Pine Belt Chevrolet

Today 8:30 AM - 9:00 PM
Sunday
closed
Monday
8:30 AM - 9:00 PM
Tuesday
8:30 AM - 9:00 PM
Wednesday
8:30 AM - 9:00 PM
Thursday
8:30 AM - 9:00 PM
Friday
8:30 AM - 9:00 PM
Saturday
8:30 AM - 7:00 PM

Customer Reviews of Pine Belt Chevrolet

1.0
Overall Rating
(1)
Recommend: Yes (0) No (1)
Write a review: Sales | Service
29 Reviews
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service Rating

AVOID SERVICE HERE AT ALL COSTS

byfjprez58on 03/16/2018

Worse Dealer Service I've every had. The service manager and techs no nothing about the cars they service and can't trouble shoot issues. Parts changers and nothing else. Rude, arrogant and out right lies is what to expect. Three cars to them failed to repair them. Went another dealer all 3 repaired same day no issues. Our car club site has over 25 bad reviews of Pine Belt service. STAY AWAY!!!!!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

No hassle and listened to what options we wanted in the car and found it fo

byAJensen71on 07/07/2016

Was putting off purchasing a car due to the hassle of the purchase but our salesperson, Todd listened and got it done!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bait and Switch - zero stars not an option

byolder8wisernowon 03/19/2016

I looked online for a dependable, used car with mileage under 60,000. Found an Altima at Pine Belt Chevrolet, only to be told someone had put a deposit, but take it for a test drive. Why? If someone had already made a down payment? Test drove 2 other cars, not happy with first, and second was way more than I wanted to pay. I had asked for documents about the two cars, which salesman never provided. The manager never produced the "list of cars" in our range, either. Got called the next day because the financing for the down payment guy fell through. Went in and test drove the Altima. Ran into the salesman whose "deal fell through" and said nobody had told him that! I felt I was being tricked into coming into the Pine Belt Chevrolet dealership for a car that was not available.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Wonderful salesman

bystvnnikon 11/24/2015

Jayson was very helpful and a very attentive salesman. Even when issues arrised he went out of his way to fix the issue. I left very happy with my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Bad experience with bad people

byrmcnamara999on 09/18/2015

The salesmen are unfriendly and impatient. I would strongly recommend staying away from this dealership as they have no patience for questions, get angry with you and try to intimidate you if you negotiate while trying to sell everything at MSRP. Don't make the mistake I made in going there Stay away! There seem to be a lot of positive reviews, but they are all too perfect. I believe they have fake accounts created to lure people into their business with positive reviews that don't match the reality of the experience.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Great sales staff, great deals.

byamerraedon 06/19/2015

I shopped around before going here, and they beat out every other deal. They made the experience painless and quick, and I got exactly what I wanted for what I wanted to pay. Non pressure sales staff, they let you think about it, without the constant pressure or hovering. I highly recommend going here.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Poor customer service

bystevep9on 05/29/2015

The dealership failed to get me my registration within 30 days and I lost use of my vehicle for three days due the temporary plates were now expired and to their incompetence. When I addressed their sales manager he took a lackadaisical attitude like it was not a big deal, he also tried to blame motor vehicle of which it was an out right lie. The sales manager also said I was one of those people who has a conspiracy theory attitude. I then gave them one more chance by calling the general manager He initially took my call and said he would look in to it he left one phone message that the registration was now in the regular mail not even over nighted. Then he failed to return my next three calls. I would never by another car from them ever again. I hope this will save someone else the grief I had to deal with.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Great service

byerinb2on 05/06/2015

Dan K. was very helpful and worked with me to get the car that was right for me. Made the car buying process less painful!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Pine Belt Chevrolet

bycjburn22on 05/04/2015

Had a great experience shopping for a car at Pine Belt Chevrolet. Friendly staff that really listened to my needs. Not my first time buying a car from there and i will definitely shop there again..

