Koeppel Nissan

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
11:00 AM - 5:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Koeppel Nissan

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Thanks Freddie!

by MariaM716 on 08/21/2016

I got my first car with almost little to nothing down! It really is true when they say drive out same-day. If it wasn't for Freddie for being so wonderful at what he does, I would have never gotten my car. Big thumbs up to Koppel Nissan but most importantly big thumbs up to Freddie!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
35 Reviews
Sort by:
sales Rating

Thanks Freddie!

by MariaM716 on 08/21/2016

I got my first car with almost little to nothing down! It really is true when they say drive out same-day. If it wasn't for Freddie for being so wonderful at what he does, I would have never gotten my car. Big thumbs up to Koppel Nissan but most importantly big thumbs up to Freddie!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Love my new car!

by Daniel_P on 04/13/2015

We got our first car from Koeppel Nissan a couple weeks ago! Eddie was the sales consultant assisting us. After researching and walking into a few dealerships I have to say that Eddie actually listened to what we needed for our growing family. He was extremely patient answering all my questions and concerns. After showing us a couple cars I fell in love with the safety features of our Pathfinder. Koeppel gave us the best price for our budget and didn’t try to SELL us more like other dealerships did. I was pleasantly surprised when Eddie called us last week to see how we were doing with our new Pathfinder. Thank you Koeppel for making this entire process as stress-free as possible!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Outstanding Customer service And great experience!

by Olmery on 03/13/2015

This is the third Nissan that I get from here and every time has been a pleasure. They demonstrate great customer service by being patient and not pushy. They gave me the best possible price and I highly recommend this dealership. Nash and Wilson were amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go to Koeppel Nissan : )

by laraine1 on 12/06/2014

Here's a quick review of my experience purchasing a used certified vehicle at Koeppel Nissan of Jackson Heights N.Y I ventured out on a rainy Friday night after work to test drive a certified used Nissan Altima. I was then greeted by sales consultant, Forkan Siddique. Very knowledgable about his inventory, I was impressed with the way I was treated as his guidance made my buying & trade in experience so easy!! When meeting Nelson Onofre my business with Koeppel Nissan got even more interesting this manager wanted to make it happen. felt the relationship between manager, Nelson Onofre and sales consultant, Forkan Siddique put me very much at ease - I reccommend this Dealership to anyone looking for a vehicle, this is what car buying should be like. I got a Great!! deal - they know it and I know it ! one happy car buyer!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Aoid this Dealer

by vincent24 on 11/25/2014

First time (Nov 2014) I went to their lot for a Nissan SUV test drive, i liked the vehicle and made my offer however they did not accept, so I left. Later the sales guy called me trying to get agreement to make a deal, after a few times negotiation over the phone, we finally agreed on the price and some details (namely the agreed price to include the Certification), so we went there in the evening for the 2nd time trying to make the deal. Then this guy showed up claiming he is the manager (no pic on card, forgot to ask for his ID) and wouldn't make the deal with us based on what was agreed with the sales guy, and told us the Certification is not be included either. The sales guy said sorry he could not convince his manager on the price we agreed on. So why fish me to visit 2nd time and increase the price when we arrive...Not trust-worthy, feel been tricked and wasted our time! Stay away if you can.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Best dealership!

by flor2 on 06/17/2013

This was the best car buying experience my family and I have ever had. My mom,my dad and I have been buying Nissan and a couple of Honda cars for the past 20 years. I always felt that I needed to be mentally prepared as for battle before I went car shopping. This was a completely different experience. The sales person Danny was knowledgeable, friendly, helpful but not pushy. He helped my mom find the car she needed at the best price. There was no haggling. The manager was friendly. The deal was straight forward and no nonsense. Danny was patient answered all our questions and made the car buying experience a pleasure. Our finance person was great too. There were no surprises when meeting with him. The price was great and there were no surprises. Even after the transaction was complete, Danny took the time to show my mom all the features that she would need. We got a great car at a great price. I would highly recommend this dealership and plan on going back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Job

