Lia Nissan of Glens Falls
Customer Reviews of Lia Nissan of Glens Falls
Review type:
New 2026 Rogue Platinum
New 2026 Rogue Platinum
by Barb and Steve Lapitsky on 10/02/2025Our salesperson was absolutely fantastic and made this experience from beginning to end quick and painless. Thank you Andrew Carson for being so kind to us and so efficient.Barb and Steve, thank you for sharing your experience with us! We're delighted Andrew handled your wishes with the utmost advocacy and grace. Congrats on the new Rogue! Here's wishing you all the best in your travels, from everyone at Lia Nissan.
Great service and Communication
by Chris on 09/21/2025Aaron Boule kept me well informed on the expected cost of the services I was having performed on my truck. Communication throughout was great.That's great to hear, Chris! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit with Aaron was convenient and straight-forward. See you next time!
Saving Grace 🙏🏿🙏🏿🙏🏿🙏🏿
by Dwight Franklin on 08/13/2025updated 08/18/2025The other car shoppers should know that the people here are professional, courteous, willing to help you out the best they can. I don’t have the greatest credit, but if they can help me out in my situation then they certainly would be my #1… choice. Andrew Carson was phenomenal and trustworthy to his clients ❤️❤️❤️Dwight, thank you for sharing your experience with us! We're delighted Andrew handled your needs with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Lia Nissan.
Great service team
by Mel on 08/12/2025I worked with Jennifer Hall for my service needs. She was professional and kept me abreast of all details . Thank you NissanHi, Mel! We're happy Jennifer handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Lia Nissan for all your automotive needs!
Needed service!
by R B on 07/22/2025updated 07/28/2025They are friendly and tell you what you need and then you can decide weather to have it done or not no pressure ThanksWe're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward. See you next time!
Buying out my lease.
by Ken Ormsby on 07/28/2025Stephanie Havens was very helpful in assisting me in my decision to buy out my lease. I considered another lease, but decided to keep my current vehicle. Very pleased with her assistance in the whole process.Ken, we could not have asked for a more glowing review of Stephanie. It's obvious she made sure you were well taken care of. Congrats on keeping your vehicle! May your satisfaction grow over many happy travels!
Great sales team!
by Erika L on 07/02/2025Staff work wonderfully as a team, very friendly, knowledgeable and willing to work with you to get the best deal.Thank you for your positive review, Erika! We sincerely appreciate your thoughtful assessment of our dealership, and we hope you'll think of us the next time you have any automotive or Nissan needs.
Accessories installed.
by Bill Ladd on 05/27/2025After purchasing a new vehicle, I had a few accessories installed. Michael Williams was my Service Advisor. He called me when the parts arrived, scheduled an appointment to my liking, and advised me throughout the process. He was… knowledgeable, friendly, and professional. Excellent job by him and the installer. I’ve used this dealership before and will continue to do so. Highly recommended their services. Thanks, Bill LaddBill, we're glad Michael made your day a little easier by being efficient and attentive. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Excellent service
by DL on 05/24/2025Michael Williams was my service advisor for this visit. He was pleasant, competent and knowledgeable. Any time I’ve taken my car to Lia Nissan for service, this dealership has always been a pleasure to deal with!DL, thank you for taking a moment to share positive feedback on Michael. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Setting up an appointment
by John Day on 05/20/2025I stopped in to Lia Nissan of Glens Falls to set up an appointment for an inspection and Joanne Chepleski told me to pull right in and we will get that done now and also washed my truck for me,always great service .John, thanks for letting us know how pleased you were with the convenience of this inspection visit with Joanne! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Great experience! Stephanie Havens was a pleasure to do business with.
by Stephanie Havens on 05/15/2025Knowledgable and friendly sales people. We’re enjoying our new Altima!Stephanie, we're glad you had a smooth and pleasant dealership experience with the Lia Nissan team. Congratulations on your new Altima! We hope you enjoy many happy travels on the road ahead.
