Ramsey Nissan

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Customer Reviews of Ramsey Nissan

4.0
Overall Rating
(8)
Recommend: Yes (6) No (2)
Write a review: Sales | Service
sales Rating

Auto Purchase

by Miriam213 on 03/23/2018

Very satisfied with the service. My sales person was Lindsey DeSilvio. She was very knowledgeable, friendly, answered all my questions, got us the best deal possible. I've made 3 Nissan purchases over the last 4 years and continue to be very happy with their service, their pricing and their eagerness to please the customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
24 Reviews
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sales Rating

Auto Purchase

by Miriam213 on 03/23/2018

Very satisfied with the service. My sales person was Lindsey DeSilvio. She was very knowledgeable, friendly, answered all my questions, got us the best deal possible. I've made 3 Nissan purchases over the last 4 years and continue to be very happy with their service, their pricing and their eagerness to please the customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Always a great experience

by Keisenberg on 03/20/2018

We love using Nissan Ramsey! We have leased 4 cars from here and keep coming back because the service is great. Our most recent experience was with Kayla. She is very knowledgeable and really listened to what we were looking for. She got us to the place we wanted to be with the best car for our needs. We were extremely undecided, but are extremely happy with the outcome. We had some issues afterward and they were also fixed immediately. I highly recommend Nissan Ramsey and ask for Kayla, she's honest and will get you what you want.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Unprofessional Mae

by ARiz113 on 08/31/2017

Worked with Mae on a used Nissan Rogue. The first car we agreed on was sold from under us. Then she tried to sell us another car with double the miles for the same price without us seeing it. So we agreed to take delivery of the car regardless, and asked to be contacted by the finance manager for the terms and payments, which was never done. The following day when we came in we were disgusted with the way Mae handled herself in an unprofessional manner. She rushed into taking the plates off our trade in before we spoke with the finance manager. Once we sat with him we were surprised there were surprise "dealer prep charges" in excess of $400, and the promised interest rate apparently didn't exist although we were tier one credit. At this point we decided not to go through with the deal. This is when Mae became very confrontational, rude, nasty, and aggressive. She then barely screwed on the license plate on our trade in with one screw and threw the screws in the car. She then came running out as we were leaving and screamed at me while showing me how she circled that we didn't qualify for the rate. She then gave us the middle finger as me, my wife, and toddler drove off after we didn't buy the car from her since she misinformed us and was rude (left me speechless). Initially we were referred to Murph, who was a true professional and gentleman, however due to Mae's unruly behavior i would never return.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Can't count on them to register your car

by jen on 08/18/2017

I purchased a car on July 24th and it's still not registered. Where I'm from it takes a few hours at the dreaded DMV but you can get it done in a day. At this point my temporary registration has long expired and I'm left stranded. I've spoken to 2 different people at Ramsey Nissan and they are saying that nothing can be done. They have offered no resolution or assistance what so ever. I'm afraid to say that someone has dropped the ball on their end by not even letting me know my registration was expiring and not submitting my documents to DMV until 3 days AFTER my temporary registration was expired and now I'm stranded. I've called my local DMV and they didn't receive my paperwork until Aug. 16th, I've offered to take time off of work and go to DMV to get this taken care of myself but was told for whatever reason I wasn't allowed to do that. My call yesterday to them for an update was that it will take another week and a half because they submitted everything online instead of having someone go directly to DMV and getting this done.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome Salesman

by Antonio_C on 07/15/2017

Purchased my third vehicle from Ramsey Nissan. Karan Kamara was my salesman. He was honest, friendly, was willing to work with me and got me the best deal possible. He made my car buying experience go smoothly, He was an awesome sales person. I will definitely be doing business with him again and would recommend him to all my friends and family.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Fast and Friendly

by AtomicCar on 06/03/2017

Quickest and easiest car purchase I ever made. Make sure you get Ian Kaufman as a Salesperson. I had no intention of making a deal that day, but Ian was so knowledgable and low pressure, I said what the hell, no need to shop any further. Also enjoyed Finance experience with Chingis Mindin. Straight forward, no BS, and very pleasant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Professional, kind and honest

by Nycrock on 02/28/2017

The service department at Ramsey Nissan has been the best Dealer Service Dept I have ever encountered. They listen to issues and evaluate honestly and professionally. I've never had a better experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Nothing but Joy!