by mkhan312 on 05/22/2013

Big and nice facility they have. You will find lots of friendly employee walking around to help you. -M Khan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

best dealership in NYC

by redhotgenie on 05/22/2013

Absolutely the best service I have ever received from any dealership made me feel comfortable and offered me the best deal on my purchase. Thank you Joel and Tony, great customer service, never once made me feel pressured to buy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

easy transaction

by sta9026 on 02/25/2013

I had found a great price on a rogue but it wasn't in queens where i lived. I called Koeppel to see if they would match it. Spoke with Wilson- he matched the price over the phone. I went into the showroom the next day to complete the deal, It was as he said with no games- and took very little time. Thanks Wilson and Liliana.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Buyer Beware of Koppell Nissan. This is the truth.

by mharriston on 01/24/2013

Buyer Beware. Mohammed S. either lied to me about the severity of the issues to the car he sold to me or he is completely ignorant. All smiles and giggles when he's trying to sell you on something but once you buy, all of the promises turn out to be lies. Sure we can take care of this or that, and when you try to have it taken care of they make up a bunch of lies and make you feel ridiculous for even asking. I really feel that i have been made a fool of by these guys. I'm not sure how they have so many positive ratings on this site and other sites across the internet. They must be paying a company somewhere to put up false 5 star ratings. The truth is whenever you buy a car and especially if you buy from koeppel nissan make sure : 1. The car is how you want it before you drive away. Don't let them tell you that you can bring it back and they'll take care of whatever your concerned about after you buy the car. The truth is, they lie and waste days of your time trying to get your car the way you want it. In the end you'll find that they've lied to you and whatever the issue was that you had with the car will be a permanent issue for you or you'll pay someone else to fix it. 2. If they try to tell you that their garage is state of the art, they are telling you another lie. Every experience I've had with their Garage people has been terrible and they act like they are doing you a huge favor by fixing your car. You'll also be wasting a good amount of days waiting to get your car back or waiting in their offices, just to find out that they didn't fix your car and you'll have to bring it back over and over again until someone pays attention to you, explaining to them, what the problem is and then you'll wait some more. Bringing your car to their garage is a tremendous waste of time and will get you very frustrated, their mechanics are terrible too. 3. Don't ever buy a car the first time you visit their shop. I didn't buy the car the first time i visited but so many people do. Always and I mean always go back a few days or a week later if you are still interested. Chances are the same car will be there or a comparable one and the price will be much better. The reason you should wait is because you'll either get a better deal or realize that your experience was not great with the dealership and you'll take your business elsewhere. Whatever happens it will be in your favor. Don't believe them when they say, we have someone else ready to buy your car or that your car won't be waiting. All they want to do is take as much of your money as they can and they will lie and cheat to do so. Being that i was forced to wait around Kopell Nissans offices a lot, I was able to hear most of the sales folks at Kopell Nissan operate. I witnessed a couple lose their patience with customers and basically try to bully or harass their customers into buying cars. The two i dealt with personally were, Mohammed Sehhar and Joe Clem . I can go on and on about these koppell nissan guys but i have to go now and check on getting my car repaired by a real mechanic and try and forget about these guys. Hope this helps and lastly watch out for the accounting guy you see last. This is where they try to get you to buy a bunch of extra options you don't need and play with the interest rates they want to charge you. Remember you can always get a loan from your bank and if you threaten to do so you'll see the interest rate come down fast. Always negotiate and threaten to leave, you'll see this works wonders in negotiating with these guys. Hope this helps someone out there. Good Luck. I will not be doing any more business with Koppell Nissan and will make sure my family and friends don't either.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Amazing Customer Service

by neyneyj on 11/26/2012

I work in the hotel industry and servive is something I know is easy and free to offer and I expect good service where ever I go. This was my first time buying a car and the team at Koeppel went above and beyond to make the process as easy as possible for me. I highly recommend Wilson, he is proffessional and great at what he does. Wilson is a great asset to this team.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Very Satisfied!!!

