Chevrolet of Jersey City

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Customer Reviews of Chevrolet of Jersey City

4.9
Overall Rating
(61)
Recommend: Yes (18) No (0)
Write a review: Sales | Service
sales Rating

Excellence

by Sammiwammi on 11/16/2017

Purchase a used car at Jersey City Chevrolet Rep was professional, friendly and knowledgeable of car he sold me. Happy with my purchase. Love it!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

61 Reviews
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sales Rating

Excellence

by Sammiwammi on 11/16/2017

Purchase a used car at Jersey City Chevrolet Rep was professional, friendly and knowledgeable of car he sold me. Happy with my purchase. Love it!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

My overall experience

by Roy_Quesada68 on 05/11/2017

I had a great experience overall. I was a bit skeptical about whether or not I would be able to get a new car, but Ryan Ferguson worked with me and saw to it that I got approved and got me into a brand new Chevy Cruze.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Great staff!

by Eshkimokel on 01/19/2017

Went to Chevrolet of Jersey city and was immediately greeted by Chan. We spent the next few hours discussing options and he help me get into my brand new 2017 Chevy Trax! It was a great experience for something that can be very stressful.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Drove off happy with my new lease!

by dveltri on 12/14/2016

I went to Chevrolet of JC with my old lease which was due back in 2 weeks. I had zero intention of getting a new lease that day, because of course I wanted to shop around at several dealerships and take my time. Joel was my salesperson, and he was friendly, understanding, and very helpful. Thanks to Joel's expertise and flexibility, I left the dealership with a new car. No hassles and shopping around needed. I've had my 2017 Chevy Trax for 1 week now and I love my new car. I'm so satisfied with my experience, and within hours the process was complete. Thank you, Joel!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? No

Did the dealer honor all commitments made? Yes

sales Rating

Simply the best!!!!!!

by traverse1976 on 11/11/2016

no fuss no Robles painless from first phone call to leaving with the new car. Knowledgeable sales staff and management that made us feel at home. Best overall wxpery!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

service Rating

GREAT SERVICE

by unvowed on 08/29/2016

I brought my 2013 chevy traverse for multiple repairs to be done to my car…as soon as i stepped into the office i was greeted by LYNN who took my information and asked me a few questions about the car. Lynn was very pleasant and understood my frustrations with the car needing multiple repairs..She was very understanding and reassured me it was nothing too serious. A few days prior my wife had called ahead of time and had asked if they could have a complimentary rental available for us while they worked on my car..Lynn referred me to KENNY who not only had the car ready for me but was very professional in turning the car over. After a few day of having my car fixed, i got a call from KENNY who told me the car had been fixed and took it upon himself to see if my parts and labor were covered under warranty. To my surprise the price in total to fix the car was surprisingly a lot lower than i had dread for. Kenny made that extra effort to make sure i wasn't over paying for anything. All in all i had a great experience dealing with LYNN and KENNY. Ive been coming to the service dept of Jersey City Chevrolet for years and have yet had an issue with the service they provide. I will continue to bring my my two CHEVY vehicles to JERSEY CITY CHEVROLET ONLY if i know KENNY AND LYNN will be at the helm dealing with my service. They really know how to take care of a customer…MR

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Best Chevrolet Dealership

by Rafael_Rivas on 08/17/2016

I got a great deal on 2016 Chevrolet Malibu at this dealership, the complete staff was very kind and friendly and specially my salesman Richie and the Manager Narciso, they were very responsive to all my queries. I don't have word to describe the happiness that I feel doing business with this dealership and I highly recommend it.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

2017 Chevrolet Equinox

by TataTatie on 08/03/2016

Overall experience was stress free...no hassels, accommodating...worked with me to get what I wanted and needed.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

service Rating

Great service

by LTUNA03 on 08/02/2016

Tom and the whole staff are outstanding,they are the best;will always have my cars serviced here;keep up the great service

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

service Rating

Fixed an Ongoing Problem.

by GaryPeck on 06/16/2016

Ken and Tom at your Service Department were very helpful and understanding about my ongoing problem with my 2004 Chevy 3500 Express Van. They got it fixed and the pricing was very fair. I will strongly recommend Jersey City Chevy to friends and associates as a very reliable and friendly dealership that gets the job done and doesn't rip you off like some other dealers do. Thank you Jersey City Chevy.

Recommend this dealer? Yes

Were you satisfied with the quality of work performed on your vehicle? Yes

Did the dealership complete the work within the timeframe promised? Yes

Did the dealership provide you with an accurate quote of the work to be performed? Yes

Do you feel the price paid for service(s) was fair and appropriate? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Camaro

by Chris790 on 06/04/2016

Joel Young was a very friendly salesman and was able to get me the exact car I wanted for the price I wanted. I would definitely recommend this dealership to others and will be coming back in the future

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Purchase of a vehicle

by SheilaG405 on 06/02/2016

I had a very good experience with the salesperson who assisted me with my purchase of my 2014 Chevrolet Cruze

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

My Duel Sunroof

by bclowe_2016 on 05/31/2016

Hi, Courtesy service.. pleasant and funny... my salesman Chris took time to listen to what type of vehicle I was interested in purchasing. No hassle and no dry lines about credit or what I should purchase. Helped me with my OnStar and my Bluetooth when purchased. I would definitely tell a family or friend to purchase their new or used vehicle from Chevrolet.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

2016 Traverse GRATEFUL

by Moses0908 on 05/31/2016

My wife and I had a wonderful sales person Nelson Orellana. He was very informational, smart, understanding and GRATEFUL to have us as customers. We appreciated that so much. He knew everything about the truck that we purchased! Nelson really made our day and year..we're truly appreciative for Chevrolet of Jersey City and it's personnel... Thank You, Moses Young and Mona Stembridge

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Buying a new car

by DionicioB on 05/02/2016

Informed and treated me very well. Happy with my purchase

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Best service possible

by Traverse1976 on 02/23/2016

Went in there to return a lease in order to lease a 2016 Chevy traverse the experience was unbelievable in and out in a matter of an hour set a staff very pleasant and comfortable to work with management unbelievable

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Efficient - All In One Day

by tedragorham on 02/11/2016

Really appreciated how Chris our saleman stated all the options and answered all of my questions. I enforced how I wanted to get it all done in one day. He came through!!! He did not split his time among several customers and was patient to explain all the options of the different models and displayed patience and follow through each step of the way. Even a week after he handled and ensured a rental when the truck needed a minor service. Good Job Chris!!!!

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

Purchase of Camaro

by RedlinerMCprez on 01/18/2016

I'm totally happy and pleased with my salesman Joel I will definitely recommend all my family and friends to him.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Auto pirchase

by Tatjane1 on 08/25/2015

From the minute we walked onto the lot we were greeted with knowledge and friendly sales person Mr Drake Hart was pleasant and knowledge and very persistent. I would recommend this to all

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

sales Rating

Awesome management

by Gigimalak on 08/20/2015

Best dealer in New Jersey!!!!! I recently made a purchase there .The manager Mr.Zuheir has helped me tremendously . I recommend everyone to go to this dealer before going anywhere else. I'm very satisfied and I will definitely return to this dealer.

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

sales Rating

great dealership

by ljc701 on 07/21/2015

Want to thank khaleed on getting me a 2015 traverse. Would recommend him and dealership to anyone

Recommend this dealer? Yes

Purchased a vehicle from this dealer? Yes

Did the dealer honor all commitments made? Yes

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