by libraacediva on 02/04/2017

Coming to this dealership I really didnt know what to expect. I had a lease from Hyundai of Long Island City in Queens, NY stay away from them!!! I had negativity equity in my 2017 Hyundai Elantra payments at 438 with 2000 down etc. I never even wanted my elantra but i was pushed into the deal and i learned my lesson. I felt so defeated like i would never get my dream car of an suv. On my last string of hope i walked into Ramsey Nissan and sat down with Deshawn. This was the most amazing car experience i ever had. He was very honest, down to earth, helpful, friendly, and sincere. He did everything he could to get me in my suv and was never pushy towards me. He was very easy to talk to and very personable. In the end i walked out with my 2017 Nissan Rogue SV AWD....Star Wars Limited Edition(only 5000 made and i have one!) I was so overwhelmed with joy. He made the most complicated situation a breeze for me and i am so thankful for the experience i had. I strongly recommend Deshawn and Ramsey Nissan. Thank you all so much and also Mr.Mindin the finance manager for all his help. 5 star service hands down!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Service

by Nissan_Rogue_1 on 02/29/2016

We just purchased a 2016 Rogue from Chris Speich at Ramsey Nissan, and had a great experience. Chris went above and beyond to make sure that we got exactly what we wanted. He arranged for a loaner car while we were waiting for our car to be delivered. Chris and his sales manager, Rich, were extremely helpful and accommodating. I would highly recommend Ramsey Nissan - the service was excellent, and we absolutely love the car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Alex Meza

by MoiraK92 on 10/08/2015

Alex was engaging and extremely personable. He came through with all the requests i had, explained the process, numbers (ie: purchasing overall cost, leasing overall cost, monthly payments for each options, insurance fees, tax fees, registration fees, ect.) all clearly defined for me to make an informed decision. Alex took the time to show me all the options both on the lot and on the computer. He went above and beyond to find the exact car and color I wanted as quickly as possible. I can also thank him for appraising my turn in at a reasonable price. Alex was truly a pleasure, I thank him for his attentiveness and look forward to working with him in the future. Alex is who to see at Ramsey Nissan

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jose Diaz from Ramsey Nissan is not a typical car salesman

by JanineCoetese on 06/03/2015

We bought a 2015 Nissan Rogue from Jose Diaz from Ramsey Nissan in March. After dealing with 2 other dealerships that gave us the run around, it was refreshing to go into Ramsey Nissan and deal with an honest salesman. We had such a great experience, we went back 6/1 and bought another car from Jose. No games, no bs... Highly recommend !!! We will definitely be back!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

The Best Experience

by DarleneP123 on 04/05/2015

This is my second Rogue that I got from Ramsey Nissan. The reason I went back is because of the great experience I've had with Brian Muller who is one of the finest people in Sales. You are treated with respect, and a personable approach which immediately makes you feel welcomed. Brian is very knowledgeable, and hard working to ensure your satisfaction, making the overall experience very enjoyable. The dealership itself it first rate, and everyone there works together making sure that the customer is always taken care of. I love..love...love my new 2015 Rogue! What style...performance..and value..great car!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Dealership and Great Prices

by reyou on 09/06/2014

I am totally satisfied with this dealer, they definitely match with edmuds.com prices and helps you all the way of the process. They event follow up with you after you get your car to ensure your satisfaction. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Ramsey Nissan ruined my dayday

by got_nissaned on 03/14/2014

Came on Wednesday to fix a small part, was told that the part needs to be ordered. On Friday got service appointment email to come at 7:30am followed by a reminder email. When I showed up my name was on the whiteboard. When I approached Tony, the service person, he asked why I came and did not wait for his call, the part did not arrive yet. He made me look stupid instead of apologizing for messing up. Bye-bye Ramsey Nissan, no more business for you.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great Car,Bad Management