by jengdasoy on 04/21/2012

I'm a new driver & wish to thank Mr. Wilson Lliguichushca, sales manager & Ms. Eleanor Perez, sales consultant, for being so helpful. Mr. Wilson made sure that i get the best deal possible for my new car. They are very pleasant, polite, and very nice to deal with. Overall, I'm happy with my purchase and enjoying my new car, coming from the best dealer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

excellent

by kristen2012 on 03/22/2012

Service was fast and excellent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ecellent

by kristen2012 on 03/22/2012

Mr. Wilson Lliguichushca was very clear and polite and answer to all our questions. When my husband and I got to the dealer we weren't sure on what car were going to buy, Mr. Wilson showed us the cars and explained to us about the car may fit us. He's a good salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Koeppel Nissan ROCKS!

by mikeysi on 03/06/2012

I recently purchased a Nissan Maxima from Koeppel. I had the choice to purchase from many other dealers in NJ (BMW/Infiniti/Mercedes) but I was not treated well so I decided to go to Koeppel as I have been a customer for years. Joe Clem (Manager) and John (finance) took very good care of me and treated me very fairly. They helped me out and went above and beyond to make my buying experience the best I have ever had. No other dealership can hold a candle to them. If you want to get treated right and get a great deal, go to Koeppel Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very Satisfied!

by olme1015 on 01/04/2012

I was truly hapy at the friendliness of everyone here. They were not pushy, they answered every question I had, spent the right quality time with me which was not easy as I was not an easy customer at all. Wilson Lliguichushca and his team did their best to give me the best quote possible knowing my limitations. I truly recommend this dealership due to their professionalism, friendliness, and knowledge. I love my new car and am very happy I went to them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent/Pleasant Experience at Koeppel Nissan

by webby1000 on 12/23/2011

Salesman - DENNIS was awesome! He sure made it a pleasant experience - went in I identified the vehicle negotiated a price, 1-2-3 I drove away in my car - after Dennis went and had it washed and gassed i.e.! To the person who had the bad experience you need to meet Dennis, a professional - he's the man!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The BEST!!!!

by msdebola on 11/14/2011

While I have not yet committed to a car from Koeppel, it has NO bearing on them personally. I am just still in the research mode. From the moment I walked in, I was treated with the upmost respect. Pablo, ken, and Neal are awesome! While I did my research on the car before hand, they went through it step-by-step, and answered ALL questions that I had. They gave me detailed descriptions of EVERYTHING! I have never had such a pleasant experience while shopping around for a car!! I highly recommend Koeppel Nissan!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
service Rating

No Pride

by salioraa on 10/03/2011

brought my car for some body work and the service was terrible. work took too long and was not properly done. When they finally called me to pick up car, the work done was half way done. spoke to manager and had to leave car for another week. Koeppel Nissan is one of the worst mistakes I've ever done.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Please find a different dealer.

by salioraa on 10/03/2011

I bought a car from them 2 years ago and i got a terrible deal then. I went back to see if this time things get better, but they have gotten worse. Got better deal somewhere else. they are a waste of time. extremely unethical.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

