Awarded 2017

Paragon Honda

Awarded 2017
Today 9:00 AM - 7:00 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM

Customer Reviews of Paragon Honda

4.8
Overall Rating
(146)
Recommend: Yes (143) No (3)
Write a review: Sales | Service
sales Rating

Very good service

byMartinez25on 11/09/2017

Very good service from The sales representative (yamil). Good explanation of rates, I'm highly satisfied with the team service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

495 Reviews
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sales Rating

Honda EXL

byNurlyneon 04/14/2017

I like the fact that Paragon Honda was able to obtain the vehicle of my choice and the sales associate was professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great customer service

byTanyabentineon 04/14/2017

It was better than the last time I visit.Carlos help me with everything I needed to be done with my vehicle the cashier was nice.You also have great customer also I left my daughter kindle fire and I was able to retrieve it back without it being stolen so I thank you and the customer very much.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great staff

byKarim35on 04/10/2017

Professional and attentive staff. The personnel was willing to help and was extremely knowledgeable. They were able to address our needs and made sure we were satisfied with our car purchase.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Paragon honda

byhecskimon 04/10/2017

They attended me fast , politely and professional . I would definitely recommend my friends and family to paragon honda. The rep was very nice and answered all the questions I had.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

service Rating

Customer service

byAceviper19on 04/10/2017

Great customer service from Jason. He kept me updated from start to finish had no issues from him or the service dept from the years I have owned my vehicles

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

2 Comments

sales Rating

Great experience

byIsabelCon 04/07/2017

I enjoyed my entire experience and was extremely please with the customer service. I also appreciate how knowledgeable the staff was as well as patient when it came to all my inquiries.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

horrible experience

byegtuaryon 04/06/2017

I was promised a price for a car by an employee in paragon on the phone who told me to come in to buy the car. When I was there, sales person could not agree for this price. We had to go back and forth. They found out the person who called me is working for paragon, but she never showed up on that day. Why can't paragon keep the promise it made? And there are so many managers there in a small showroom but one one seems to be responsible? There is a invisible person called general manager who i was told by a sale person was not in. When I asked front desk customer service, she told me this man was in. I have to give this place one star because there is no negative star.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

service Rating

Service

byJOrtiz79on 04/06/2017

I was please with the dealership quick and excellent service. Never felt like I was being taking advantage of. Would definitely recommend friends and family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Experience at the car dealer

byCustomer_Gon 04/05/2017

They did what was supposed to do, to replace the defect inflator ( a nationwide recalled ). I am happy with that . But it took 4 and a half hours for what was supposed to be 2.5 hours job. A typical experience at the dealers. I was happy they did not hold my car as a hostage to demand me to fix the things that are not really needed to fix. They did perform all point inspection and asked me to fix things for over $500 such as wheels alignment, tire rotation... I did not agree to do that and they let me go. I am happy with that . If it were some private garage , they would certainly rip you off or you would not get your car back. From that perspective, Paragon Honda service is honest and professional. So Trust your dealer for big repaires. they may be expensive and you have to wait longer but they are honest. They would not rip you off . Overall, my experience is positive. The service guy was friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thanks Paragon!

byHondaOwnerJohnon 04/04/2017

Everyone was super friendly and helpful. Mo and Mariano were great. We got the care and the car we wanted :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

na

byMohammad10on 04/04/2017

Service specialist was verify good manner. Services price was up needed regional price for every one that would be affordable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Paragon is the best

bySteveGee1on 04/03/2017

Very helpful and informational. The final offer was something more affordable and a lot of helpful services were included. Will return

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Town &Country

byCedeno510on 04/03/2017

Very. Courteous and informative. Very well organized and i did not wait long. Waiting area was clean and comfortable with TV.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Long line but short wait / Amazing group of professional staff

bysibneelawon 04/03/2017

The process from waiting, having the car inspected/serviced, waiting again, being explained the servicing and ultimately picking up my car was very seamless. Staff was professional and knowledgeable. Establishment was clean and attractive along with well equipped refreshments!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great dealership

byWholianon 03/31/2017

The dealer made my experience great. Made all the processes of buying a car easy. I will definetely recommend to friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Oil change on 3.27.17

byKathyD23on 03/29/2017

My oil change was quick and the staff was super attentive. I prefer the night appts. It is less chaotic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Honda recall

byfaviovasquez64on 03/28/2017

people were knowledgeable and courteous. They said it would take about 2 hours and 30 minutes. But they called me before that time was up. I must have been there maybe an hour and 30 minutes.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

honda accord

byMariselaediazon 03/28/2017

courtesy car was great. My rep has very helpful.he keep me posted with changes. he explained about my breaks and how much the repairs were and how long

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Service Expirience

byEvelyn21on 03/28/2017

I was a walk in and the staff treated me the same way as I had an appointment. Good customer service, I was kept informed on the status and waiting time on my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Civic 2012

byJerrylaion 03/27/2017

Friendly staff and responsive service. I know Honda parts will be used to in my car. Pricing expensive. Will come back in the future

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

I bought a 2017 Honda civic coupe EX-T on 3/25/17

byAnthony129on 03/26/2017

Adrian Stephens went above and beyond to get me the best price so I could buy this new car for my son. He was very professional and honest with me and I will refer him to all my friends. When I picked up the car and did all the paper work it was very simple and fast. Danielle Guagenti was very nice and sweet and made us feel like family. I got excellent service from both Adrian and Danielle. I bought two new cars from Paragon Honda in the past six years.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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