by kimg3 on 01/04/2014

I have given this rating to Ramsey Nissan due to the circumstances and the inconvience that I was caused by breaking down just a couple days after I bought the vehicle. They informed me that I could not take the vehicle home the day of purchase because they had to "inspect" and "service" my vehicle before pick up. Which I completely understood, but just a couple days after, I broke down merging onto 80, I was told by a different Nissan Dealership that they towed my car to, that the Ramsey Nissan Auto Service Department did NOT make sure the "Turbo Tube" on my vehicle was tightened properly. After calling, they sent Samir, my representative, with a loaner car which I ended up not needing because the other Nissan Dealership took care of my vehicle on the spot. But after the incident, I called to advise them that I was very unhappy that this accured just days after picking up the vehicle, I was put on the phone with several different individuals (which seemed like they were just passing me off) and then I finally spoke with Andrew, who to my knowledge was the Service Manager, he then advised me that he has absolutely no record that this even occured, that I was being "irrational" and that "this occurs all the time." He was very rude to me on the phone and it seemed as though he could care-less that this even occurred or that I could have been in a major car accident. I would be very speciticle about purchasing your next vehicle with them, the service department did not "inspect" anything properly, which might cause a major car accident, and management team doesn't care. They just want the sale. BE CAUTIOUS!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

A FAMILY AFFAIR

by willc3 on 05/22/2013

Again, props goes out to Ramsey Nissan for a job well done. We have purchased three vehicles from this location. Two by me and one by my brother. The people here love what they do and do it great! They treat you like family and give you the best possilble deal, working within your budget. It's been an exciting ride! Thank you Ramsey Nissan!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

WOW This was a Great Customer Service

by VercoClean on 01/28/2013

Verco Cleaning Service Gyorgy vereszki First time in my life to walk in to a dealership and purchased anything, Thank you for your professional treatment, thank you for this great experience and specially thank you to Mr. Jim for the great help, and his support. I will be back

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Second Altima from Ramsey Nissan

by BJ2013 on 11/27/2012

Three years ago I purchased a new 2009 Altima 2.5SL sedan at Ramsey Nissan. Both the purchase and dealer service proved to be satisfying, as did owning and driving my Altima. The facility is also a very comfortable one from the Wi-Fi zone, product literature and large-screen TV to the coffee and milk! As my 2009 approached 50,000 miles, I learned of the style change, new technologies and 38 mpg Highway rating of the 2013. Ramsey's trade-up offer was the more competitive and they were able to locate the exact color and specs that I wanted despite a local (N.E. USA) disruption in available inventory caused by the one-two punch of Hurricane Andrew and a record Nor'Eastern storm. I am a resident of New York State; they efficiently prepared and executed all of the paperwork for the NYS sales tax, registration and license plate transfer. I heartily recommend the Ramsey Nissan dealership to anyone interested in a new or certified used Nissan vehicle. They will give you an honest and competitive deal -- with no surprises. B. Yarkon Spring Valley, NY

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No pressure sales

by RWayne on 11/26/2012

Our second car from Ramsey Nissan and we will keep going back. The sales dept is a "no pressure" zone which had us by *hello*. Our Sales Rep Brian M. was a pleasure to work with. You know you have made the right choice when they care about how you feel. Thank you Ramsey Nissan! J&R Wayne

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great sales experience

by 7mat0 on 11/09/2012

An overall great experience. Was given more options than I requested. Sales and management were superb. Couldn't be happier with both vehicles. Exceeded all of my expectations

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Better than Expected

by marco_pa on 09/09/2012

All in all, the experience with this dealer was better than I expected. Excellent follow-up from an internet inquiry, then very good service for my sales rep, Dwayne Jones. No pressure. I was able to negotiate a price LOWER than the internet promotion and also extra years and miles onto the standard Maintainence plan. The final closing was equally pressure free. Salesman and Service techs spent an enormous amount of time with me reviewing every feature of the care and feeding, and answered my questions about routine maintanence, best practices for breaking in the new engine, etc. And I love the truck! Prior to Ramsey, I had shopped another Nissan dealer, Toyota, GMC, Ford. But these guys really won me over.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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