Ramsey INFINITI

Today 9:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Ramsey INFINITI

5.0
Overall Rating
(2)
Recommend: Yes (2) No (0)
Write a review: Sales | Service
sales Rating

Buying a car

byBatman3630on 01/23/2017

Sales person made me feEl like I was in control and I was comfortable with him. I got what I wanted in the car and was very happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
27 Reviews
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sales Rating

Buying a car

byBatman3630on 01/23/2017

Sales person made me feEl like I was in control and I was comfortable with him. I got what I wanted in the car and was very happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing experience

byDaturneron 01/23/2017

Ramsey infiniti was a great experience. Michael was my salesman and he was excellent. Very knowledgeable and answered all my questions. I highly recommend Ramsey Infiniti and Michael as your next salesman.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Greatest car purchasing experience

byJuan505022on 12/06/2015

I would like to start off by saying that as soon as I walked into RamseyInfiniti I thought to myself this could be it. The organization and professionalism conducted by this staff was impeccable. I was greeted immediately by a nice lady at the entrance who looked my name up in the system and locked me in.Jose who was the rep that took care of me made this the best car purchasing experience. It was hassle free,stress free and easy. Jose made this transaction smooth by exercising outstanding customer service and listening to our requests.Enrique who was the financial manager working with Jose was also a pleasure to work with. Jose and Enrique are great indispensable assets to your company. I did not once feel like I was being hustled or taken advantage of , they both explained everything thoroughly and answered all our questions.I will refer anyone interested in a infiniti to this dealership. I would also tell them to ask for Jose or Enrique. Thanks RamseyInfiniti for having an eye for talent and thank these workers for putting smiles into your customers faces. They deserve the recognition.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Painless experience

byjdamkpon 12/23/2014

Everyone is friendly and the service team gets you in and out quickly. Nice waiting area with snacks and drinks. Great service and great cars = great experience.

  • Recommend this dealer? Yes
sales Rating

Superior Customer Service!

byDrillhallon 12/20/2014

Shopped around at other dealers and chose Ramsey Infiniti because "Personalized Customer Service, willingness to work within my budget and hassle free environment" ask for Danny Granada! He is bar none!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

EXCEEDING EXPECTATIONS

byTucker2543on 08/04/2014

Unbelievable the way I was treated by everyone, but specifically Anthony the Sales Manager, Casey my Sales Rep and Dave the Finance Manager. Every time I called even the receptionist was polite and I was able to speak to whoever I asked for without having to leave a message and hope for a call back. They all did what they said they were going to do with no games whatsoever. Actually, they threw in extras I didn't even ask for or expect. Above and beyond. I have been in the car business from the corporate side for a long time and really have never experienced anything like this. I can usually tell when they are faking it and even if they were, I got a good impression. Perception is everything in this business. They gave me the best price from the start, which no other dealer could beat. Not only that, but they really gave me an overall sense that they liked what they were doing which is not the norm at a car dealer. The culture there is a good one and obviously contagious throughout. Thanks!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Sales Experience

byinfinowneron 08/04/2014

We picked up our new Infinity G37x last week - it's a beautiful car, great handling, loaded. Ramsey Infiniti was great to deal with from the minute we walked in. Our sales representative was Ralph K. - a very likeable guy who knows his stuff and is eager to please his customers. This was our best car buying/leasing experience so far. We highly recommend Ramsey Infiniti. Paul & Laura M.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good experience

byanthowilon 07/25/2014

First time dealing with Ramsey Infiniti but was a good overall experience. Great product so to me it's an easy sell. Everyone I encountered was very friendly as well as helpful. I look for to dealing with this group again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great service

byjdamkpon 04/30/2014

Ralph K gets things done. Came in for a test drive on Saturday, picked the car up on Monday night. I knew the price and only had a little haggling to do. Everyone there is very attentive and got me in and out efficiently when picking up the car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Try somewhere else first

byaglaron 03/21/2014

I visited the dealership after talking to an internet sales rep. When I got there with my family the internet sales rep was taken out of the equation and a new sales rep was assigned to me. James. The negotiation process was not that bad, more or less what I expected. The final price agreed was better than other dealerships I had talked to. My pain started in the delivery process. I was asked to sign a bunch of paperwork included the sign off on the delivery process (which is really supposed to be signed off after the actual delivery). -No owners manual was provided -I wasn't clearly explained the functions of the vehicle and the sales rep assumed I was tech savvy enough to figure it out myself (which I probably am, but that's not the point). The following week I got a voice mail saying that the license plates were ready to be picked up. Four days later and after a 40 min drive to the dealership, I was told that there was an issue with the VIN number and the license plates were not ready. So they just made me waste my time instead of calling ahead saying there was a delay or asking me to look for the VIN number in the vehicle and confirm with them before driving to the dealership. Of course, no apologies for this. The sales rep just said he would contact me the following business day to arrange the mailing of the plates or sending someone over to my home. After a week waiting for the call I finally called back the dealership and the person who took my call said that the plates were there but she was not instructed at all to ship them yet, but she agreed to send them immediately. All these may not sound as such a big deal, but I have dealt with luxury brands sales rep before which service and attention to detail were way way better than here. I would expect super service from a dealership that represents a luxury brand like Infiniti. I hope you have a better experience. If you care only about price, you will get a good price here, but don't expect great service.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