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Exceptional car buying experience!

byMich3ll3on 04/06/2015

I have bought many cars and I have to say the experience at Pine Belt was exceptional. Very professional and courteous, was not forced to buy anything additional. Thank you Mike M. And Angel.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellent experience

byBaw61on 03/29/2015

Excellent experience. Adam made the whole experience prompt, smooth and painless

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great purchase experience!

bykathys5on 03/26/2015

This was our second vehicle purchase at Pine Belt. Our sales rep. Ryan K. was very nice, helpful and extremely knowledgeable. Thank you to all at Pine Belt.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Oil Change/25k Service

bymiller675on 02/16/2015

Service was very good. Explained what was going to be done & gave quote for job. Only problem was I set up an appointment on-line, but when I got there was no record of the appointment. Website for appointments is not very user friendly. I needed to make a change to my appointment, when I went to edit I had to retype all of my info again. When I went to print my confirmation of the appointment I got kicked out of the program.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Poor customer service

byownerof4chevyson 02/01/2015

My vehicle was missing a "dealer installed" cargo organizer at the time of purchase. I had to keep after Pine Belt to get me the item that was due me. Not a very good follow up sales experience. (Please no follow up comments from Pine Belt. I don't need your lame excuses!!!)

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

An Amazing Dealership for Corvettes

bycreamridgeguyon 12/17/2014

My first time at Pine Belt, I am 64 years old, and have purchased many cars from many different dealerships in the past, but absolutely nothing like Pine Belt Chevrolet. Ryan Koepplinger is by far the most knowledgeable, courteous, and downright personable salesperson that I have ever dealt with. Dave the Manager is also a phenomenal person to do business with. I used to dread having to buy a car with all the hastles that go along with it, but not this time. You should be very proud of your staff and facility. I am satisfied and happy beyond belief- thank you!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Thank you

byKim_on 11/12/2014

Thank you Angel Vasquez and Pinebelt Chevy! You had us in and out in no time with our brand new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing Experience

byM_M_Kenneyon 11/04/2014

Our experience at Pine Belt Chevrolet was amazing. We've been leasing cars for over 15 years and never have we had such an unstressful experience. We originally had an appointment to test drive a Colorado and weren’t anticipating leasing anything that day. We met with Pete L. and he took the time to take us on test drives (in the rain) of the Colorado and Silverado. After taking to him and explaining our situation and needs, he got us a great deal and now we are driving around in a great 2014 Silverado. Thanks to Pete and the entire staff of Pine Belt Chevrolet – what a terrific group of people. We will be recommending them to all our family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Unparalleled Service Plus a Camaro

bydeftracer23on 11/02/2014

Tried a couple dealerships when looking for my new car and had the cliche pushy experience, but when I got to Pine Belt it was totally different. My sales rep Gregg Fox helped me find a Camaro that fits me like a glove and even though it was late on a Saturday night, the team stuck around, fought through my mediocre credit, and found financing that fit my budget. This was my best buying experience ever.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Leased a 2015 Equinox

byAVBurdgeon 10/30/2014

Some confusion at the outset but Sales Manager Rob and Salesman Hoss handled the situation to my COMPLETE satisfaction. LOVE my Equinox LTZ! Thanks guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

A great place to buy a car

byDanSparkon 09/24/2014

The salesman spent much time with me during the car buying process. He went back and forth multiple times with their financing dept. and kept coming back with better deals. I ended up walking out of there with a brand new Chevy Spark for $480 down at $194/ month. I never thought I'd get such a great deal but Bill S really got me a steal on this car and I couldn't be happier with my purchase. The experience was superb and I suggest you purchase from them as well. They'll get you a deal you'd never think was possible and you'll walk out of there with the confidence that you made the right decision.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good experience

bynewowner22on 09/20/2014

Had the pleasure of purchasing a new truck with Pine Belt Lakewood. Frank T. was pleasant to work with, and I would recommend him. I am not sure why buying a car in general takes the length of time that it does, but that was by no means a reflection on his sales' ability. Will return there for my next car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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