AVOID SERVICE HERE AT ALL COSTS
Worse Dealer Service I've every had. The service manager and techs no nothing about the cars they service and can't trouble shoot issues. Parts changers and nothing else. Rude, arrogant and out right lies is what to expect. Three cars to them failed to repair them. Went another dealer all 3 repaired same day no issues. Our car club site has over 25 bad reviews of Pine Belt service. STAY AWAY!!!!!
No hassle and listened to what options we wanted in the car and found it fo
Was putting off purchasing a car due to the hassle of the purchase but our salesperson, Todd listened and got it done!
Bait and Switch - zero stars not an option
I looked online for a dependable, used car with mileage under 60,000. Found an Altima at Pine Belt Chevrolet, only to be told someone had put a deposit, but take it for a test drive. Why? If someone had already made a down payment? Test drove 2 other cars, not happy with first, and second was way more than I wanted to pay. I had asked for documents about the two cars, which salesman never provided. The manager never produced the "list of cars" in our range, either. Got called the next day because the financing for the down payment guy fell through. Went in and test drove the Altima. Ran into the salesman whose "deal fell through" and said nobody had told him that! I felt I was being tricked into coming into the Pine Belt Chevrolet dealership for a car that was not available.
Jayson was very helpful and a very attentive salesman. Even when issues arrised he went out of his way to fix the issue. I left very happy with my new car!
Bad experience with bad people
The salesmen are unfriendly and impatient. I would strongly recommend staying away from this dealership as they have no patience for questions, get angry with you and try to intimidate you if you negotiate while trying to sell everything at MSRP. Don't make the mistake I made in going there Stay away! There seem to be a lot of positive reviews, but they are all too perfect. I believe they have fake accounts created to lure people into their business with positive reviews that don't match the reality of the experience.
Great sales staff, great deals.
I shopped around before going here, and they beat out every other deal. They made the experience painless and quick, and I got exactly what I wanted for what I wanted to pay. Non pressure sales staff, they let you think about it, without the constant pressure or hovering. I highly recommend going here.
Poor customer service
The dealership failed to get me my registration within 30 days and I lost use of my vehicle for three days due the temporary plates were now expired and to their incompetence. When I addressed their sales manager he took a lackadaisical attitude like it was not a big deal, he also tried to blame motor vehicle of which it was an out right lie. The sales manager also said I was one of those people who has a conspiracy theory attitude. I then gave them one more chance by calling the general manager He initially took my call and said he would look in to it he left one phone message that the registration was now in the regular mail not even over nighted. Then he failed to return my next three calls. I would never by another car from them ever again. I hope this will save someone else the grief I had to deal with.
Dan K. was very helpful and worked with me to get the car that was right for me. Made the car buying process less painful!
Pine Belt Chevrolet
Had a great experience shopping for a car at Pine Belt Chevrolet. Friendly staff that really listened to my needs. Not my first time buying a car from there and i will definitely shop there again..
Exceptional car buying experience!
I have bought many cars and I have to say the experience at Pine Belt was exceptional. Very professional and courteous, was not forced to buy anything additional. Thank you Mike M. And Angel.
Great purchase experience!
This was our second vehicle purchase at Pine Belt. Our sales rep. Ryan K. was very nice, helpful and extremely knowledgeable. Thank you to all at Pine Belt.
Oil Change/25k Service
Service was very good. Explained what was going to be done & gave quote for job. Only problem was I set up an appointment on-line, but when I got there was no record of the appointment. Website for appointments is not very user friendly. I needed to make a change to my appointment, when I went to edit I had to retype all of my info again. When I went to print my confirmation of the appointment I got kicked out of the program.
Poor customer service
My vehicle was missing a "dealer installed" cargo organizer at the time of purchase. I had to keep after Pine Belt to get me the item that was due me. Not a very good follow up sales experience. (Please no follow up comments from Pine Belt. I don't need your lame excuses!!!)
An Amazing Dealership for Corvettes
My first time at Pine Belt, I am 64 years old, and have purchased many cars from many different dealerships in the past, but absolutely nothing like Pine Belt Chevrolet. Ryan Koepplinger is by far the most knowledgeable, courteous, and downright personable salesperson that I have ever dealt with. Dave the Manager is also a phenomenal person to do business with. I used to dread having to buy a car with all the hastles that go along with it, but not this time. You should be very proud of your staff and facility. I am satisfied and happy beyond belief- thank you!!
Our experience at Pine Belt Chevrolet was amazing. We've been leasing cars for over 15 years and never have we had such an unstressful experience. We originally had an appointment to test drive a Colorado and werent anticipating leasing anything that day. We met with Pete L. and he took the time to take us on test drives (in the rain) of the Colorado and Silverado. After taking to him and explaining our situation and needs, he got us a great deal and now we are driving around in a great 2014 Silverado. Thanks to Pete and the entire staff of Pine Belt Chevrolet what a terrific group of people. We will be recommending them to all our family and friends.
Unparalleled Service Plus a Camaro
Tried a couple dealerships when looking for my new car and had the cliche pushy experience, but when I got to Pine Belt it was totally different. My sales rep Gregg Fox helped me find a Camaro that fits me like a glove and even though it was late on a Saturday night, the team stuck around, fought through my mediocre credit, and found financing that fit my budget. This was my best buying experience ever.
Leased a 2015 Equinox
Some confusion at the outset but Sales Manager Rob and Salesman Hoss handled the situation to my COMPLETE satisfaction. LOVE my Equinox LTZ! Thanks guys.
A great place to buy a car
The salesman spent much time with me during the car buying process. He went back and forth multiple times with their financing dept. and kept coming back with better deals. I ended up walking out of there with a brand new Chevy Spark for $480 down at $194/ month. I never thought I'd get such a great deal but Bill S really got me a steal on this car and I couldn't be happier with my purchase. The experience was superb and I suggest you purchase from them as well. They'll get you a deal you'd never think was possible and you'll walk out of there with the confidence that you made the right decision.
Had the pleasure of purchasing a new truck with Pine Belt Lakewood. Frank T. was pleasant to work with, and I would recommend him. I am not sure why buying a car in general takes the length of time that it does, but that was by no means a reflection on his sales' ability. Will return there for my next car!