Desert Sun Toyota
Customer Reviews of Desert Sun Toyota
Car Buying Done Right
byon 10/19/2020
Over my lifetime of 50 years I have bought many cars from many different dealerships. One of the best experiences I have to date was my recent decision to purchase a 2021 Toyota Rav 4 AWD from Desert Sun Toyota right here in Alamogordo. I was treated with respect and dignity from the time I arrived on the lot, unannounced I might add, and I was greeted by Cristian Perez, immediately I could tell this gentleman was well versed in the Toyota Brand and more importantly, he cared about helping me fight the right vehicle for me and my family. Being a Military Veteran, I knew what my needs were, I knew my budget, and I knew what I did not want to happen, and after talking with Cristian we began our search. Ultimately, we landed exactly where I hoped we would and had an agreeable deal within a reasonable amount of time. I met so many great staff members at Desert Sun Toyota and everyone of them made me feel valued and like family. Brandon was very instrumental in helping us chart a path forward during my deal and he was patient, kind, and he really understood my concerns as a consumer and a potential new Toyota Convert. I mean everyone from Billy, to the Finance Office, and even the service department clerk and detail guy who prepped my car for delivery were all amazing. Never once, did I feel pressured or swayed and I was never made to feel devalued, instead I was made to feel like the boss and all of these amazing knowledgeable folks were working to help me find the right vehicle and terms to fit my families needs and our budget. I could not be happier with my purchase and I am no doubt now a Toyota Owner for Life. If you are considering a new or used vehicle please do not hesitate to reach out to friendly, knowledgeable staff at Desert Sun Toyota, trust me, they will do everything they can to help you without judgement and you will be treated like family. Times are hard for all of us right now and can be difficult, but, if you have transportation needs, you can't find a better group of folks to help guide you in the right direction. Be sure and tell Cristian, Brandon, Steve, and Billy that Lester Reynolds sent you and you too will understand what buying buying a car should truly be like. It should be enjoyable and with these folks, It is fun!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Car Buying Done Right
byon 10/19/2020
Over my lifetime of 50 years I have bought many cars from many different dealerships. One of the best experiences I have to date was my recent decision to purchase a 2021 Toyota Rav 4 AWD from Desert Sun Toyota right here in Alamogordo. I was treated with respect and dignity from the time I arrived on the lot, unannounced I might add, and I was greeted by Cristian Perez, immediately I could tell this gentleman was well versed in the Toyota Brand and more importantly, he cared about helping me fight the right vehicle for me and my family. Being a Military Veteran, I knew what my needs were, I knew my budget, and I knew what I did not want to happen, and after talking with Cristian we began our search. Ultimately, we landed exactly where I hoped we would and had an agreeable deal within a reasonable amount of time. I met so many great staff members at Desert Sun Toyota and everyone of them made me feel valued and like family. Brandon was very instrumental in helping us chart a path forward during my deal and he was patient, kind, and he really understood my concerns as a consumer and a potential new Toyota Convert. I mean everyone from Billy, to the Finance Office, and even the service department clerk and detail guy who prepped my car for delivery were all amazing. Never once, did I feel pressured or swayed and I was never made to feel devalued, instead I was made to feel like the boss and all of these amazing knowledgeable folks were working to help me find the right vehicle and terms to fit my families needs and our budget. I could not be happier with my purchase and I am no doubt now a Toyota Owner for Life. If you are considering a new or used vehicle please do not hesitate to reach out to friendly, knowledgeable staff at Desert Sun Toyota, trust me, they will do everything they can to help you without judgement and you will be treated like family. Times are hard for all of us right now and can be difficult, but, if you have transportation needs, you can't find a better group of folks to help guide you in the right direction. Be sure and tell Cristian, Brandon, Steve, and Billy that Lester Reynolds sent you and you too will understand what buying buying a car should truly be like. It should be enjoyable and with these folks, It is fun!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
A thoroughly pleasant experience.