No big pressure tactics here

by3kids3on 01/21/2014

From the moment we walked in it was a great experience. Allowed to freely look at the cars without being attacked by a sales person. They made us feel it was ok to look at the cars. Not once did I receive calls emails etc about are you coming back? Can I sell you a car etc. ? I looked at many brands of cars and settled on the QX60. Great experience. Fair dealings.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great Experience at Ramsey Infiniti

bytomfarquharon 01/08/2014

I have given this great review because it is well deserved. Sales Person Anthony O. has made me realize, for the first time in over 20 years of car buying, that buying a new car can be an enjoyable experience. Love the Q50, love the deal i got, love the level of service I was provided. DO YOURSELF A FAVOR, if you are considering buying or leasing a new car, go to Ramsey Infiniti first. Call ahead and set an appt with Anthony O. You will quickly see how a real sales professional looks, acts, and treats his clients. I will go back to Ramsey Infiniti again, and will refer Anthony to any friends who are considering a car purchase. Tom Farquhar

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Good Experience

bycarshopper111on 12/27/2013

Had a really good experience at Ramsey Infiniti. Ralph Patrick K. was the sales person we worked with. He was clear and open, providing all the options available for the Q50, the car I was interested in purchasing. I am not one to just accept a first price. I tend to research both the cars and the dealers I am interested in to ensure that I am getting a fair price. Ralph Patrick and Ramsey Infiniti were professional. I had a G37 and was able to turn the car in early and get a new lease for the Q50, which I love! It is a big upgrade in feel and features compared to my G, and only about $30 more a month. It was a great choice for me. I made a plan to pick up my car. Having only worked with Ramsey Infiniti on the phone, I was a little leery, but the pick was easy and seamless. Exactly what we talked about on the phone was the deal I got. I actually got a few extra things such as winter mats that I did not know I was getting. All in all, it was good experience and I would recommend Ramsey Infiniti.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Infiniti Q50

byhubby5on 12/24/2013

I had an excellent experience at Ramsey Infiniti. My salesperson, Matthew M. was very informative and professional in explaining the value of the available options. He made it an enjoyable and stressless experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Sales Experience was great

bytbad1952on 07/28/2013

James was our salesman .... He and everyone else at this dealership was pleasant and friendly...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Incredibly Wonderful

byrachel28on 02/18/2013

My salesman was Mahdi. I have encountered many car salesmen (never a woman, so not being sexist here) and each one was more disgusting than the next. Expecting the same kind of low life treatment, I called Infiniti of Ramsey and essentially warned them that I was coming in for a fair deal. I was immediately led to Mahdi. I have never had such an experience. Honest Fair. I told him what i wanted. I told him what I could afford, and Mahdi worked for hours, always courteous, patient, professional, friendly. If you want a great experience leasing an Infiniti, insist on Mahdi. I am sure he made some money, and I am happy that he did. We finished the deal and we were both happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Exceptional service

byRenna_Edwardson 11/28/2012

Anthony O. was fantastic. He made me feel comfortable and explained the process with ease. He is a top notch sales person who takes making sure the customer leaves satisfied a top priority.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Good deal

bysabesh1on 11/16/2012

Had a great deal when I bought my infiniti. They gave me an excellent price for my old car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

lease G25

byami4on 10/13/2012

I am completely satisfied with my lease options I was given great monthly rate and sales consultant and manager were amazing, I got much better rates than on Venza, you wont beleive it. Completely satisfied

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience at Ramsey Infiniti

byjoe404on 10/10/2012

Had a great time buying my new car from Ramsey, everyone there was very friendly and welcoming. the process did not take to long and was not stressful at all.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

The Best Dealer that you can purchase or lease a car from. Very honest.

byace106on 07/10/2012

This is the 5th Infiniti that I purchased or leased from Ramsey Infiniti. My salesman Tihomir and Khalid are absolutely the best people that you can deal with. They are very honest and friendly and never pressure you into buying or leasing. They give you all the facts and information on the car that you want and leave the decision completely to you. There are other Infiniti dealers closer to where I live, but I choose to go to Ramsey Infiniti to not only buy or lease, but to also get all my servicing done. As I said this is my 5th Infiniti all from Ramsey Infiniti and I never had a problem or complaint with them. They do exactly what they say they will do. In my opinion they are absolutely the Best...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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