Avoid Koppel Nissan at all costs

by isthmus on 09/24/2011

I recently purchased a brand new 2011 Nissan Murano from Nissan of Darien in Connecticut. As part of the purchase, Nissan of Darien was able to obtain my new york plates and registration but could not handle the New York State Inspection. They recommended Koppel Nissan as a place to have the necessary New York vehicle inspection done, so I scheduled an appointment. When I brought the car in for the inspection I was processed by a man who I was told was named Tony (older gentlemen working the office of the service department). I informed Tony that when I purchased the car, it hd been detailed by Nissan of Darien and they had accidentally removed the two little pieces of weather stripping that sit behind the rear license plate and prevent it from rattling against the car. I asked if they could be replaced. Tony said it would be no problem. I waited to have the work done and when it was finished, Tony informed me that they did not have the stripping but had used an alternative. Imagine my surprise when I go to my car and find that Koppel Nissan has poured a liquid black silicone adhesive (resembling tar) all over the bottom of my license plate, gluing it to the license plate frame. The job wasn't carefully done. Instead there were globs of the stuff pouring out of the edges of the license plate frame and onto the plate itself and worse, onto the paint and surface of the car. I was furious and immediately asked that this be removed and asked to speak with a manager. The service person told me that there was no manager and when I asked for a name they refused to provide it. Instead I asked for Tony to be brought out. Tony inspected what was done and rather than apologize and look to correct it, instead proceeded to rudely tell me that if I didn't want that that I should not have asked for it, and that that is what I wanted. I explained that what I wanted where the two little squares of stripping to be replaced, not for silicone goop to be poured all over my license plate, plate holder and paint of my brand new vehicle. Tony instructed a service center employee to remove what was applied. The employee in turn proceeded to bend my license plate holder rather than remove it and was about to apply solvent directly on the plate while still attached to the car. I stopped him and insisted that the plate be removed so that solvent would not damage the car's paint. When the employee removed the screws holding the plate, rather than come off, the plate remained stuck to the car. When he attempted to removed it, we found that a large glob of silicone had been applied to the back of the license plate and in turn had been pressed directly onto the paint of my brand new car. I asked that this be removed and again asked to speak with Tony to show him the silicone on the paint. Rather than be understanding or helpful, once again Tony proceeded to be rude. Upset I asked Tony to have my information purged from Koppel Nissan's service department computers. Tony in turn proceeds to yell at me in the middle of the service department telling me that he was not going to remove anything and that since I had gotten my inspection done at his dealership that there was nothing he could do. I asked that then I not be scheduled for any regular maintenance (choosing instead to drive 45 minutes back to Nissan of Darien for my regular service appointments). To this Tony replied with obvious sarcasm that I should not worry about HIS dealership contacting me for anything. The story, however does not end there. As the plate is being cleaned, the service attendant, rather than use soap and water, instead uses break fluid to remove the silicone he applied. The result is that he proceeds to partially dissolve the paint on the license plate itself (this is a brand new license plate that is no more than a week old). He ends up causing some of the print to run and completely removing part of at least one of the numbers. I asked that the other service person (not Tony) be called. This man was far more professional and apologized for Tony's behavior. However, when I showed him what they had just done to my license plate, his reply was that there was nothing they could do about that and that I should call the department of transportation - in other words, too bad. Lastly the inspection was finished correctly but when looking at the windshield where the sticker was placed. Rather than clean up after themselves, the service person left hand prints all over the interior of my windshield. Is this the way in which Nissan Koppel does business? If so it is completely unacceptable. When someone comes in with a $40,000 car made by the company you represent, even if I didn't buy it from your dealership, I expect courteous and professional service. I came here for convenience not because I had to. Instead what I received was rudeness, TERRIBLE service, and damage to my license plate. Koppel Nissan employees at no point made any attempt to try and remedy the situation or offer anything in return as an apology for damaging my property. If this is the manner in which Koppel Nissan treats its customers, then I much prefer to go out of my way to avoid any future interaction with Koppel Nissan and instead drive 45 minutes away for future service, as I know that at least at Nissan of Darien the employees will treat my property like they care and will treat me with professionalism. Based on the treatment I was afforded, I suspect that this review most likely means nothing to Koppel Nissan and that no attempt will be made to try and fix the damage that was done. An apology is not the purpose of this letter. The owners and managers of Koppel Nissan should try and teach their employees that its customers spend very large amounts of money at their dealership dealership, and when they do they expect courteous and professional treatment. Customers go to to the dealership because they want to, surely not because they have to. In these very difficult economic times, I would think that Koppel Nissan's employees would consider going the extra mile to make sure that they retain and not lose customers. In my case, Nissan Koppel has lost a future customer. I would strongly advice anyone considering this dealership to avoid it like the plague.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
about our dealership
Google Map