Knowledgeable
by Tammy on 04/11/2025Aaron met me as soon as I pulled into the service center. Friendly. Knowledgeable. Explaining everything to me.We're really pleased Aaron and the Lia Nissan team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback, Tammy!
Thank you Aaron Boule - Hands Down Best Service Department Out There!
by The Dreher Family on 03/07/2025Our family has been buying cars from Nissan for over 30 years. The service department at Lia Nissan of Glens Falls is the best one we’ve been to. Aaron and their whole service team are so great to work with. Now, when we purchase our… vehicles, we purposely buy the extended warranty for the duration of our lease and purchases (48,000 miles or for 100,000 miles when we buy), specifically because we don’t want to go anywhere else to service our vehicles! We love how they do business whether doing everything right the first time or quickly correcting something (on the rare occasion) that did not go right! Everything… from the time I pull into their beautiful service bay, having a service advisor ready and waiting for me, accurate quotes, quality work that I don’t have to worry about, having my car ready when promised, and even freshly washed for me to pick up! This is why we keep going back. I especially love that Aaron gives us updates along the way which is also very convenient in helping us schedule our pick up times. Thanks, Aaron & team!Dreher Family, we could not have asked for a more glowing review of Aaron. It's obvious he makes sure you are always well taken care of. We're sincerely honored by your satisfaction and loyalty.
Excellent Service Experience
by Michele V on 02/18/2025The Lia Nissan of Glens Falls service department (Aaron Boule) is always top-notch. There is an ease to getting an appointment, they do not try to up-sell you on repairs or services you don't need. They are upfront on cost, the technicians… are great, and the service work is done in a timely manner. I would highly recommend them for any service repair.Thank you, Michele! We're pleased you had another great service experience with us, and that Aaron made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!
Great service joanne
by MC on 12/16/2024Love the staffThank you for your kind review! It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs. Take care!
Oil change
by Rod on 11/14/2024Work was done quickly and as promisedWe're glad our service team made your day a little easier by being efficient, Rod. Thanks so much for your positive feedback on this experience. We look forward to your next visit with us!
Consistent excellent service
by John V on 11/06/2024Recently brought in my car for routine service and had concerns about a potential problem with my wheels. My concerns were thoroughly addressed and no issues were detected. The service technicians and Aaron Boule of Lia Nissan service… continue to provide excellent service. Highly recommend!John, thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Aaron handled your visit with great care and communication. Safe travels until next time!
Fixing it right
by Mike Mydlarz on 10/31/2024Aaron Boule was very helpful and considerate. The place is spotless. Quick and courteous service.Mike, thank you for sharing positive feedback on Aaron! We want all of our guests to be treated to service that is prompt and reliable, so we're happy that's exactly what Aaron provided for you. We look forward to your next visit!
Great service
by Cindy on 10/22/2024updated 10/29/2024We got to the service department and we got right in. No long waitsThat's great to hear, Cindy! We're always striving to give our customers the best experience possible. Thanks for letting us know your service visit was convenient and straight-forward.
Always makes it better.
by Rogue 3 on 09/26/2024They take care of the needs of the car as pro's do.We're happy our team's expertise helped you have a very positive experience at Lia Nissan. Thank you so much for your excellent feedback. Safe travels until we see you next time!
Totally satisfied
by Cc on 09/07/2024updated 09/19/2024The staff in glens falls are very professional, always pleasant to work with. I’ve been having this dealer for close to ten years. ThanksThank you for always trusting the Lia Nissan team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional.
Nissan Rogue
Nissan Frontier
Nissan Kicks
Barb and Steve, thank you for sharing your experience with us! We're delighted Andrew handled your wishes with the utmost advocacy and grace. Congrats on the new Rogue! Here's wishing you all the best in your travels, from everyone at Lia Nissan.
by Lia Nissan Glens Falls on 10/03/2025