Feduke Ford Lincoln

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Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Feduke Ford Lincoln

4.5
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
service Rating

Exceptional Service!

byshm054370on 05/02/2018

Dave Palmitier and his team are very attentive, professional, and appreciative of my business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
33 Reviews
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service Rating

Exceptional Service!

byshm054370on 05/02/2018

Dave Palmitier and his team are very attentive, professional, and appreciative of my business.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Mr. Choberka

byBerk333on 12/28/2016

Brought vehicle in with out a appointment. Took a couple day's and had to wait for parts. Work that was preformed was done to my satisfaction.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

JoJoslincolnmkz

byJoJoslinmkzon 09/28/2016

I only went to look at the MKZs as I do not even live in this area... After seeing the car I was smitten.. But it was Salesman Mike Caram that cinched the deal for me. He was professional not pushy .. a pleasure to work with and made me feel like Feduke was where I should buy my car. Matt, the Financial person was also easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

New car service

byGloriameon 07/18/2016

We bought this vehicle brand new but was a leftover 2014 model. The brakes had some pulsing when we first test drove it. Our salesman Dennis assured us they would check it out and that it was probably surface rust since it had been sitting on the lot. We bought the vehicle and noticed the problem was still there. We made an appointment to have it checked out. We dropped our vehicle off and I never heard anything all day so at 5pm I started over there to pick it up when I received a call from the service dept. apologizing because they never got the time to look at my vehicle and needed to keep it another day. I wasn't too happy about that. When I got it back the next day he( I think his name was Dave) said something about the rails and they fixed it. Took it home and it wasn't fixed. We made another appt and Tom called me within the first hour and asked me to describe what the problem was. He then called me to say he took it out for a test drive and felt the brakes pulsating also, they did a brake inspection and noticed the rotors were warped. He took care of the problem and now I feel like I'm actually driving a new car. Many thanks to Tom Masters!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Keeping me on the road!

byMarteeWon 07/17/2016

The service I have received at Feduke is always top notch, professional, and affordable. My 2000 Ford Focus ZX3 is still running with more than 230,000 miles on it! Thanks Feduke - you keep me on the road!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Another GOOD visit for my 500

byshm054370on 05/27/2016

My wife initally went to the appt and had no problem until NYS Inspection terminal failed. I arrived and waited for 20 minutes and the inspection was completed. Informed air conditioning might need repair in the future and told what to look for to determine repair needed. Overall very good visit as always.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ongoing excellent service

byplw0930on 05/19/2016

We had a leak in our tire. We took the car to Feduke and the tire was quickly repaired. Wait time was minimal. The tire had picked up a screw, the tire was plugged and we have had no further issues with the tire. All costs covered under our warranty.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great start to a relationship

byInspector66on 05/09/2016

I brought my F-150 in for its first service and was pleasantly suprised how easy your personnel made my visit. After the service the technician went above and beyond to answer questions I asked him. My salesman also searched out and answered a question that I presented to him after meeting up with him again. There was also a charming older lady in the waiting room that was fun to talk with and that made the time go much faster.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service

bybothorrson 04/20/2016

As usual both Dave Polmateer and Jim Stevens did an excelant job. Thanks for the good service. Art Orr

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

My experience at feduke motors

byMikemurray2275on 02/03/2016

When I got to dealership everything was quick and painless the salesman Mike had everything ready and I was in and out

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

No problems

byLpreston3on 02/03/2016

I purchased a leftover 2013 F150 Limited. Feduke has done all of the routine maintenance and I haven't had a single issue. The quality of work and prices from the service department have my wife and I considering another Ford for her.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Stepping it up!

bypopscook01on 01/09/2016

Love the new look and fresh appearance to the work area. Dave Quinn was friendly and told me all that would be done. Great job!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great financing, excellent sales, amazing service after the sale

byfordowner4350on 01/09/2016

We just purchased a 2010 Ford Expedition from Feduke Ford. The entire experience from beginning to end was amazing. They handled the financing, sale and service of the vehicle with the utmost courtesy and professionalism. At no point were we pressured or given the run-around. Matt met our financing needs to the tee and put us at exactly the payment range we needed. Garrett maintained communication throughout the entire process, ensuring all paperwork was complete upon our arrival to take delivery of the vehicle. When we discovered issues with the vehicle after the sale, Garrett made it his priority to set up a loaner vehicle and supervised the repair process. They were welcoming to our children and Dennis addressed any concerns we had after the test drive. Warren in the Service Department assured any issues with the vehicle were taken care in a thorough and expedited fashion, providing us with documentation of all the diagnostics that were run. Even the loaner vehicle provided to us was clean and dependable. We always had a full tank of gas and the service after the sale was top notch. Our purchase of this vehicle was well worth the 2 hour drive to get to the dealership. Without a doubt, we will be back to purchase or lease another vehicle in the future. Thank you Matt, Garrett, Dennis and Warren for all you've done for us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Rust proofing prep.

byShelley2899on 12/03/2015

New 2015 Ford Edge Service was very good and our salesman, Mike Caram, was very good as well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service!

byPJS0618on 10/27/2015

I delt mainly with the sales manager Stetson and he helped me get into a car that fit my needs and budget. He is the reason I have bought my last 3 or 4 cars at feduke and will continue to do so going forward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

great service

byfordfocus3928on 10/15/2015

You're always prompt, and very experienced. The employees are always courteous and knowledgeable. The waiting room is bright and clean and the garage is always kept clean and neat.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Vehicle purchase

byExplorer79on 09/04/2015

We got our Explorer in less then a day thank you guys sales and management were really helpful 10/10

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service

bymargaret10con 08/24/2015

Everything was done promptly and I am very happy with the service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

bygingerguyon 08/18/2015

They listened and have been receiving excellent work and courtesy by all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

ArtIsts22

byArtistson 08/12/2015

I like to say that everybody there very nice to us.We ask a question and we got a straight answer about the car.The staff was very helpful Like the salesman who I had a very hard time remember is name but was very helpful to us.Oh by the way is name was Garrett. Thank you for help Mr.and Mrs.Carlo

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service!

byAmandaRose81on 08/07/2015

Garrett and Matt were wonderful! They made the process easy and listened to what I needed!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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