Island Kia

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Island Kia

4.8
Overall Rating
(20)
Recommend: Yes (19) No (1)
Write a review: Sales | Service
sales Rating

Hats-off to Manny and Ralph

byHappyFamilyHappyLifeon 02/15/2018

Your commitment to your work, craft, and respect of our bottom lines to prevent undue hardship on our family, is commendable. You both understood our family needs and our financial limitations. Thank you for spending so much time with us to make sure we left with two cars without feeling cheated or taken to the bank. You both allowed us to ask questions, question the numbers, question the deal, and never gave up on us. My family is happy and my grandson loves the Sorento SUV, he no longer hits his head when getting into his car seat. Again, thank you both! David Narvaez.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
29 Reviews
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sales Rating

Lies

byTetito1on 03/04/2018

It's all good with their lies until they get you into the finance office, that's where it all goes down the drain with their bigger lies and the fake fees just to get you back to the high price they had before you negotiated a better price. Be ready to walk away, I know that I should've. Be strong and don't pay for any bogus fees and walk away... They'll come back crawling like the [non-permissible content removed] they are.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Hats-off to Manny and Ralph

byHappyFamilyHappyLifeon 02/15/2018

Your commitment to your work, craft, and respect of our bottom lines to prevent undue hardship on our family, is commendable. You both understood our family needs and our financial limitations. Thank you for spending so much time with us to make sure we left with two cars without feeling cheated or taken to the bank. You both allowed us to ask questions, question the numbers, question the deal, and never gave up on us. My family is happy and my grandson loves the Sorento SUV, he no longer hits his head when getting into his car seat. Again, thank you both! David Narvaez.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Most grateful

byMarvetteRon 01/20/2018

On January 13,2018 I was greeted outside by car salesperson Frida. She was very welcoming and professional throughout the whole buying process on this date. With further assistance from the Mike in the finance department I was able to drive away in a 2015 Toyota RAV4. I'm most grateful for the pleasant and positive experience on this date. The other staff at Island Kia were very supportive and encouraging as well. Thanks again. Frida and Mike.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service Department Island Kia/Hyundia

byjoseph305252on 12/28/2016

Service representative James Morrison was excellent.The rest of the staff and repair crew were very friendly also. Five star service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

my kia soul

byRoseann008on 12/25/2016

Prompt, efficient & courteous service! It's always a pleasure to take my car to island KIA. I would recommend them to anyone who is in the market for a new car!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Gavilan2

byOscarlazoon 12/11/2016

Excellent service, and fast, I will not take my car any other place. And all the employee are very kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Kia Service

byCurlysue0422on 11/30/2016

I received courteous, fast and efficient service, overall very satisfied with my experience. This has been my 5th car lease but the first time I've had a car service at a dealership. I couldn't be happier with the experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

I love my new Kia !

byDannyRiveraon 11/02/2016

I was pleased with the overall atmosphere of the dealership as well as the enthusiasm from all of the salesman/managers. They were attentive throughout the process and made my buying experience truly remarkable. I'm extatic about my new Kia !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great Service

byTrishLandion 11/01/2016

Very efficient and very professional. Everyone was super helpful and Evana was amazing. I also loved the new waiting area. Just beautiful. I would recommend them to all my friends.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

My kia

byBjs10314on 10/31/2016

I came in for a recall, while I was there Luis found a problem with my car. He was very careful to explain the problem, and repaired it. He was very courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Island Kia

byleaseforteon 10/15/2016

My sales rep John and the finance manager maiden it a very easy decision to purchase my new car. They were friendly and knowledgeable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Service

bySamanthaa95on 09/30/2016

I was Working with jimmy. He was so kind and so helpful. He went out of his way to help me and made my experience with Kia service great

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Survey

byVince94on 09/29/2016

Pleasant and friendly staff willing to help me and one another throughout my whole time.And very knowledgeable as well.I was content with my overall treatment.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Island Kia

byAIR2016on 09/23/2016

Joe Raimondi, our Sales Consultant, was a pleasure to deal with. There was a real team effort at the dealership; everyone was very helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very friendly

byTheresityon 09/22/2016

Island Kia was very friendly they even let me bring my dog in the showroom because it was a hot day and gave him water. The sale person was kind and very patient and not with I could not make up my mind I took a very long time but Idid buy a suv and love it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Excellent dealership!

byElaa0928on 09/12/2016

My salesman George made my car buying experience smooth, quick and hassle free! The general manager, Frank Rao took time out to greet me and answer any questions I had. Unlike any other dealership I have ever dealt with! Excellent overall experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Bayview ave d

byBaeone537on 09/11/2016

Great customer service jimmy ,joe, and tim thanks see you soon for a check up soon i like the car very much

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great service

byChrissyMerolaon 09/06/2016

Both associates that helped me, Vincent Crispino and Jimmy, were excellent. They both answered every question I had and helped come to reasonable price. Also I must've missed it when I checked the car but there was a small chip in the drivers door and Vinny told me to just bring it in whenever I get a chance and he'll have them fix it. Great service at Kia.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Excellent

byKristie_2016on 09/04/2016

Promptness friendly knowledgeable they are the best and very patient with customers I would recommend Kia owners to this dealership and Evana is the best and kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mykia2015

byMykia2015on 09/04/2016

I have no issue every thing was great I did my 15000 Miles at last visit all parts was replaced plus oil change in additions to many points checked out .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

a wonderful choice of my life

byKatheleen123on 08/28/2016

The most thing I like in Island Kia is customer service, everybody greeting customer with a warm smile and very friendly talk especial Mr. Ricardo Caranez. My family and I had a very good time dealing with him before and after I bought the car, every members in my family feel totally satisfy with our experience in Island Kia and I'm so happy that I choosed Island Kia is the dealer to bought my Sportaste 2017. Thanks to Ricardo! I definitely will come back and tell my friend to look for him again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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