Chrysler Jeep Dodge Ram of Paramus

Today 09:00 AM - 09:00 PM
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Monday
09:00 AM - 09:00 PM
Tuesday
09:00 AM - 09:00 PM
Wednesday
09:00 AM - 09:00 PM
Thursday
09:00 AM - 09:00 PM
Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of Chrysler Jeep Dodge Ram of Paramus

4.8
Overall Rating
(82)
Recommend: Yes (80) No (2)
Write a review: Sales | Service
sales Rating

Great Experience!

byJNT1234on 09/06/2017

The process of receiving a price from the dealership and lender on my monthly lease payment was simple and quick. I also liked that my salesman, Matthew Frederickson, was extremely helpful, friendly and respectful of my time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
98 Reviews
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sales Rating

DODGE PARAMUS ARE THE BIGGEST FRAUD EVER

byANDYG777on 02/24/2018

I bought a used CERTIFIED car to CHRYSLER JEEP DODGE PARAMUS (NJ) on Feb 06, 2018 with a down payment of almost 6 thousand dollars The buying process was nasty and the managers are [non-permissible content removed] with a tide specialty (WARREN TALMO, MARK ARCUTI, JAY MURALI, and KAREEM RAPOSO) A week after the engine light goes on, the car started shaking, the brakes didn't work well and a weird sound in the engine, so I took the car to Ramsey Dodge because the car was certified by Dodge, Chrysler, Jeep dealer (where I bought the car) and Ramsey Dodge Service manager told me to better take the car where I bought it because it has too many bad issues, so I took the service manager’s advice and took the car to the Dodge PARAMUS dealer I bought the car and after an hour waiting the Service Manager told me that he told the Sales Manager about all the issues and the Sales Manager (JAY MURALI) took the keys of the SUV so when I went to talk to him and another Finance manager (KAREEM RAPOSO) came to the conversation and he told me that the finance company rejected my loan so he had to take the car and by the way my down payment too, so I told him that they will get a lawsuit for that he laugh on my face and told me that the got good lawyers for that….I had to get a lawyer for them to give my down payment back and I got it from sales manager MARK ARCUTI that throw the check at me, I guess because the poor miserable was behind a counter….STAY AWAY FROM [non-permissible content removed] (CHRYSLER JEEP DODGE PARAMUS)….

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Great Experience!

byJNT1234on 09/06/2017

The process of receiving a price from the dealership and lender on my monthly lease payment was simple and quick. I also liked that my salesman, Matthew Frederickson, was extremely helpful, friendly and respectful of my time.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Chrysler Dodge Jeep of Paramus

byAndrewR23on 09/01/2017

Jay and Ehab made it extremely easy. They answered any and all questions I had! They made my first car buying experience great and got me in the exact car I wanted!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Review

byDMGMMA1_on 08/31/2017

It was a very professional dealership with nice employees and very knowledgeable salesman. they made purchasing a vehicle stress free and enjoyable

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bought my 2017 Jeep Grand Cherokee at Chrysler Jeep Dodge of Paramus

byGenitempoa2on 08/31/2017

It was a completely smooth and painless process. Everyone was knowledgeable and easy to talk to. They were very willing to make a good deal for all parties involved.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Kudos to Chrysler Jeep Dodge of Paramus

byRonwithJeepon 08/29/2017

Sales associate was friendly, knowledgeable and arranged for a mutually acceptable price. The Finance Manager was also informative and very helpful. There was no sense of pressure that I expected.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Ram 1500 Rebel purchase exoerience

byLuis1968on 08/28/2017

Excellent salesman. Everything went smoothly with no hassles. The truck was delivered as promised and right on time. I will definitely return to this deslership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

m8888888

bym8888888on 08/28/2017

Laurence was great to work with. Full of energy, full of knowledge. Light hearted and funny and still professional. We really enjoyed working with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

No nonsense dealership - Sales associate Don is the real deal!!

byPalmieri136on 08/23/2017

Don, the sales associate who assisted me was direct and honest in what he could do for me and came in well below what I was previously quoted from other dealerships. He did not keep me waiting for hours, and did not set unrealistic expectations. I enjoyed the experience at the dealership and appreciate Dons professionalism. Walked in at 2:30pm was out of the door with a deal by 3pm. Came back at 7pm to get the car. Great employee and really cool guy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Go With Route 4 Jeep of Paramus

byEsposito_1957on 08/14/2017

Carlos allowed me to express to him exactly what options I wanted in my Jeep Wrangler without pressuring me. He was helpful in explaining things and helping to process my order efficiently.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great sales support

byRomme114on 08/11/2017

Ralph Rodriguez was great. Friendly, helpful and knowledgable. I new the car I wanted and how much I was willing to pay and Ralph worked with me. I was very satisfied with the Customer service I received.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Perfect customer service

byJaylee123on 08/08/2017

Excellent service from the entire crew. Friendly and easy purchase from start to finish. Don was very helpful and knowledgeable about the products and made my buying experience very easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Jeep GC

byAtaliavon 08/07/2017

If you like someone with humor, Micheal Higgins is your guy. He did a great job showing me around, advising me about it. Helping me choose the right one. Made no rush about it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Wrangler Purchase

bygsqwerdon 08/06/2017

Carlos B. was great to work with. He was a referral from my cousins who all drive Jeeps. After working with Carlos, I know why they referred him. He worked with me and got me into the truck I wanted.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experince

byAlexander426on 07/26/2017

Great customer service, they will make sure you walk away with a car. I couldn't be more satisfied. Finance manager is excellent at what he does & Osiris Polanco the sales man who made sure I walked away with my dream car treated me like a family member.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Dodge Ram 1500

bySusanb526on 07/26/2017

Professional friendly thorough! Made the process very easy! We had a very good experience and thank everyone for being so great!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent people to deal with

byJoseph1938on 07/23/2017

The ease of selecting a vehicle and doing he necessary paperwork. Everything was easy and pretty simple to complete. My second car from this dealer.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Dealership

byjra22182on 07/21/2017

Everyone was very professional and courteous and Ehab A. was very knowledgeable and was great throughout the entire process. I would definitely recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

byTraceyM1on 07/19/2017

I would highly recommend. Everyone very nice. Wonderful experience. Understood what I needed. Helped me through the process. Sales department and Finance departments where great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Chrysler Jeep Dodge of Paramus

by991driveron 07/18/2017

My sales person was knowledgeable, courteous and above all patient with me. She was able to obtain additional discounts from MSRP that I was not aware of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good Experience

bywelkin42on 07/11/2017

Our salesman, Mike Aglialoro was very helpful, he took us right to the car we were interested in and worked with us to provide us the deal we were looking for.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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