out of my way to go to Hall, employees are the reason why. Thank you, Stacy Brown
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Outstanding New Service Advisor!!!
byon 05/05/2017
All services were performed to my specific requirements. Service Advisor was phenomenal! The SA actually made positive suggestions based on my original service requests. After being better informed, I was able to make the right decision for my vehicle. Please keep up the great work!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Great Service
byon 02/25/2017
I called to get a service appt. and was able to get an appointment within an hour. The sales associates was very helpful and help me with online deals.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Greatest Dealership Experience
byon 02/14/2017
I have always dreaded going to a car salesman no less a dealership. No pressure here. And they listen to what you have to say. Patient and accommodating, that's what service I received. I have never been to a dealership in which I felt no pressure at all. Love Hall Ford/Hyundai of Elizabeth City. They will definitely see me again.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Review
byon 11/24/2016
Service has always been excellent. Very much satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Review
byon 11/23/2016
Service has always been excellent. Very much satisfied.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Best Experience!
byon 11/11/2016
I loved the fact that I was not pressured into a car. I was pointed to the right direction of used cars in my price range. Although, I did not find one on the lot, the salesperson showed me something they had in clean up. I ended up purchasing that vehicle. It is so good on gas and has enough space for me and my family! Loved the experience I had and will be returning (hopefully not soon but when I am in need again!) ! The Gonzalez Family
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Satisfied Customer!!
byon 11/01/2016
This was the best car buying experience I have ever had. The salesman (Lindale Brothers) was awesome. He was knowledgeable of the vehicle, informative, professional, and efficient. He was a pleasure to work with.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Staff
byon 10/04/2016
Hall Ford's staff is incredible. I actually bought my used vehicle sight unseen because Hall Ford's price was the best in the nation. My salesman Mike White went above the call of duty in every way that he can to make my unusual car buying experience a positive one. Mike had a very positive attitude and met all of my requests. He even met the driver of the carrier truck that was picking up my vehicle on a day that the dealership was closed. The vehicle I received was in as great condition as Mike described it. My finance manager Toney Smith made the final step of purchasing the vehicle a breeze. We had an issue with my loan from my credit union and Toney worked very hard to resolve the issue. My sales manager Stewart Straus was also very accommodating. I was very nervous about buying a vehicle sight unseen, but the staff at Hall Ford put my worries at ease with their incredible service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Survey
byon 09/30/2016
Everyone I dealt with was generally friendly, answered all my questions, and very easy to deal with. Unfortunately, the entire experience can be described as an event in waiting. I waited from the get go. Mike White was great but he was dealing other customers at the time. I understand the length of time it took to process my out of state registration paperwork; however, my appointment was at 4 pm and I didn't leave until 8 pm. I was pleased with the deal that was offered, my trade-in value, and the transparency with sales associates. I was overall pleased with Hall Ford's performance.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Hall Ford Service
byon 09/09/2016
Great service department. Service agent was a true professional and did an outstanding job on keeping me informed.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service once again
byon 07/20/2016
Hall service gave me an appointment on short notice, which I greatly appreciated since I have to travel a good distance. As usual the team took great care of my Elantra.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
great experience
byon 07/18/2016
Service and staff was excellent. People were polite and prompt with getting back to me. I also was kept up to date with photos of the progress. Great experience
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Offering North Carolina drivers an extensive selection of new and pre-owned vehicles for sale, Hall Ford Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
1 Comments