Today 9:00 AM - 9:00 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Nissan of Staten Island

3.0
Overall Rating
(8)
Recommend: Yes (4) No (4)
Write a review: Sales | Service
sales Rating

Excellent Experience

byJudyFezzaon 09/26/2017

I am writing this review of Sharone Purer. When I walked into your dealership I was interested in leasing another Rogue since my lease was expiring soon. I was approached by Sharone. I thought oh another salesman. I was completely wrong. It was the best thing that happened. He was interested in what I was looking for and not what he wanted to sell me. This is very rare in a salesman. He got me the payments that I could afford and all the options I wanted. I finally decided that I wanted the car in Silver. Sharone found one for me. We started doing the paperwork and he received a call from the warehouse he was getting the car from and was told that the car had minimal damage on it. He refused to take the car and worked on getting another car for me. The time and effort he took in making me happy was very commendable. I would highly recommend Sharone to anyone looking to buy or lease a Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
9 Reviews
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sales Rating

Never Again

byNon 06/12/2018

I saw a pre owned car that I was interested in online and called the dealership to confirm they had the vehicle in stock. They confirm that the vehicle was available and I can come in later to test drive. I knew someone that worked there that was a long time friend and advised him that I was interested in a vehicle and I’ll be coming by. He asked me for the stock # and looked into the inventory and confirm that they do have the vehicle on the lot and it just come out from service. He then asked me how am I paying for the car, and I told him cash... he said that he will call me back because he’s busy.. he called me back 30 Mins later and advised that the car was sold. I didn’t believe him because I know how these salesmen works at this specific dealership. I then had my friend called regarding the same car and they advised that the car was available and we made an appointment to go in that same evening. I walked in the dealership and the car was on the lot, we test drive it and then sat down to discuss payment. I told them that I am paying cash... the salesmen excused himself to talk to the manager and my friend and then came back and said that he sorry but the vehicle is not available anymore, it has been sold... How is that possible if we just test drive the car and the salesman is holding on to the keys. There was another car that I was interested in and somehow that car was “Sold” as well. These people here are [non-permissible content removed] and try to get off on you. They want you to finance so that they can tap on additional fees that we as buyers are unaware of. I had a bad experience prior with a finance car that they over charge me for (brand new) and the car gave me a lot of problems and they were never able to fix!!! I tried for a 2nd time to give them the benefit of a doubt but I should have known that old dogs stick by their tricks. I’m disgusted by this dealership and by manager Derwin, Victor and the salesman that assisted me!!! Don’t trust them!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

If there was a way to provide negative stars I would!

bySI_Residenton 01/16/2018

Avoid this service department at all costs! Their negligence while performing routine service on my new vehicle has nearly cost me my life, twice! They claim to perform multi-point inspections but fail to properly secure a wheel or use the correct fluids?! Save yourself the headache, drive over either bridge to get your Nissan serviced!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Excellent Experience

byJudyFezzaon 09/26/2017

I am writing this review of Sharone Purer. When I walked into your dealership I was interested in leasing another Rogue since my lease was expiring soon. I was approached by Sharone. I thought oh another salesman. I was completely wrong. It was the best thing that happened. He was interested in what I was looking for and not what he wanted to sell me. This is very rare in a salesman. He got me the payments that I could afford and all the options I wanted. I finally decided that I wanted the car in Silver. Sharone found one for me. We started doing the paperwork and he received a call from the warehouse he was getting the car from and was told that the car had minimal damage on it. He refused to take the car and worked on getting another car for me. The time and effort he took in making me happy was very commendable. I would highly recommend Sharone to anyone looking to buy or lease a Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience

byIreneCon 09/22/2017

Right from the start had a great experience . Richie and Tony were great no pressure got me the truck i wanted,definitely recommend family and friends .

