East Syracuse Chevrolet

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Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 8:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 5:00 PM

Customer Reviews of East Syracuse Chevrolet

4.5
Overall Rating
(8)
Recommend: Yes (7) No (1)
Write a review: Sales | Service
sales Rating

Great experience with my new lease

byStefRon 06/01/2018

Biggest thank you to Mikey Z for all the heard work he put in to getting me into my new Silverado lease. He made the experience fun and was a pleasure to work with. Also a big thank you to Rodney and Johnathan Abdo for being pleasant, friendly, and easy to work with throughout the entire experience. I will definitely be returning for my future vehicle-buying needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

30 Reviews
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sales Rating

Great experience with my new lease

byStefRon 06/01/2018

Biggest thank you to Mikey Z for all the heard work he put in to getting me into my new Silverado lease. He made the experience fun and was a pleasure to work with. Also a big thank you to Rodney and Johnathan Abdo for being pleasant, friendly, and easy to work with throughout the entire experience. I will definitely be returning for my future vehicle-buying needs.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Does not stand behind their product

byTotal_Sealon 12/19/2017

I bought a brand new chevy truck from Tom Shallcross at East Syracuse Chevrolet and the service has been horrible. John Sloan and Buzz Barr go out of their way to avoid doing ANY warrenty work and then charge you diagnostic fees. I have never been treated so poorly at a car dealership, if you value service and somebody who stands behind their product DO NOT COME HERE!

  • Recommend this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Steve Shallcross @ East Syracuse Chevrolet

byReinetteon 08/19/2017

Steve Shallcross, our sales consultant, and Jonathan, our loan consultant, actually made our car buying experience fun. Steve took a sincere interest in our car needs and financial status and directed us only toward cars that were a right fit. Jonathan explained our loan agreement options fully and warranties in detail. After our purchase, Steve spent an hour with us to assist with setting up OnStar and other technology on our new car. My family will never purchase a vehicle from anyone other than Steve and East Syracuse Chevrolet. Thank you Steve and Team Chevrolet!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2017 Malibu lease

byPaulb12343on 06/16/2017

Dan Lewis was a very good salesman. No pressure and answered all my questions

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Silverado

byWalleyeson 06/15/2017

My Sales guy Dan Lewis did a great job, very professional and personable, he had great product knowledge and overall he did a really good job.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Wonderful Dealership!

byRebeccaB23on 04/11/2017

They are very accommodating and helpful. I always bring my vehicles to East Syracuse Chevrolet and will always recommend that my family and friends do the same. The service advisors are great. They all helped me out and kept me up to date on my status.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New truck for my business

byMaynardapc98on 03/27/2017

From start to finish the best experience I have ever had in a dealership. Every member i dealt with was knowledgeable and friendly. Prices were fair from the beginning. I have absolutely found my new dealership and will be trading my wifes Kia in for a new GM product in the next month. Guess im a chevy man now, and that is thanks to E. Syracuse Chevy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience Start to Finish and Beyond

byOSUFPST01on 02/03/2017

Gina Lizzio did a great job from explaining each vehicle I looked at, acessories, test drives, and communication before and after the sale. My long time sales person no longer works there and I was pleased prior but this experience exceeded my expectations. Highly recommend her and the dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience I can ever remember

bycptkoreaon 09/26/2016

The new car buying experience at East Syracuse Chevrolet with Dan Rau and Joe Russell was outstanding. They were up front, professional and ethical; the whole process was extremely transparent. All my questions were answered and needs met to my satisfaction. My trade was dealt with fairly as well. I would recommend starting your new or pre-owned car buying experience at East Syracuse Chevrolet.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

I GOT MY KEY FROM MIKEY Z!!

bydorothyb1928on 09/13/2016

I would like to thank East Syracuse Chevrolet for another wonderful experience. I would like to give a special thanks to my salesman, Michael Zappala, 'Mikey Z,' for making this the best car buying experience in my lifetime. He's very professional, courteous, knowledgeable and a pleasure to deal with. I thoroughly enjoyed my time with him and loved the added touch upon delivery of balloons and pictures with the Mikey Z big head! Thanks again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service!!

byRoth615on 08/25/2016

It was simple to make an appointment online. I was told what was wrong with the car and given a time frame for the work to be completed. When it appeared that more time may be needed to finish, I was alerted of that possibility, and asked if it would be a problem if the car stayed another night (it would not have been a problem). However, all the work was able to be completed on the original schedule. Thank you!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

East Syracuse Chevrolet fixed my Cadillac at a great price!

