Route 23 Kia

Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Route 23 Kia

4.7
Overall Rating
(41)
Recommend: Yes (38) No (3)
Write a review: Sales | Service
sales Rating

Excellent customer service

byDr_KiaForteon 07/31/2018

Al was my sales associate and couldn’t have asked for better. Professional, friendly; they worked out a great deal for me. Highly recommend here if you are in the market for a new car lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

42 Reviews
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sales Rating

Excellent customer service

byDr_KiaForteon 07/31/2018

Al was my sales associate and couldn’t have asked for better. Professional, friendly; they worked out a great deal for me. Highly recommend here if you are in the market for a new car lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Exelent

byNoufou88on 07/18/2018

Came to route 23 Kia didn't have best of credit Miguel helped me out put me into a brand new car for a very low payment with 0 down couldn't ask for more thanks also to Ashley for being so wonderful over the phone making me comfortable with the process best ever

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Customer Service!

bybinyadotorgon 06/16/2018

My second time getting a car from Rt 23 Kia. Chris N. helped me today, and he was very friendly & helpful! A+ customer service, highly recommend!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

byBlinggirl119on 06/05/2018

Steve Resavy was very accommodating. He knew exactly what we wanted and Delivered! This is our 3rd Kia and I love this car. Definitely will be back.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Steve Resavy- Very Helpful!

byElainanicoleon 06/04/2018

Recently leased a car with Route 23 Kia. Their sales people were extremely helpful in finding the right car for me. Very easy to get in touch with via email and phone for any injuries, and very knowledgeable about their products. Specially dealt with Steve Resavy in the search for a vehicle, and he was incredibly informative and helpful through the entire process. Would definitely reccomend Route 23 Kia!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byAshleySor12on 05/31/2018

Chris and the entire staff was more than helpful and so accommodating to me being 9 months pregnant. Chris was very knowledgeable and easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Go see Emily!

byNJCarBuyer5on 05/11/2018

Emily Cummings is the major takeaway from our experience. She is the best because she is ethical and nice. So happy to have dealt with her. We got the car we wanted at the price we wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Expierence at route 23 Kia

byAnthony160on 04/27/2018

Al was very personable and worked with us well to accommodate our needs. He is an asset to the company and did an exceptional job, despite feeling under the weather that day.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Buying Experience

byLouise1970on 04/15/2018

I had a great experience with buying my 2017 Hyundai Elantra.The salesperson and the financial person were so nice and friendly and very helpful in getting my new car. Everyone at this dealership were so help and friendly I would recommend to anyone to go to this dealership for a great buying experience and friendly service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

GREAT Experience

byRichard299on 04/11/2018

Competent, Professional, congenial, Knowledgeable Sales & Financial Staff. Chris, Careem & Ed are the finest Car Folks I have ever dealt with ! Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Route 23 Kia Was Awesome

bytdrogicon 03/31/2018

I had a great experience at Route 23 Kia. My salesman Chris was fantastic and went above and beyond to make sure I understood all that my new car had to offer. He made the often stressful experience of buying a car very pleasurable, and I am extremely satisfied with the deal I received. I will definitely return to Route 23 Kia the next time I need a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

We love our new Sorento!!!

byDawne97on 03/18/2018

We came in on a Monday evening and needed a new car by Friday. We test drove two models and came back on Tuesday with our decision. We left a deposit on the vehicle we chose and filled out our financing paperwork and asked to pick up the car on Friday night. Ordinarily, that wouldnt be hard to accomplish except we were expecting a noreaster on Wednesday. We got hit with 22 inches of snow. Amazingly Miguel had our vehicle ready and waiting for us on Friday.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Route 23 KIA

byChristoph2oon 03/06/2018

Everyone was very helpful and friendly, and went above and beyond to fulfill my auto needs, Thank You very much for making me a happy customer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Would recommend

byTinamaron 02/26/2018

Great and painless experience getting my Kia Sportage. We called up asking them to beat our broker’s price and they did. We came in, signed the papers, and drove out of there in less than an hour. Great customer service and very accommodating.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Purchase and trade-in

byRobertNon 02/26/2018

Had a very good experience both in the purchase and trade-in this past weekend. After doing research online Route 23 Kia gave me a very good price and trade-in value. Both the salespeople and support staff were helpful without any “sales” pressure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great service!

byMortonswavyon 02/25/2018

Miguel helped me out tremendously when buying my first car. I couldn’t be happier with the level of professionalism he exhibited. Thanks Route23 Kia! I would highly recommend anyone to go there!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Great Buying Experience

byRingwoodMikeon 02/25/2018

Our salesman Doug was great. Good price and a loaner car while we waited for our car to come in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buy a use car

byLizzy1978on 02/23/2018

I came today to get a use car today Miguel help me he was a great sale person he help me with everything I would tell my friends to go there if they need a new car great service

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Buyer Beware!

byAPFSDSaboton 02/14/2018

I have owned or leased 5 different Kia vehicles for my family over the past 6 years. My Sorento was nearing lease end and we were over miles so I pulled up a list of USAA “certified” dealers and decided to visit Route 23 Kia. We worked a pretty straightforward deal, which I've done with other dealers in the past. I was turning in the lease early so they put the payments and overage mileage into my new lease and I drove off with the new vehicle and they took the turn in. (They said they would assume payments but in looking at the “deal” it was clear to me that they just put them all in the new lease, but no matter). So overall the experience wasn’t unusual, although the sales manager asked me that if I rated my experience positively online he’d give me a free tank of gas, which I found rather skeevy. Anyway, two months later I get a bill for $4000 from Kia Motor Finance for the lease vehicle I traded in to Route 23 Kia. I called the dealer and initially they tried to say I was responsible and that my contract showed I would have to pay for the lease payments I had left plus the mileage. Of course the deal I made with the salesman included folding in both of those turn-in costs into the new lease, which again is what is commonly done. After stating that they took the vehicle from me the day of the deal and I had no intention of paying a dime, the sales manager said he would take care of it. Another two months go by, and behold, a collection notice from Kia! I called the finance company and it turns out the dealer paid for the lease payments from my old turn-in (again, I actually am paying for them in my new lease) but not the excess mileage, which totaled more than a $1,000. Livid that I would get a collection notice 4 months after driving a new vehicle off the lot for what I thought was free and clear, I called the dealer again and got the run around. Clearly, the sales manager did not want to hear from me and seemingly was always in a meeting when I called. Time went by and I called Kia’s customer relations department and they were very helpful and understanding. Eventually, after a few weeks I got a check from Kia to pay the outstanding balance and I was off the hook and my credit was unaffected. But if I did not persist, I’m certain the dealer would’ve been perfectly happy for me to have picked up their bill. Anyway, I will never “deal” with this “dealer” again.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Satisfied owner of Kia now

byBigtunnyon 02/11/2018

I was able to trade-in my old vehicle and buy a new one both for very good value. Everyone from the sales representative to the manager were friendly and helpful. I would definitely recommend my friends to come here if they want to buy a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

1 Comments

sales Rating

Trade-in and bought a new car

byLovekia2on 02/05/2018

Great experience! Salesman was great! They worked with us so we got a new car with the great price! Thank you! This is our 10th Kia! Love KIA!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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