Today 8:00 AM - 7:15 PM*
*At this time store hours may vary.
Sunday
closed
Monday
8:00 AM - 7:15 PM
Tuesday
8:00 AM - 7:15 PM
Wednesday
8:00 AM - 7:15 PM
Thursday
8:00 AM - 7:15 PM
Friday
8:00 AM - 7:15 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of University Mazda

4.9
Overall Rating
(21)
Recommend: Yes (21) No (0)
Write a review: Sales | Service
sales Rating

University Mazda abq nm number #1

by James 1 on 10/20/2020

Purchased a new 2020 Mazda CX-5 signature from university Volkswagen Mazda Albuquerque nvm purchased a 2017 cx5 from this dealership in 17 have had a great experience with sales and service dep very satisfied salesman Keith Robinson friendly knowledgeable and professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
48 Reviews
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service Rating

Top notch service

by University Volkswagen on 11/04/2020

My 40,000 mile service visit was easily scheduled and without surprises. I knew in advance about the likely cost and what was to be done. They did a very thorough job and submitted a video progress report while my TDI was being worked on. The tech pointed out the nature of the work very well. My car was ready on time and for a small amount less than I anticipated. The service department is about as good as it gets and I left feeling good about the entire experience.

  • Recommend this dealer? Yes
sales Rating

University Mazda abq nm number #1

by James 1 on 10/20/2020

Purchased a new 2020 Mazda CX-5 signature from university Volkswagen Mazda Albuquerque nvm purchased a 2017 cx5 from this dealership in 17 have had a great experience with sales and service dep very satisfied salesman Keith Robinson friendly knowledgeable and professional

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

CX5 Grand Touring

by Judy C1 on 10/20/2020

Received good customer service at University Mazda and sales person Keith Robertson. Second CX5 purchase. Good dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Good people to work with

by Nam on 10/01/2020

I had been looking for a long while for a convertible and by a fluke found University VW/Mazda. They had exactly what I was looking for and helped me to get it. I was happy to see the observance of the covid-19 protocol. I was allowed to test drive without the salesman insisting to ride with me. The manger was very helpful in getting to a purchase agreement that I was happy with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great Service

by Great Service on 09/15/2020

I went in for oil change and tire rotation. Service advisor took me in right away. I was planning on waiting and it actually took about an hour. What impressed me was the service advisor (Julia) actually came into the lobby to check on me and let me know they were working on my car. Everyone at this dealership is very nice and friendly. I've never had any problems here at all. Great dealership.

  • Recommend this dealer? Yes
sales Rating

Excellent sales support.

by David on 06/03/2020

The help and support by everyone was great, esp the salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

by Butters on 05/18/2020

Salesman MJ was courteous, efficient, and honest to a fault. About as smooth a transaction as you could have in the COVID age.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Repair

by Greg Crutcher on 02/19/2020

Great job taking care of an issue still under warranty

  • Recommend this dealer? Yes
service Rating

Oil change and more

by Shary on 02/12/2020

Made an online appointment for my oil change. 2nd time that when I arrived at the appointed time, Service did NOT have my appointment on time. After arrival, also discovered leak in coolant system and rear brake pad and rotor issue. Had both fixed, but changed wait at dealership to being Ubered back home while awaiting repair.

  • Recommend this dealer? Yes
sales Rating

Purchase of new 2019 VW GTI Autobahn

by Steve on 01/21/2020

Salesman Dominik was extremely helpful. It was refreshing to work with a salesman that was knew the product.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Crystal Alvarez is an excellent asset to your business.

by Bonnie Bradley on 12/27/2019

Crystal was very professional and prompt in helping me.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Pleasant buying experience

by Debra on 11/08/2019

I went shopping on line for a used vehicle. I was looking for either a hatch back, small suv or a wagon. I located a couple I was interested in at University Volkswagen where I did decide to purchase a very clean, well maintained 2017 VW Golf. The whole buying experience was pleasant and quick. The personal helpful, knowledgeable, going out of their way to make myself and my companion comfortable during the whole buying experience. My highest complements go to Braden (sp) the young salesman who was such a pleasure to work with, keep it up young man!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Service Department

by Service Department on 11/06/2019

Excellent and friendly service to customer.

  • Recommend this dealer? Yes
sales Rating

Great service!

by MTG on 10/03/2019

Very helpful and honest dealership. No nonsense and very straightforward. Keith is great to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent service

by R Schanbarger on 09/27/2019

Excellent service....they fit. meln with no appointmeng and did a greatjob. Highly reccomend.

  • Recommend this dealer? Yes
service Rating

2017 Alltrack

by SRW on 06/20/2019

I had an issue with my Alltrack brakes. At 10K a severe vibration started with hard braking, progressing to any braking. Dealership resurfaced the rotors and problem was solved. At 19K the issue returned. Initially i was told this was not a warranty item but after discussions with VW customer care and Dealership, they agreed to replace the front rotors for a small fee.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2015 VW Passat SE TDI

by mchavez on 05/08/2019

University Mazda had great service, friendly people, very professional. Would definitely recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Smooth, no-haggle/mo-hassle experience

by Rafalsa on 03/07/2019

Carl, the sales consultant at University VW Mazda, was courteous, diligent and straightforward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Smooth, no-haggle/mo-hassle experience

by Rafalsa on 03/07/2019

Carl, the sales consultant at University VW Mazda, was courteous, diligent and straightforward.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Love Volkswagen Service!

by Kcart44 on 03/05/2019

Crystal is by far the best service provider. She always puts my mind at ease and it always incredibly helpful. My daughter loves her and we keep coming back specifically for her! If you find yourself in need of a service representative she is your girl!

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Saved the day

by Tree1977 on 11/13/2018

My car broke down on a road trip. I was stuck in Santa Fe. The VW dealer there did not want to help. My service advisor from Lewisville VW call and spoke to Crystal. She arranged for me to bring my car in. The repair took longer than expected so I was given a loaner so I could go to Santa Fe and get my possessions before heading on. The service was super good and I want to thank them from the bottom of my heart for fixing my problem. I would highly recommend them over the other two VW dealers that are near them. They seemed to care at University VW.

  • Recommend this dealer? Yes
about our dealership

University Mazda is proud to be a New Mexico Mazda dealer. Located in Albuquerque, NM we provide Mazda vehicles, award winning service, and certified Mazda parts to all surrounding cities including Albuquerque, Rio Rancho, Santa Fe, and Los Lunas. Uptown Albuquerque , Downtown Albuquerque . Our dealership carries an extensive line of new, used, and certified Mazda cars and SUVs. Stop in today to view our large inventory or to have maintenance done on your Mazda vehicle.

5150 Ellison NE

Albuquerque New Mexico 87109

505-761-1900

Thank you!

Bob Cockerham

General Manager

personal cell 505-991-1891

bob@abqvwmazda.com

Please let me know if I may be of help!!

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Amenities
Instant Financing
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area