byjhousroc57on 04/07/2016

The service writers, Aaron, Eric, Mark, Paul and Bob always greet me with a smile and are happy to have me there. They always try to help me with my issue and go out of their way to make sure I am comfortable and update me as to what is going on with my vehicle. Taylor is always ready to open a door for me, put air in my tires or assist me in anyway possible. Jason, Tim and Chris always explain exactly what is going on with my vehicle and make me feel welcome. Thank you to the entire service staff at East Syracuse Chevrolet. I will definitely be back and recommend you to my family and friends! Keep up the good work!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Doesn't get better than this...

byathincyon 03/10/2016

I was extremely nervous about purchasing a new vehicle. I had it in my head that the whole process would be intimidating in that I would be dealing with pushy sales people and ultimately either purchasing a car I didn't really want or just leaving with nothing at all. HOWEVER! I called East Syracuse Chevy and spoke with Tia, the car I was interested in was sold the night before, so I asked if she was available the next morning to view a 2016 model instead. When I arrived Tia had the car up front and just waiting on me to warm it up for the test drive. During the drive she discussed the car's features and benefits. We even laughed about the crank style windows being 'retro'...which I prefer, She explained the StabiliTrak feature and how it would feel when the vehicle initiated it... which was great because it happened on my drive home from the dealership! and I was prepared for it. Through the entire process, from test drive until I drove it off the lot, Tia really put me at ease with the whole process. The guest service I received was far above excellent. Both Tia and Jonathon took their time answering my questions about the car, financing and warranty options. Never once did I feel pressured into purchasing the car or the warranty I opted to get. What I had thought was going to be a stressful nightmare ended up being the complete opposite, There is no doubt that I will be continuing my car shopping with East Syracuse Chevy and recommending, or insisting more like, to anyone I know looking to buy a new vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Sales & Service

byNYSZaneGon 12/10/2015

Made my appointment, oil change, tire rotation, brake check, I was in and out in an hour. Very good courteous service person at the desk. While I waited I saw my sales person Derrick who I bought the car from. Service and sales great! East Syracuse Chevy is the best!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Don't Walk, Run To East Syracuse Chevy To Buy Your Car!

byROBERTGODRIDGEon 12/08/2015

Gina Lizzio at East Syracuse Chevrolet was a dream to work worth. I live in Phoenix and wanted to buy a 2016 Camaro 2SS that they had on their website and have it shipped out. After explaining my the situation the day before thanksgiving she stepped into overdrive, within two days I had all the paper fedex'd overnight to me since I am a out of state buyer, got a wire and all the loan documents completed. The Monday after the weekend they received all the documents back it was a done deal! Woot woot! She returned all the calls/texts in a prompt manor even facetimed me to look the car over before buying it and showed me all the really cool features with it. Let me reiterate this was around Thanksgiving holiday and she still was so polite and prompt! She even set me pictures before being loaded on the truck and actually a video of the car going into the truck to ship cross country to Phoenix. She went ahead and activated Onstar so I got to track the car by GPS every step of the way here. Just received my car today and absolutely in love with the Camaro! Someone seriously needs to give Gina a big raise! :) (no she didn't tell me to say that) Thank you, Rob G!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Supper Dealership

bySupperStaffon 10/31/2015

From the moment my wife and I walked through the doors we got the feeling from all employees that we were indeed really welcomed(kind of like joining a family). We were very comfortable discussing our needs to both Buzz Barr and Gina Lizzio and never got the feeling of being pressured in any way. Buzz and Gina went above and beyond in finding a vehicle that suited our needs and liking, they need to be commended for the their time, dedication and professionalism they showed us. All of your employees, from sales, to service to owner Gino have been most gracious to us. Need I say we did purchase a 2015 Impala and I will most definitely recommend East Syracuse Chevrolet to all of my contacts. Kudos to the TEAM!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Tire Punchure...

byOreads1on 06/10/2015

Mark Muzzo, Service Advisor, had my tire punchure remedied in no time flat. Superb service by the auto marchanic.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

New Silverado purchase

byducks517on 05/07/2015

I had gone to several other dealers and got treated ok. When I went to East Syracuse Chevy they treated me like gold. I was given a lot of perks and received a better deal than any of the other dealers that I had visited. They had a large selection of trucks too.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent service

bycyndutchon 04/17/2015

Salesman Bruce went above and beyond to help us purchase a new vehicle within our means, with better options!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The only place I'll go!

byamcb32709on 04/16/2015

This is my second vehicle I have bought through east syracuse chevy and they are the only place I will go to buy any future vehicle I purchase! I always have a friendly, professional, and fun experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Truck Purchase

byrenegade14on 04/15/2015

I had the best experience at East Syracuse Chevy. The salesman was able to find exactly what I wanted and within the price I was willing to pay. When I picked up the truck he showed me how EVERYTHING worked. I've never had a salesman take the time to do that once all of the paper were signed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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