Today closed*
*At this time store hours may vary.
Sunday
closed
Monday
8:00 AM - 7:15 PM
Tuesday
8:00 AM - 7:15 PM
Wednesday
8:00 AM - 7:15 PM
Thursday
8:00 AM - 7:15 PM
Friday
8:00 AM - 7:15 PM
Saturday
8:00 AM - 6:00 PM

Customer Reviews of University Mazda

4.9
Overall Rating
4.87 out of 5 stars(38)
Recommend: Yes (37) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Best sales experience

by Robert and Keri on 11/10/2021

We have purchased 8 cars from University. As always a great experience. We have always worked with Jeff and he took excellent care of us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
73 Reviews
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5 out of 5 starssales Rating

Best sales experience

by Robert and Keri on 11/10/2021

We have purchased 8 cars from University. As always a great experience. We have always worked with Jeff and he took excellent care of us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Perfect

by Megan Gavahan on 10/28/2021

I like them. They do good work and never try to upsell me. I alway go to have my car worked on with trepidation but these guys always give a happy experience.

  • Recommend this dealer? Yes
1 out of 5 starssales Rating

Car already broken

by Jesse Chavez on 10/16/2021

I was told that my, “new to me,” 2018 Tiguan was a certified preowned VW. I drove my vehicle home and parked it in my driveway. The very next day, I went to start my car and fault code immobilized it and made my vehicle a yard ornament. I’m extremely disappointed in the fact that the CPO stamp of approval was not genuine or trustworthy.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Great customer service

by Friendly staff on 09/15/2021

Friendly workers, very nice staff and helpful.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Bought new CX30

by Rick P on 07/04/2021

Michael and Crystal made the whole experience easy and stress free. James, the manager, gave me the deal I was looking for and the whole process was completed quickly and efficiently even though they were quite busy while I was there to purchase my vehicle. I will definitely return next time I am looking to purchase another vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Honesty and no pressure!

by V West on 06/25/2021

I was truly dreading car shopping when I needed a new vehicle. I stopped in just by chance since I was in the area, and it was the best experience I have ever had. My salesman Jeremy was so patient and friendly and was really there to help with what I needed. Never once was there pressure or intimidation. I felt I got a fair deal with honesty which these days is almost impossible to come by.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Super experience

by A pleasant experience on 06/17/2021

I just bought a 2021 Mazda CX-5 from University Mazda. This purchasing experience has been the most relaxed and pleasant experience I can remember. It was a real pleasure working with Michael who had all the answers, or knew where to find them and the rest of the staff was very professional as well.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great service

by Connie on 06/15/2021

The customer service was great and friendly staff. I like the video link and text messages sent to my phone. I went for AC service but also received recommendations for other services my vehicle was lacking. I appreciated the recommendations, although at the time I had to decline, I understand what my vehicle needs in the future.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Professional sales experience

by Gatorgirl on 06/13/2021

I was fortunate enough to be introduced to Crystal for my sales person. She was professional, knowledgeable about the vehicles, and put up with me putting the vehicle through its paces on the test drive. Crystal listened to me and addressed my questions and concerns. She is very refreshing as an auto sales person and I hope the industry rewards her for raising the level of professionalism in the sale of autos….

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great buying experience

by Jamie Vance on 06/11/2021

I just bought a Mazda CX 5. Jeremy Jones made the experience easy. I was treated professionally and respectfully.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Easy Breezy

by Judy Ballew on 06/07/2021

Stacy was a very gracious sales lady and very quick to respond and answer all questions. Mohamed, in finance was also very gracious and helpful.. they both reassured me they are still available if anything unexpected arises. I will recommend University Mazda to anyone looking to purchase a vehicle. Extremely Pleased!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Always an AMAZING dealership to do business with.

by Laraine Baretinicich on 05/27/2021

Professionals at what they do. Sales, Service and Parts have always been very helpful and attentive when needed. Thank you for another awesome experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Great service!

by Con Sunga on 05/22/2021

Accommodating and great service!

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

Best Exprience Ever!

by Jess on 04/19/2021

I want to thank Crystal, Stacy and Mohamed! They all three were so kind, respectful, and great to work with. We had to bring my 6 year old with us and Stacy and Mohamed were great and patient with her as a parent this speaks volumes. Everyone there was so approachable and nice, its hard to find that now a days. We are beyond pleased with our Jeep!!! You guys have a great environment there please don't lose it. Appreciate you all :) - Jessica and Martin

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Amazing experience!

by Austin on 04/07/2021

Was in and out in no time! Great people and a great environment!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great service!

by CGS on 04/02/2021

Staff was great with us and answered all our questions. They treat people with respect and are not aggressive in getting us to purchase. We really appreciated them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Salesman was awesome!

by Kori on 04/01/2021

Jeremy Jones was my salesman and he went above and beyond to help me find the car that I truly wanted. He listened to all of my questions and was very patient with all my indecisiveness. The GM of the dealership was also wonderful and worked out the best possible deal for me and got me into a beautiful 2021 Jetta SEL. I could not be happier with my experience at this dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Quick, Easy, Reliable Sales Experience

by Brian Costanzo on 03/25/2021

Jac'Quon and the University Volkswagen sales team were great. A no hassle, low stress experience that was quick and straightforward. They gave us what we needed on our trade and worked a deal that left us right where we needed to be with our monthly payment. I would highly recommend giving this team the opportunity to sell you your next car or SUV.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Wife’s little red sports car

by Hugh Lowrie on 03/04/2021

Scheduled online, in and out quickly and efficiently!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service department University Mazda

by CLM on 02/05/2021

University Mazda in Albuquerque NM has the best service department in the state. I was taken care of by Adam Hoopman Sr and Adam Hoopman Jr, best service I have ever received. I have purchased my last 4 vehicles from this company and have never had a bad experience from any of tgeir employees. Great job University Mazda. Thanks Adam Sr and Jr!!

  • Recommend this dealer? Yes
5 out of 5 starssales Rating

No pressure assistance and great help

by Tabby on 01/29/2021

The sales associate was nothing but helpful. No high pressure to buy extra packages with the car. The dealer prepped our used car as if it’s brand new. New tires, super clean, and full gas tank. We are very happy with the service level.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
about our dealership

University Mazda is proud to be a New Mexico Mazda dealer. Located in Albuquerque, NM we provide Mazda vehicles, award winning service, and certified Mazda parts to all surrounding cities including Albuquerque, Rio Rancho, Santa Fe, and Los Lunas. Uptown Albuquerque , Downtown Albuquerque . Our dealership carries an extensive line of new, used, and certified Mazda cars and SUVs. Stop in today to view our large inventory or to have maintenance done on your Mazda vehicle.

5150 Ellison NE

Albuquerque New Mexico 87109

505-761-1900

Thank you!

Bob Cockerham

General Manager

personal cell 505-991-1891

bob@abqvwmazda.com

Please let me know if I may be of help!!

Amenities
Instant Financing
Complimentary Coffee
Cable Television
Express Service
Customer Lounge Area