Awarded 2017, 2018

Subaru World of Newton

Awarded 2017, 2018
Today 9:00 AM - 9:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Subaru World of Newton

4.8
Overall Rating
(59)
Recommend: Yes (56) No (3)
Write a review: Sales | Service
sales Rating

My visit

byAlessandraon 09/16/2018

They were really helpful and nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

108 Reviews
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service Rating

Excellent

byAndrewon 10/14/2018

Our car was going to take a little bit longer they were painting out gas door so they gave us a rental. We currently have another vehicle not a Subaru and their service is no where near what we get at Subaru. Needless to say we are due for another vehicle in a few years and we’re gonna explore our Subaru options.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

fast, efficient, and clean place

byDominiqueon 10/10/2018

fast and efficient

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

2011 Outback

byRichon 10/09/2018

Comfortable waiting room and professional help

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

What a dealer should be.

byMarkon 10/08/2018

Friendly staff and fair pricing.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Dealership excellence

byRogeron 10/07/2018

Friendly greeting and recognition. Very professional people. Recognized on arrival by name.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

byJonathanon 10/06/2018

very courteous, very professional, very friendly. Really liked the fact that Stephen took the time to explain exactly what was wrong, what the options were and the costs, and helped me pick the alternative that made the most sense. THANKS

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service_18

byRyan_buayabanon 10/04/2018

fast kind, explained thoroughly what they had done to the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service_18

byRyan_buayabanon 10/04/2018

fast kind, explained thoroughly what they had done to the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Subaru Service Mostly Great

byBarbaraon 10/03/2018

-they appear to have isolated and fixed the problem THANK YOU!! -they give you an overestimate of time and cost to fix so that one generally gets done sooner and pays slightly less -they do not call you to the desk, they find the customer -very polite, helped me with grocery bags; replaced my vending machine "lunch" when M and Ms fell over on table -had news on TV; good information on pet care in car and disaster planning, magazines to help make wait less arduous -bathroom clean and proximate for workers and waiting room

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service visit

byJeffreyon 09/29/2018

Greeting. Daniel Richard reassured me he would address all concerns.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mrs Betty Shauger

byBettyon 09/26/2018

They were very attentive and efficient and raining out and drove my car under the over hang because it was raining. They explained everything they did. The counter guy was excellent.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service

byKrisson 09/20/2018

It has been a pleasant experience and the team works hard to make sure that problems are handled in the best way for the customer.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

byMargareton 09/20/2018

Staff was courteous

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Definitely recommend

byLisaon 09/19/2018

Method of service intake, thorough car diagnosis, prompt service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

No problem

byJeffreyon 09/18/2018

Easy to set up appt. services well explained.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Best Dealership Service

byLeoon 09/18/2018

Welcoming feeling as soon as I walked in, Mr. Stephen Foley, the service adviser, was very helpful and very kind in helping out with the issues that my car had. Also appreciated the updates given on what was found and replaced on the car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First Service call on new Crosstrek

byLisaon 09/18/2018

Great personal service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My visit

byAlessandraon 09/16/2018

They were really helpful and nice.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

service Rating

Extremely happy

byJefferyon 09/13/2018

Outstanding!!! Very friendly staff extremely professional!!! First time Subaru owner, best decision I ever made!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First Outback Service Visit

byHildaon 09/13/2018

Courteous, clean, timely and efficient. I also liked having my auto washed. I was also able to use a certificate for the first tire rotation, which was offered by the service attendant. Continue with your friendly, efficient and approachable atmosphere. This is what will keep you as a differentiator in the marketplace. I usually dislike going into car dealerships.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service manager bob foley is veryu nice as is all the sevice personell

byRosalieon 09/13/2018

never haver a problem when cars are worked on very pleasant and nice people to deal with

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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