Awarded 2017, 2018

Town Audi

Awarded 2017, 2018
Today 9:00 AM - 8:00 PM
Open Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Town Audi

4.9
Overall Rating
(111)
Recommend: Yes (108) No (3)
Write a review: Sales | Service
sales Rating

No BS Experience

by AudiBuyer4 on 04/10/2018

Top shelf personnel. I vascillated between the A6 and A5, signing a contract for the A6 one day only to call back with a change to the A5 the next. Provided very competitive pricing on both, beating prior numbers received from others. Always professional and patient. Salesman provided his personal cell after the sale and offered to answer any questions concerning the vehicle, day or night.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
186 Reviews
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sales Rating

No BS Experience

by AudiBuyer4 on 04/10/2018

Top shelf personnel. I vascillated between the A6 and A5, signing a contract for the A6 one day only to call back with a change to the A5 the next. Provided very competitive pricing on both, beating prior numbers received from others. Always professional and patient. Salesman provided his personal cell after the sale and offered to answer any questions concerning the vehicle, day or night.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Service

by JeanetteM25 on 04/05/2018

Janet F. is wonderful and Howard B. was so helpful. They made the process so easy, painless and transparent. I had the exact car I wanted within hours of requesting it over the phone! The service is impeccable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

by silvsmils on 04/02/2018

As always, the guys at Town Audi did the right thing by me. My salesman Mike C could not have done a better job getting me the car I wanted and showing me all the details of the car once it arrived. His follow up after I left the showroom was second to none. This is the 3rd Audi that I have bought from Town and I would never think of going anywhere else.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Quality Service & Pure Convenience

by Evo3482649 on 03/04/2018

I dealt with with Janet & Ben. Both were extremely accommodating and knew everything regarding the vehicles and options. Courteous, Competitive & Professional. Would definitely encourage anyone to ask for Janet & Ben

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Michael

by fnoriega on 03/04/2018

We found the vehicle on CarGurus.com. Michael emailed me quickly and set up an appointment with me. During that period he took my information ran my credit and prepped the car. The whole deal took maybe 45minutes. It was great.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

The best car dealer

by Doctor_L on 02/27/2018

I just purchased an Audi A6 premium plus at Town Audi in Englewood NJ. I did my research prior to purchasing my car which to me is important as I was spending money and time. I checked everything before making my final decision. They let me test drive the car and gave me time to make my choice. Robert is down to earth and very friendly, excellent attitude. He keeps it real and thats what makes this car dealer good. I ended up making my choice and I left a deposit and picked the car up in a few days. They washed my car and fixed some little items that we spoke about on the phone. I also enjoyed my experience with Janet the general manager, Hugo, and Tom from the financing department. I recommend dealing with this car dealer. If you want no drama and hassle free please check them out. They are so friendly and I am glad I finally got the car I so long wanted!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

A4 Leasing on Friday, 2/16

by Giselle1231 on 02/20/2018

I am very pleased with my new A4, and how easy it was to close the contract with my new lease.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

New Car

by DSKirshner on 01/03/2018

Bought my fourth Audi from Town today. Could not be happier with my experience, price point and service. Everyone is a delight to work with there and they make the process easy and exciting.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service Department

by SusanAudiA5 on 12/15/2017

Another very positive experience at Town Audi. My CSR, Adrian, was extremely knowledgeable and provided details as to the services my car would receive. My car was ready within the timeframe communicated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always a pleasure taking my car to Town Audi for sevice

by Ralphcop on 12/05/2017

The Town Audi service department is outstanding in every way , I have always been given great service and will continue to use them for all my service needs , thank you Steve for going the extra mile for me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

With Town Audi, there is No play & No hassle!

by sookidonna on 11/30/2017

Town Audi truly tries to support their customers. I just got my second Audi thru Town Audi, and there was no hassle. I highly recommend Howard Bills. Howard is definitely different than other sales rep; he listens customer’s requirement and tries his best to fulfill the needs yet he does not over promise on something that is not possible. When it comes to car purchase, making a great deal is important however customer care service is equally important after purchasing. When I brought my A4, I felt some trembling feeling during the driving mode. Howard, his manager Steve, and Town Audi Service team were very supportive. Howard let me drive couple of different A4s to make me understand how air spots on the tires can cause the trembling however it is not necessarily mechanical issue. After they help me to understand, they actually replaced tires to new ones. After two consecutive experience of getting Audis thru Town Audi, I know they do not play games with customers. Especially, Howard Bills sincerely try to help his customers not only to get a new vehicle but also to return the old vehicle. If you are serious about getting an Audi and do not want to have any hassle, go visit Howard Bills. He will be your Audi consultant.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Excellent service.

by RonaldB16 on 11/26/2017

All done perfectly and on time. People at the service Dept were friendly and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

35000 miles service

by danielsreview on 10/10/2017

it was done well, quick and I was given a great car as a loaner . fully satistifesd

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

super dealership!

by cornmother on 09/19/2017

I'm a bit prejudiced, this is my fifth car with this dealership! The service dept. is the Best anywhere...I had Adrian this time and he was very kind and professional. Also, Steve is just terrific. And the guy who handles all kinds of 'odds & ends' Matthew is one of the reasons I enjoy going in there. All in all, they make it a very pleasant experience.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great service as always

by NYCaufi on 09/07/2017

Town Audi is my go to dealer for almost 10 years now, always friendly and going the extra mile for you. Thanks

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Phase 1 Takata airbag replacement

by Destiny11 on 08/25/2017

All wodk done for phas1waz completed... the dealer said I would be contacted for phase 2 service follow-up to be completed

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Always a pleasure

by Tracieirw on 08/24/2017

Professional, clean dealership. Quality work and accommodating to customers' needs and timing. Flexible and explains the work done.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Very satisfactory experience

by sschoksi on 08/17/2017

No complaints and work done on time staff very helpful and competent

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Great service

by Ekaretzky on 08/12/2017

My 2017 Audi Q5 was recalled and brought it back to the dealership for the necessary repairs. They had a comfortable waiting area with plenty of snacks, coffee machine (with numerous coffee options) & comfortable seats as well as a friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Responsive in Emergency

by Illinoisborn on 08/08/2017

I had a punctured tire late Friday afternoon and was going away fo weekend. I called Town and verified that they had the tire I needed. They said come by and we will make sure the tire is changed for you...and they did. While they had the car, they did three recall uploads. This is the kind of service I always get at Town.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

by Brianna2 on 07/27/2017

Great service, Easy to deal with was in and out !

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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