Today 9:00 AM - 8:00 PM
Closed Now
Sunday
10:00 AM - 4:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Brooklyn Mitsubishi

3.0
Overall Rating
(2)
Recommend: Yes (1) No (1)
Write a review: Sales | Service
sales Rating

Above & Beyond

byJamesProon 05/05/2018

Brooklyn Mitsubish works harder then any Dealer I’ve ever visited to deliver a personal down to earth buying experience. I appreciate there straight forward honest pricing. I would recommend to all my friends & family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

6 Reviews
Sort by:
sales Rating

Above & Beyond

byJamesProon 05/05/2018

Brooklyn Mitsubish works harder then any Dealer I’ve ever visited to deliver a personal down to earth buying experience. I appreciate there straight forward honest pricing. I would recommend to all my friends & family

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Horror story

byHonestyon 11/30/2016

The worse .. For those of you reading this, you will regret buying or leasing anything from them .. As I write this review, I still have tears in my eyes. December 19, I walked in Brooklyn Mitsubishi to trade in an Acura that I purchased from them 2.5 years ago with a high APR, to get a Lexus GS 350 with a lower APR since my credit was good( never been late on any payments). I was excited since the Lexus was the one I've been dreaming about for the longest and they had it (white, with red interiors). I was specific, and didn't anything else.. I was upside down on the Acura's car note because they over charged and my APR WAS HIGH, So initially I had to put 6k down.. And I didn't want to put anything down, so they told me that they will add the 6k to my car note for the Lexus .. So far so good .. 12 hours later, I was ecstatic driving away with my new baby who I named snow, and saying good bye to my old car (the Acura) since I traded the car in . One month later I received a call from the capital one auto finance company in which I had the Acura in, and was told I was late on a payment.. WHAT!! I've never been late . I explained to capital one auto finance representative the situation and they said the car is still under my name, so in the mean time while I'm working on resolving the case that it's best that I make payments so the Acura won't have a repossession under my name which can stay on my credit for 7 years and I need to call the dealership (which I did). The dealership went on and on how it can take 3 weeks to have the car removed out of my name and just wait a little longer.. NOTHING . 2 weeks later I called again and they claimed I never traded in my car and they have my Acura in their lot waiting for me go pick it up .. What !! When was that the deal? They basically threatened me to pick up my Acura and leave them alone after I went to their office to settle the car situation. My credit dropped 100 points by then because I was now 60 days late.. I was devastated.. Luckily I pray on a daily basis and my friend who knew about the situation told me to call consumers affairs (which I did) and they took care of the situation for me .. Brooklyn Mitsubishi had no choice but to respond to consumers affairs even though my case manager was being avoided countless of times when they knew they were going to lose the case. Eventually my case managers supervisors had to get involved, and and in the end (5 months later) I was told that the new offer was to just return the Lexus which I loved and they will pay the car off, as well as they will return my Acura back to me .. Pretty much the transaction never happened .. It did happen and my credit is messed up .. Fighting right now to fix my credit and get a new car Right now, since I gave my Acura away to my friend who is now paying off the remaining balance of my car note.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Buyer Beware!!! [non-permissible content removed]

bydaiquarion 10/20/2015

They DO NOT HONOR PRICE GUARANTEE & will say anything to get you there, guarantee a price and then add on many bs fee's, $500 sevice fee, $200 fee to register vehicle, tell you a listed vehicle is available and switch to "ONE SIMILAR" They will try and screw you any way possible. GO ANYWHERE ELSE!!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Range Rover

byDeeEver_1010on 10/01/2015

I would like to say; Ian, George and Chris N., are awesome guys. I recently purchased a Range Rover and these guys went out of their way to make it happen. It wasn't just the "make a sale" kind of atmosphere. Their attitude, professionalism and friendliness is priceless. I have recommended these guys/Brooklyn Mitsubishi to everyone I know that is in the process of buying a vehicle. Keep up the GREAT work guys. You're all AWESOME. Devine Everett

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing service

bybbq1235on 09/27/2015

I am so happy with my new purchase. Chris Neo made it happen! Thanks brother!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bait & Switch

byPhilodyon 04/14/2015

This dealership is responsive. As soon as you make an inquiry, they will call you. They will keep calling you and will call you from different numbers. I originally went to see an LR4 and when they called I asked them to confirm it was still available. When I went to my appointment it had been sold a few days ago and they just did not update their inventory. I walked around the lot with their sales rep. He was cordial and did his best. I happened to see an X5 that I liked and it was priced better than anywhere else. I made a deposit. The car needed to be "serviced" and the headlight which had a crack in it replaced. We settled on a price. It took them nearly three weeks to be "serviced" and they still called me nearly everyday if I was interested in purchasing even they I told them I already had. Finally the car was ready and I should come with payment in hand and pick it up. Great! They then told me it had gone up in price by over $3,000.00 even though we had agreed on the price. I said that was not acceptable and would like a refund of my deposit. Four weeks later there is still no refund. They told me I would need to stop in and get a refund but, they had no problem charging my credit card over the phone. I knew the price was too good to be true and that was a risk, but to try and be polite and simply refund a deposit should not take weeks. I had to file a dispute with my credit card.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
videos
about our dealership

Whether you are looking for a great new, used or certified pre-owned vehicle, Brooklyn Mitsubishi is the place to be. We are a family owned and operated dealership in Brooklyn, NY, serving drivers from all over, including New York City. We are proud to be the No. 1 Mitsubishi dealer in the Tri-State area offering a huge selection of vehicles, a dedicated service department and guaranteed approval. The team at Brooklyn Mitsubishi can get anyone financed!

In addition to all of the latest models from Mitsubishi, we are proud to carry a huge selection of used exotics, classics and rare vehicles. Whether you are looking for a new Mitsubishi Outlander or a sleek, pre-owned sports car, you will find a great selection at Brooklyn Mitsubishi. With over 800 new, used and certified pre-owned vehicles in stock, you are sure to find a great vehicle at Brooklyn Mitsubishi! Whether you live out of state or overseas, shipping is available.

what sets us apart
BROOKLYN MITSUBISHI IS THE NUMBER ONE MITSUBISHI DEALER IN THE TRI-STATE AREA
Google Map
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Collision Repair/Body Shop