Crystal Toyota

Today 9:00 AM - 9:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM

Customer Reviews of Crystal Toyota

4.9
Overall Rating
(80)
Recommend: Yes (80) No (0)
Write a review: Sales | Service
sales Rating

Crystal Auto Mall A Great Dealership to purchase your next vehicle

by _Laura_Harry_ on 02/02/2018

Friendly, professional and knowledgeable staff. All made us feel at home. All were easy to work with. Explained and answered questions about vehicle features

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

100 Reviews
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sales Rating

Crystal Auto Mall A Great Dealership to purchase your next vehicle

by _Laura_Harry_ on 02/02/2018

Friendly, professional and knowledgeable staff. All made us feel at home. All were easy to work with. Explained and answered questions about vehicle features

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mohammad is the best!

by Heshamber on 01/31/2018

Truly excellent customer service. Mohammad got me the deal I wanted. That is why I keep coming back. I did not have to waste a whole day there.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Waleed Ashour's 2018 Toyota Camry

by WaleedAshour15 on 01/27/2018

Mohamed Ali, my salesperson, was very helpful and answered all the questions I needed answered. He was a 10/10 for me, and I'd refer him to anyone looking for a Toyota for sure.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

My time at CAM

by Sharoncd on 01/24/2018

Great people working here especially Nader always with a smile. The time I spend here was reasonable. This may be our 5th Vehicle Thank you

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

2018 camry

by Rimoun_younan1 on 01/22/2018

The sales man George is very experienced and know how to explain customer what the deference between each model I really appreciate it thank you George

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good experience.

by Sarahhh on 01/20/2018

Respectful staff. Got the car I want for an excellent price. My sales rep Abanoub was very patient and helpful. Most of all he was honest and doesn't play games

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Awesome Experience! : )

by adriane4edu on 01/14/2018

Nurima (Sorry if I misspelled her name, but for my convenience when making my next appointment, I've left her card in my vehicle.) was very thorough, professional, knowledgeable, and helpful. She listened to my concerns and addressed them. In addition she was on point with regard to the wait time.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Great Experience!

by Cliff_P13 on 01/10/2018

Everyone I dealt with was extremely helpful and eager to make sure I got exactly what I wanted. They made me feel like my satisfaction was their top priority.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

First Maintenance Appointment

by Alneatha on 12/31/2017

Courteous customer service, BUT service took 3hrs instead of 90 minutes. Service was to Top off fluids and rotate tires. Please be mindful when scheduling appointment. Time..it took entirely too long

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Great Service at Crystal Toyota

by Norman3d on 12/28/2017

Very friendly service people. Wait time was less than expected, and everything was clearly explained to me. Wait area was clean and very well maintained.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Toyota Lease at Chrystal

by SallySc on 12/28/2017

I really liked my Customer Advisor, Felipe Miguel. I knew what I wanted and he worked to help get me into the car the I wanted quickly. He was very nice and pleasant to work with. He was also knowledgeable about the car and it's features.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

carleasingexperience

by Caroljoan on 12/26/2017

The employees I encountered were pleasant and accommodating. The ambiance was relaxing. Monica was especially thoughtful, kind and helpful. She allowed me time to make a decision and provided various options.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Crystal Toyota

by Rdiamond1 on 12/19/2017

The service advisor Brian was very attentive and courteous. I liked the courtesy car, this feature makes me want to use Crystal for all my service needs as I don't lose time as I still have a car to drive while my car is being repaired.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Excellent Dealership & Salesmanship

by AzizRahim on 12/16/2017

The personal attention given by the salesmen to their Customers. Mr. Amr Elsayed of Crystal gave me excellent attention & advise in respect to my choice of 2015 Camry LE and once again for my lease of 2018 Camry LE. Thanks.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service

by Gwendolyn333 on 12/13/2017

Knowledgeable reps and great service! Everyone was kind and courteous. Took the time to explain everything. Thank you so much!!

  • Recommend this dealer? Yes

1 Comments

sales Rating

The Great Man of the Toyota Dealership in which I bought my car from in!!!!

by Alex221 on 12/10/2017

Everyone that handled with was very nice. My dealer was great! He handled everything in an organized matter and was very honest!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Helpful

by Adrienne14 on 12/10/2017

Very friendly and informative. Popcorn satisfied me while waiting.advised of additions to the service plan. Will return for next visit.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Very Impressive

by yongjiwang on 12/08/2017

very efficient and very impressive about expertise, the car arrived as promise. The whole process is smooth. The financial part is impressive because they have docupad for customer sign or review document electronically.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mrs.

by Melissa119 on 12/02/2017

Dwayne was so nice and informative. Everything went smooth. The finance department was so helpful also explains different warrenties. We love our new car!! We will definitely be back for our next car purchase!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Great service!

by Tmoore55 on 11/21/2017

It was a smooth process, from start to finish. My service advisor Javier, was helpful and very knowledgeable. I will definitely be back for all my vehicle's service needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Best in the Business

by DonnaE_10 on 10/02/2017

I would particularly like to commend Customer Product Advisor George Ragaie who was extremely helpful in explaining every aspect of the RAV4. He did not rush us nor did he try to talk us into anything but showed us the different models and explained the features of each. He was polite and well spoken and anything but the stereotypical car salesman. He was caring and kind and kindness matters. Of course, Nader Beskal, Sales Relations Manager, is simply the best! I already gave him a top raining on the rate the dealer website. He is the reason why I always return to Crystal Auto Mall . He is honest and kind and always works with me to give me the best deal. I can't use enough superlatives to describe him, and I plan to visit him every time I bring the car in for its service appointments.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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