Interstate Toyota

Today 12:00 PM - 5:00 PM
Closed Now
Sunday
12:00 PM - 5:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Interstate Toyota

5.0
Overall Rating
(6)
Recommend: Yes (6) No (0)
Write a review: Sales | Service
sales Rating

Satisfied customer

byJulissa1792on 01/28/2017

Hameed was great! Alex worked magic and I couldn't be more happy with my new RAV4. Thank you interstate!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
43 Reviews
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service Rating

Quick service

byToyotaRav5on 06/12/2017

I was sent information about a recall on my airbags when I went in to have the free service done I was met by very friendly and kind staff. The repair was done very quickly and accurately. I was very happy and satisfied. I bought my car here and will buy future cars here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Excellent Dealer

byMyplaceon 04/16/2017

I love this dealer. Excellent Service. Nice people, very friendly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service

byTruckStoveon 03/05/2017

Leonard from the service dept was great and explained what would be done. Work was completed quicker than expected.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Satisfied customer

byJulissa1792on 01/28/2017

Hameed was great! Alex worked magic and I couldn't be more happy with my new RAV4. Thank you interstate!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes
service Rating

repeat customer

byShoshanauon 11/03/2016

I asked that a check-up be performed quickly and that any further work be reported so I could schedule a return time. I have found all satisfactory. I have scheduled the return for service already.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Still dang reliable!

byteqjeb21on 08/01/2016

went in for safety inspection, oil change and tire rotation on my wife's prius v. also purchased toyota care plus since the regular one was ending. it'll be totally worth it. oil change & tire rotation was not charged since already included from previous toyota care. also, i had them change the batteries to the key fobs of this prius and other prius i have back home. totally satisfied. ricky (guy who helped me there) rocks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Carshopper

bymrsreynoldson 05/31/2016

Had problems with this dealer showing cars in the past (salespeople never came over to help after 20 minutes), but when we pulled up Melissa was standing outside to help us with anything we needed. We thought she was a customer waiting for a salesperson, but she was super nice and showed us the Highlander and Rav4. Unfortunately neither was good for us but she was very nice about it. Had either been good for us, we would have tried to make a deal on the spot with her. If Interstate had more people like Melissa their reputation would surely improve. I believe most of the very positive reviews of Interstate were written by employees.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Unbelievably pleasant!

byallergy2dealeron 05/03/2016

This was the most pleasant transaction we've ever had in a car dealership. Fast, efficient, fair, courteous. I think Interstate genuinely cares about repeat business and serving as a "small town" dealer. I like how the sales managers are right on the floor, and not in a secret room in the back. The didn't have the car we wanted on the lot, but they found the exact match within five minutes, and the pricing remained competitive. Amazing!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Feb 27 2016

byTacoShooteron 02/27/2016

Apparently the mechanic had a few difficulties due to the rust on my brake disks. As a result the service took quite a bit longer than expected. Lenny made up for this with a complimentary detail job, he also arranged for a loaner car, since it was necessary to leave my vehicle overnight. I was satisfied with the service, and Lenny is great!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Easy Peasy Inspection

byjacquidson 01/27/2016

In and out in less than one hour. Ricky has serviced my cars since 2006 (10 tears)! My car is inspected and another very nice service provider fixed my bumper to boot. I love getting my car serviced by Interstate Toyota! It's all about trust. Love my Avalon too!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Running a scam buying used vehicles

bywco56on 08/01/2015

I was contacted by a sales associate from this dealer regarding a used 2012 Toyota I had for sale. After seeing my ad and speaking with me in detail he referred me to John Keklik, the used car manager, and said that I would be offered $15,300 for the car. When I arrived, Keklik looked at the car and said his associate told him it had navigation in it, but it does not. I explained that was not correct and I had told the associate it did not have nav. He offered 13,900 and I told him that would not do as we had a tentative offer at 15,300. He tried to say the car needed tires, but was advised that it has brand new Michelin tires on it. Clearly he did not look at the tires. The car was presented in excellent condition just as I had described it to the associate and in my ad. I later re-contacted the associate who apologized and appeared genuinely upset that this was a scam. I was fortunate that I only lost three hours of my time and the cost of gas and tolls in this incident.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Another Great Service Experience

bycamrycustomeron 07/27/2015

I brought my Toyota Camry XLE for a New York State Inspection and a 15,000 mile service. Both were done in a reasonable amount of time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best Dealership in the Tri States

bycuddyon 04/08/2015

Thomas was great. Great team at interstate

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Two Routine Servicing Appointments Together

byNathanMobley3on 02/06/2015

My wife and I both both of our Toyota cars (2011 Land Cruiser and 2013 Highlander) in for routine servicing (Oil change, safety inspection, new wipers- on Land Cruiser- and tire alignment). We were met by Michael Wapnick, who could not have been nicer or more professional. In addition, were were totally finished and out the door in two hours, which for a walk in on a busy Thursday is exceptional. Add in the free (very good) unlimited coffee and the (free) WiFi and this servicing experience is just about perfect.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service!

bycamrycustomeron 11/26/2014

I brought my 2014.5 Toyota Camry in for a tire rotation and a recall repair at Interstate Toyota. It only took one hour and the wait was very pleasurable. I highly recommend the Service Department there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Attentive and Competitive Price

byDLS8on 10/28/2014

Great price, no pressure, attentive to our questions and concerns.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great job as usual

byBonbryon 08/20/2014

Steve (mechanic) and Rick (service writer) are the best there is. A winning combination all around.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very satisfied with my purchase

byGoNavyCPOreton 07/30/2014

Was in and out of the dealership in less than 4 hours with my new 2014.5 Camry Hybrid. Received an excellent price as well as good value for my trade in. Both salesman and sales manger were every professional. Just a very pleasant experience

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Rav4

byKtmeinon 07/29/2014

We are extremely pleased with the new car and of course Melissa. She went above and beyond and is your best addition. Melissa made the whole process enjoyable and took away the stress. Thank you again Melissa.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent Sales Experience

bycamrycustomeron 07/29/2014

I just purchased a 2014.5 Toyota Camry XLE at Interstate Toyota. The sales associate was very knowledgeable and helpful. The lifetime warranty on the transmission and engine played a significant role in my decision to purchase the new car at this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Toyota Rav4

byGrayson4on 07/11/2014

Great experience at Interstate Toyota Scion. Everyone was extremely helpful and very friendly. Service was very thorough. I will without a doubt recommend this dealership and encourage others to check it out!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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