Today 9:00 AM - 8:00 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Biener Audi

4.9
Overall Rating
(61)
Recommend: Yes (60) No (1)
Write a review: Sales | Service
sales Rating

great experience

by Liz on 03/05/2021

Rosario and the entire team made it very easy for us . He did everything he said he would do and more ! Much of it was done virtually and they explained in detail all aspects of the car prior to my purchase. Very hassle free.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
94 Reviews
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service Rating

Great Great Service

by Vince on 04/06/2021

Service and the way customers are treated could not be better outstanding service and outstanding dealership on all fronts

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

by FCammisa on 03/19/2021

Jeremy my service advisor is the best. Got my appointment so easy and they resolved the problem of my car right away.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

great experience

by Liz on 03/05/2021

Rosario and the entire team made it very easy for us . He did everything he said he would do and more ! Much of it was done virtually and they explained in detail all aspects of the car prior to my purchase. Very hassle free.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great quick service

by Tom Nastasi on 02/26/2021

My wiper blade broke right off our new Q7 due to the ice and storm. When I came in Matt actually helped me and got me in and out so I could weather the storm. Thank you.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

service

by Art on 01/25/2021

good job - courtesy people

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
service Rating

Great service

by Always a great experience on 01/25/2021

Came for an oil change and inspection and ended up buying 2 new tires so was a more expensive visit than normal. But service department at Biener Audi is excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

never buy from Biener Audi Again !

by Stefan Papageorge on 01/21/2021

deceiving salesmanship, laidback attitude, ZERO follow up from the people called to remedy my situation. you will never get may business again and will convey my experience to all my friends and relatives> Good bye Biener!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
service Rating

Sales Rep

by Michael Abu on 12/28/2020

Great service and attention to satisfy our needs and requests

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Continuing phenomenal service

by Vince Albert on 12/14/2020

The service department continues to offer their quality service throughout the pandemic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Customer Service

by Jay Rushin and Diana Alexiou on 11/26/2020

Everyone at Biener Audi is exceptional, kind, helpful and extremely knowledgeable.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Thank you for another professional service visit!!

by EXCELLENT SERVICE AGAIN on 11/25/2020

The service visit was another excellent experience!! thank you!!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Audi A7

by Robert on 11/18/2020

Everything went as planned/promised with no issues at all. The person that processed me in even pointed out that an inspection was coming up in a couple of months, and asked if I wanted to have it done then, which I did. Clearly a time saver for me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2012 TT

by It EQ llc on 11/06/2020

For the most part beiner service is that standing. The advisors are knowledgeable and the parts department is well stocked. I did have an issue with the thoroughness of the work done on my car in to be checked and it was returned with a shorted left rear turn signal causing me to be stopped at a traffic violation.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Excellent Service

by Jamusa06 on 11/02/2020

It was a quick timely manner job done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2011 Audi A4

by John Klotsos on 11/01/2020

On the these chassis cars, timing chain defects were a problem from the manufacturer. Unfortunate for me the timing chain skipped and damaged the motor. The work to replace the motor was expensive and Audi covered only 25%. They completed the work as agreed upon and after 1000 miles, the car is driving as it should.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

by Angela M on 10/27/2020

Only needed to go in for a simple oil change and everything was done in a timely and professional manner I waited for the car to be finished and it was done in the allotted time of less than two hours.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

by Annual Maintenance on 09/29/2020

Wonderful and professional service provided by all.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Quick and efficient

by Miles on 09/07/2020

Service was as scheduled and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Audi leased car

by Audi A3 on 09/03/2020

Working with Marc Rubin is simply the best. He’s caring, efficient, knows his stuff and is willing to help. Wouldn’t buy car without him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Exceptional Service

by David Root on 08/26/2020

Always impressed and satisfied with the service department! Especially Jeremy’s huge professional support!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

audi car owner (multiple Audi)

by betty nicholson on 08/11/2020

as always, jonathan pizzo and the rest of the biener audi staff could not be more terriffic -exceptional, professional, caring . i consider jon a friend! this is not my first audi, nor my last. both of my adult sons also, are audi owners. wouldnt have it any other way!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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about our dealership

We have been a family owned dealership since 1929 and have grown to be the #1 Audi Dealer in the entire eastern region and top 5 in the United States. Customer service is at the heart of everything we do.

what sets us apart
Audi Magna Society Elite Dealer
J.D. Power "Dealer of Excellence" Award
A.A.H.S. Five Star Diamond Award Recipient
DealerRater Dealer of the Year Winner
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Customer Lounge Area
Languages Spoken (3)
English
Chinese
Spanish