Awarded 2017, 2018

Town Audi

Awarded 2017, 2018
Today closed
Closed Now
Sunday
closed
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Town Audi

4.9
Overall Rating
(99)
Recommend: Yes (96) No (3)
Write a review: Sales | Service
sales Rating

Best service ever!

byHKon 09/13/2018

Best customer service! John Woo spent time to explain thoroughly about my car and did all the paperwork :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
211 Reviews
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service Rating

Great Service

byAhmedon 09/20/2018

Everyone at the service and sales shop was extremely helpful and courteous. This will be my new service center!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best service ever!

byHKon 09/13/2018

Best customer service! John Woo spent time to explain thoroughly about my car and did all the paperwork :)

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Prompt and Friendly Service

byGossimeron 09/12/2018

The 35000 mile service on my Audi A3 went smoothly,. Our service advisor, David, was friendly and professional. This was our third service with Town Audi and we have been happy with them each time. Thank you for taking the anxiety out of having my car serviced.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ms.

byKarenon 09/07/2018

This is my second lease with Town Audi and the service continues to be perfect. Everyone is very helpful, polite and accommodating.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Pleasure to have service here!

byAnnieon 09/06/2018

I had lease car with town audi three years ago and their service is always so great and that is why I renew another three years to keep receiving the great service! The whole service team is excellent, polite, kind, professional. very very satisfied with service

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Awesome experience

byTownAudion 09/06/2018

Kindness, accurate, satisfactory dealership. Awesome experience for car shopping.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding

byDebbieon 09/05/2018

Everything about this purchase could not have been better. Everyone was amazingly professional and accommodating

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Window was grinding drivers side

bySuperjobforlisahernandezbythedealeragainaugust2018on 08/28/2018

Town Audi always surpasses my expectations Staff is professional knowledgeable and a joy to work with They listen well and get the job done. And they always have a smile to share

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

byBarbaraon 08/22/2018

Jenu was very helpful and great to work with!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Above and Beyond

byJLWon 08/21/2018

My experience was above and beyond what I ever expected from a car dealership. I was in a very difficult situation and they were extremely compassionate. They really worked hard to get me the best deal possible on a car that is absolutely beautiful. Howard was very patient with me, explaining each step of the process. The Finance manager, Kash, was aware of my situation and he truly cared enough to make sure I was completely protected for everything on the car. I will never have to worry about unexpected costs for the entire length of my lease, which is important when you are a single mom. After the deal was done I just wanted to jump in my gorgeous new car and drive away but Howard made sure I didn't leave without teaching me how to use all of the amazing technology. I'm really glad he was looking out for me because admittedly I didn't even know how to put the car in park... I was so nervous and terrified of having to go through this process but now I'm actually looking forward to the end of my lease just so I can do it all over again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service

byTownAudion 08/21/2018

Very Satisfied with the service experience I received at Town Audi, and with my Service Advisor Adrian Bordon.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Service Experience

bySBon 08/09/2018

Service was excellent. Very courteous & efficient staff. Extremely comfortable while waiting . Since it was first thing in the AM it was a perk to have coffee & snack bars at your disposal among other items to choose from.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byCastilloon 08/03/2018

Audi provided me with great customer service, I got a nice loaner car while I waited for them to complete the work on my car. I would recommend them to all my friends and family. They were knowledgeable about the service done to my car.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Best experience

byRobMoraleson 07/29/2018

Brought my 2016 Audi s3 for service he asie my closer dealer didn’t have any available time. Adrian was great, so great I will once again drive out of my way to Town Audi next time I am in need of service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

audi service

bythomason 07/27/2018

prompt and professional approach.very different from previous Audi dealer .

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Always great

byChrison 07/25/2018

Service area is very professional and welcoming. David, Steven, Jeremy and Andrew have always been very helpful and knowledgeable. ( newer people there I might not know by name yet)

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Good Service

byTcCon 07/21/2018

Good Service. Friendly staff.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Excellent Service From Town Audi

bySusanAudiA5on 07/04/2018

Always excellent service in a timely fashion. Loaner car ready upon arrival and the estimated time to service my car was spot on. Terrific customer service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

new car purchase in a day

bymelmsp01pon 06/12/2018

very simple and easy experience have been an audi driver since 1993

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

professional and helpful

bysharoi3on 06/05/2018

The team at town Audi was extremely professional and very helpful, they addressed all our questions and concerns.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Town Audi - What they say is what you get

byAudiDriver9on 06/05/2018

Very nice to work with and very straight forward regarding all matters.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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