byon 10/16/2020
I purchased a new Chevy Spark at Desert Sun last Saturday and could not be more pleased with the way the entire transaction was handled. Eddie, my sales consultant, was fully versed in everything having to do with the car and provided me with all of the information I needed. The finance officer, Tessie, set up my loan at a lower rate that was being offered as part of a weekend sale. Then Eric, the CTE specialist, walked me through all of the Spark's electronic features and helped to set up my OnStar trial. And even though it was a busy day at the dealership, at no point during the process did I ever feel that I was being rushed or that the person I was dealing with needed to move things along. I appreciated that very much.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 10/15/2020
I had a great experience at desert sun motors. It was a very chill environment I never felt pressured to make any decisions or that I couldn't walk away at anytime.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Service
byon 10/11/2020
Great service and a very professional sales team. My sales rep Angelina went above and beyond to make sure I got the deal I was looking for!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great people
byon 10/05/2020
The General manager, Nick Flodin took care of me and was very patient when I was dealing with my bank. He answered all my questions and was very courteous. Would definitely recommend this dealership to other members. Additionally, Jane Gonzalez also took great care of me and my wife that day. She sold us two vehicles that day and it was a pleasant experience. She was very patient with us and our young child. I appreciate all that she did for us
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service & wonderful sales people
byon 09/10/2020
I had been looking for my dream car for over a 1 1/2. So saw one there I liked. Korey the salesman was very nice took time to answer my questions. Long story short the next morning I went back to by the car all the staff there was so helpful in making my dream come true. Thank you so much!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Jeep Compass
byon 09/08/2020
My wife and I were looking to buy a 4-wheel drive vehicle. We went to Desert Sun Alamo Honda to look at several Jeeps and Honda’s. Cameron Gerlach spent hours with us finding out what our needs were in a new vehicle. We found a Jeep Compass Trail hawk that fit our needs perfectly. Cameron was excellent not only during the search but also through the entire purchasing process. He even checked in several days later to give us more information and see if we had any issues or questions. Thank You Desert Sun and especially Cameron for helping us find our perfect vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Perfect Vehicle
byon 09/07/2020
Thank you Cameron for being so thorough. Thank you financing department for making the deal a pleasant experience. The car fits all my road need. Love the technology and more.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great job
byon 08/10/2020
This is in regards to my recent purchase of a new Jeep Compass. Cameron was my salesman, fantastic job Brother. Called later that week to see if the Jeep was still everything I wanted. Love the new Jeep and it fits my needs perfectly. Nick did a great job with the finance papers.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Purchase new CR-V
byon 07/15/2020
Every one that worked with me in my purchase at Alamogordo Honda was very helpful and friendly made my purchase fast and easy got me a very good deal I thank you all so much ! Thanks to Jim , Cameron , John and Nick for working with me on a great deal !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Thank you
byon 07/01/2020
Cristian Perez was an outstanding salesperson! He was patient and answered all of my questions and took the fear out of buying. He was thorough and organized and I appreciated the fact that he was honest and transparent during the entire process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Experience
byon 06/28/2020
I had worked with three sales people in the Desert Sun dealership Bill Cates, Jane Gonzalez and John Irick. All three of them are very professional and courteous. Each one them always made sure that I was being taken care of and that I was in good hands, showing great team work in caring for a customer. I would recommend any one of them to my friends and family for purchasing a vehicle. John Irick was sales person that I worked with when I finally made my vehicle selection. He was very dedicated to ensuring that all my needs was being met. I can’t say this enough that all Desert Sun personnel that was involved in the purchase of my new Jeep Renegade was awesome and outstanding in their fields.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 06/23/2020
Korey was very knowledgeable and especially patient with us. LOL We are a hard sell but he and Manager worked out a deal we could live with and without pressuring us. Korey helped us find the right truck for our needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Vehicle purchase
byon 06/06/2020
Had a great experience here, very friendly staff, drove from El Paso and did not regret it. Helped me pick up a a dream car of mine and will always remember my experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Car Purchase
byon 05/26/2020
I was in need of a new vehicle fast! These guys got me a wonderful deal on a used vehicle that I wouldn’t have gotten anywhere else! They have done an amazing job and I am super excited about my new car! I highly recommend them if you’re in need!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great guys
byon 05/03/2020
I recently bought a new CRV. I hate buying a car because the pressure can be intimidating but Billy, Saul and Korey were absolutely wonderful. I am a nurse and needed a dependable as well as fun car to drive and during Covid19 these men really stepped up to the plate with a smile and no pressure. My kind of car buying. Thanks guys
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Above & Beyond!
byon 03/15/2020
I couldn't find the car I wanted and could afford. After initial negotiations failed. Fernando Vasquez went on the hunt for my car at other dealers. He found it! It was on his lot 2 days later. Although he became ill, he continued to assist me from his bed at home. He turned me over to a coworker, Bruce Cole, who helped conclude the transaction. The two of them worked together seamlessly go get the deal done and insure my satisfaction. Thanks guys for your professionalism and getting me into my second Buick Enclave!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Reno Underwood
byon 03/06/2020
Thank you for going above and beyond to find me the perfect vehicle at a good price. I was so stressed out looking for weeks until I went to desert sun's. I love my Buick encore!! I can't believe I am driving it still.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great dealership to deal with.
byon 02/28/2020
Just made my 3rd purchase with this dealership. And I always use them for service. All around great experience. This was my first purchase with Angelitta Steinhoff, because my last salesman retired. She made this a nice experience. I highly recommend this dealership.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service
byon 02/23/2020
This was my second Toyota purchase from Desert Sun and Sales Person Angelitta Steinhoff. Angie is the best! She is knowledgeable, efficient and represents Desert Sun very well. You could not find a better purchase experience.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best service I have had
byon 02/19/2020
Angelitta is the best salesperson I have ever had dealings with. She is very customer oriented and extremely knowledgeable. I would refer all family and friends to her
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