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Happy Client

byChristinaCaponeon 09/18/2017

I just got a new Pathfinder and I must say I am extremely satisfied with my purchase. The several employees that helped me out were great. They answered every question I had about the car and financing. I will be back in 36 months when my lease is due.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Worst experience EVER!!!!

byShop-at-different-dealeron 05/25/2017

We went to the Staten Island dealer in the new location. We were greeted and were given nice service until time to working out a deal. We had done our homework and knew what we wanted. We wanted the Rouge SV with the premium package. We worked with Damiano Inzerillo. He had offer us $398 with no money down a month or a lease. They asked what we wanted to pay. Well no one is going to say 398. We said $250. Well they never came back with a counter offer, they kept showing sticker prices on different cars or same car with different packages from what we wanted and gave us a song and dance on extras that they said we had to pay. Needless to say we said give us a counter offer and we can work out a deal. We even asked to speak with David who Damiano kept speaking with to get more info on cars that we didn't want or the same car with packages we didn't want. We decided that they didn't want to deal. We went to a different Nissan dealer the following day. We got the Rouge SV with perimum package for $275 no money down, we paid for fees upfront, we were given $2000 on old car which Staten Island Nissan only offered $500 and we were given a 3 year maintance package for free . We had a better experience at the other location and swore we would NEVER work with Staten Island Nissan again. If you are looking for a new Nissan save your time and go to a different dealer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No

1 Comments

sales Rating

Excellent service

byMarcon 04/20/2017

Fantastic service at this dealer! Helped me locate exactly what I wanted (Rogue limited Star Wars Edition) and great customer service, including pick ups and drop offs when I was without a vehicle. Recommended, and Fernando was great to work with. This was our second vehicle from this location.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Horrible!!!!

bybettyfromsion 11/26/2016

DO NOT BUY or ATTEMPT TO BUY A CAR FROM SI NISSAN!!!! I, too, spent over 4 hours at this dealership only to walk out frustrated, lied to and ANGRY, with NO CAR! I walked in at 11:30AM this morning, spoke with the sales manager, Adrian, who promised I would get the deal I came for with no hassle. I told him what I wanted to spend for a lease on a Rogue and he agreed after 45 minutes of discussing it. I waited 4 hours only to be assigned 2 different cars because they were either damaged or the wrong model. This waisted 2 hours! When I finally got to see my car and approve it, I was ushered into the tiny room with the finance guy who started quoting me crazy costs that were NEVER discussed. I told the general manager I wanted a price that included EVERYTHING except my 1st month payment, DMV fees and acquisition fees (that I understand are extra.) They never included the taxes in my pricing, added a bunch of other fees like destination fees and, all in all, my monthly price went up from $299 to $411!!!!!! It's the old bait and switch! A real waste of my time!! I've been leasing for over 12 years and NEVER came upon worst [non-permissible content removed] than the salespeople at Staten Island Nissan!!! Stay Away!! Manhattan Nissan has been and will continue to be my dealer of choice!!!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

[non-permissible content removed] use bait and switch

byGhostrider73on 08/14/2016

Don't go to this dealer, my son went to this place for a pathfinder sl. Wait four hours to pick the truck up, luckily I told him don't sign anything until he sees his truck first, when he told them that after waiting the four hours they showed him a different truck saying that's his. Truck had no Bose system ,nav and other things from the truck he choose the other day. Manger then said we get the truck you picked I told him to leave because they would mess around on the loan and add other charges in the final bill. They thought they could take advantage of a 25 year old. [non-permissible content removed] Go some place else.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
about our dealership

New owners! New management! New way of doing business!

As a Titan Motor Group customer we are dedicated to make sure the treatment you receive is just as important as the vehicle you own. All of us at Nissan of Staten Island will promise to work tirelessly to exceed your expectations.

- We will respect your time.

- We will market our products and services honestly.

- We will employ a professional, well-trained and knowledgeable staff.

- We will maintain a clean, comfortable and modern facility.

- We will offer only products and services that meet your needs.

- We will provide clear explanations of all pricing and paperwork.

- We will deliver your vehicle clean with a full explanation of features.

- We will treat you as a guest in our home.

Google Map
Amenities
Instant Financing
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Customer Lounge Area
Languages Spoken (5)
English
Italian
Russian
Armenian