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Lia Nissan of Glens Falls

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Customer Reviews of Lia Nissan of Glens Falls

4.5
Overall Rating
4.5 out of 5 stars(52)
Recommend: Yes (7) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great deals

by Matthew Todriff on 03/03/2024

I was treated fairly. I made three deals at this dealer with sales person, Stephanie Havens. She’s always treated me with respect and gives me a fair deal each time. I would definitely recommend. Lia is on point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

52 Reviews
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1 out of 5 starssales Rating

Totally a Scam Nissan Dealer!!!

by Joe jr on 05/18/2024

I owned a home and the best rate they cold get me is 9.9 %!! Totally refused to use my bank!! The warranty deals are totally fake!! Do Not Buy One!! Go across town, your treated human there!! This place is in the midst of being investigated by the CCD , and save yourself a headache!!!

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
5 out of 5 starsservice Rating

Lia Nissan experience

by Bill Robeson on 04/10/2024

The service department is wonderful, schedule service appointments, advising on my cars needs, keeping to a schedule and finding service coupons to contain costs Joann Chapulski and Aaron Boule give such personalized care that bringing my car in for service needs has turned from a harrowing experience to something I actually look forward to I have total confidence in the work and advice I get from Lia Nissan to maintain both cars I bring to them

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great deals

by Matthew Todriff on 03/03/2024

I was treated fairly. I made three deals at this dealer with sales person, Stephanie Havens. She’s always treated me with respect and gives me a fair deal each time. I would definitely recommend. Lia is on point.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Loving my “new” 2022 Rogue SL❤️

by Sherri D on 02/26/2024

My husband and I had the pleasure of working with Bryant Austin-Madyun at Lia Nissan of Glens Falls. We came in to test drive the Rogue we saw on the website and decided to take it home!! Bryant was wonderful through the entire process.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Lia Nissan makes service appointments a dream

by Richard Jensen on 02/22/2024

I worked with Aaron Boule and things couldn’t have gone more smoothly. Service was prompt and without upselling. I was able to take advantage of discounts & was out the door in no time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Job well done

by Car 2 out of 3 on 02/04/2024

They do the job that is needed and very pleasant. Arron is right on top with his knowledge.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Arron is so helpful

by Kathy with 3 nissian suv on 01/23/2024

Arron got my vehicle in right away and it was diagnosed and serviced with a great result.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Aaron Boule

by Charlotte Thomas on 12/28/2023

What can I say I only trust Leah Nissan Aaron boule to work on my car ever since I met him he's been the best he's helped me out in ways that no other mechanic has he knows of my money situation and he helps me understand what parts my car needs and tells me how much it is up front in my opinion I will not have my car worked on unless Aaron is there

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Could not ask for a better experience

by Tracy on 04/28/2022

David is absolutely amazing. He listened to exactly what I was looking for and found me the perfect truck. He worked hard to make the numbers work for me. Highly recommend the entire staff at Lia Nissan of Glens Falls. Thank you so much !

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Very Pleased

by Single Mom on 10/03/2019

Stephanie Havens was the best! No pressure and very professional. I am pleased with the timely service and attention I received at Lia Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Biy here

by Grest job on 09/27/2019

Arron go the extra mile to get the job done.they always seem to get te probelm solved rember make ure service part of ure sales deall.buy from lia..

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service review

by Pathfinder review on 09/18/2019

Joanne chapleski was my service advisor & as always very efficient ,knowledgeable & friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Final drive replacement

by John Esposito on 09/16/2019

Lia Nissan diagnosed a rear diff whine on my Frontier. Unfortunately it required a final drive replacement. Can’t say enough about the service and parts department at Lia. They all went to bat for me. Aaron Boule my advisor really took care of me. I might add that Christian and Joanne were very accommodating. Scott in Parts was awesome and Master Mechanic Mike Tyler got my Frontier up and running smooth again I would recommend Lia Nissan in Glens Falls

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Easiest Car Purchase Ever

by ToddL on 09/10/2019

I think this was the easiest vehicle purchase I have ever made. Cyle Harris was awesome to work with and helped us get the deal we were looking for. We were even able to drive the car home the same night. I would highly recommend Cyle. He and the rest of the staff made this a truly wonderful experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Great Car and Great Service

by JessicaHogan19 on 09/10/2019

can’t even begin to explain how wonderful both Chris and Brett were to my family. They went above and beyond to ensure that my needs were met. They had exceptional customer service and I will continue to use Lia Nissan for all of my future purchases of vehicles. They are truly good people, that the world needs more of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Another Satisfying Experience

by jackiemac9151 on 09/03/2019

I always feel confident,when I bring my car into Lia Nissan that the services requested will be provided in a satisfactory and timely manner. Aaron Boule, Service Advisor, continually exceeds my expectations. He is honest, trustworthy, and professional. He explains everything in understandable terms with no surprises. I plan to continue my relationship with Aaron and Lia Nissan in the future and will express my satisfaction to my friends and family.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

No Appointment

by Mark2012 on 07/29/2019

There was something making a rattling noise underneath my truck, I did not have an appointment and Joanne Chapleski immediately came out to see me. Joanne quickly identified what the noise was and got me right in for repairs.This is nothing new for Joanne, she is always prompt, detailed, honest, courteous, friendly and kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

2015 Pathfinder

by Pathfinder2015 on 07/13/2019

I was having several issues with my 2015 Pathfinder, JoAnne C, did a great job of addressing the problems with the car, researching existing warranty information and getting the vehicle serviced in a timely manner. I am glad that I took my car to Lia.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Lia Nissan Great Service

by LiaNissan on 06/04/2019

First time in for service with this dealer great first experience compared to prior dealerships that I e dealt with locally. Christian Mondo and his staff did a great job! Keep up the good work.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Easy process start to fjnish

by Mikron17 on 04/28/2019

After a poor experience at my local Nissan dealership, I started looking online. I came across Lia on true car and they had very competitive pricing online. I called and spoke with Sasha who made the entire process quick and painless. After I put a small deposit down to hold the vehicle I was looking at, I drove the 2 hours on a Friday morning. Sasha had everything ready and waiting, and even had the car pulled into the bay since it was raining out. The vehicle was as advertised and in great condition. Once we agreed on a price for the car and my trade, the entire closing process took only a couple hours. Anthony explained all of the options available, including the warranty, and was great to talk with. I would recommend Lia, Sasha and Anthony to anyone looking for a new or used Nissans.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Full Tire Set - Mounted and Balanced

by InfinitiOwner on 04/24/2019

I called Lia Nissan to have a new set of tires ordered and mounted/ balanced on my Infiniti Q60. I was connected with Aaron Boule and was thoroughly satisfied with the level of service. Aaron was helpful, easy to contact, very upfront regarding specifics and recommendations. I was given a phone number that I could call or text at any time with questions or general check-ins regarding my car. Overall, great work and honest people!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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