BMW of Bridgewater

Today 09:00 AM - 08:00 PM
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Monday
09:00 AM - 08:00 PM
Tuesday
09:00 AM - 08:00 PM
Wednesday
09:00 AM - 08:00 PM
Thursday
09:00 AM - 08:00 PM
Friday
09:00 AM - 08:00 PM
Saturday
09:00 AM - 06:00 PM

Customer Reviews of BMW of Bridgewater

5.0
Overall Rating
(1)
Recommend: Yes (1) No (0)
Write a review: Sales | Service
sales Rating

Best Car Buying Experience Ever!

byASarwanon 09/15/2016

Mike Watson is the truth when it comes to car sales/customer service. Mike went above and beyond my expectations, getting me into a brand new M3!! He even came in on his day off to deliver my car. I was in a bad situation with a previous lemon I owned. Mike and Dave were able to get me extra on my trade in order to get me the new car. Every other dealer was offering 3-4k less than they were able to get me. No Scam. No Jokes. No Run Around. These guys mean business, and wont stop until you are happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
36 Reviews
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sales Rating

Best Car Buying Experience Ever!

byASarwanon 09/15/2016

Mike Watson is the truth when it comes to car sales/customer service. Mike went above and beyond my expectations, getting me into a brand new M3!! He even came in on his day off to deliver my car. I was in a bad situation with a previous lemon I owned. Mike and Dave were able to get me extra on my trade in order to get me the new car. Every other dealer was offering 3-4k less than they were able to get me. No Scam. No Jokes. No Run Around. These guys mean business, and wont stop until you are happy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing Experience

byBrad212on 08/25/2016

Mike Watson and his team couldn't have made getting a new car any easier! He was very responsive to emails and phone calls. The team made the process seamless and as low stress as possible. Will be going back to Mike and the rest of the BMW team for all our service appointments and our next car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

fun easy fast

byrvy5003on 04/04/2016

I went in to to test drive and potentially purchase a m235 xdrive. I personally live close to another BMW dealership and my parents live close to another, however, we saw great reviews for BMW Bridgewater. We were not disappointed. Martin took his time with the sale. At one point, another customer came up to us randomly and told us Martin is a great guy! Dave assisted in the sale and also was great to deal with. After the sale, Ozzy took his time recommending what seemed like were things he would personally consider if he purchased a new BMW. Ariana, the BMW genius, explained and assisted with with everything post purchase. Great experience overall.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience

bybknycon 03/01/2016

Great experience- From introduction, through negotionation to delivery. All worked as promised. Mike Watson and team did a great job addressing all of our needs. Thank you- Mike

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Lease

byJenny68on 11/05/2015

All of the employees are attentive, honest and respectful. They called to follow up after my lease to see if there was anything else I needed. I highly recommend this dealership.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

x5 from BMW of Bridgewater

byteamlowon 10/12/2015

I recently purchased an x5 from BMW of Bridgewater. The process was very transparent and I feel I was treated well. Many thanks to Mike Watson who took care of us. I'd buy again car from BMW of Bridgewater.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome customer service

byBermudaBMWon 08/02/2015

The team at Bridgewater expertly handled my purchase despite the complication that I was moving back to New Jersey from overseas. The car was ready the day I arrived. Our sales advisor, Mike, was incredibly helpful throughout the process, including extra help with my insurance. On the day of pick up the team was great in patiently demonstrating all the detailed instrument features. Highly recommended.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great experience!

byjoe08844on 06/11/2015

Mike Watson was so great to work with. He took the time to find the X3 with the equipment I wanted and he worked to put together a great deal that fit my budget. The financial process was a breeze and in Ozzy Mamoor's hands it was an easy and effortless experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great experience!

byPaulK33on 05/20/2015

Had a great experience with Ralph at BMW of Bridgewater. Great facility! Many options to choose from. We chose an X3 that Ralph and Mike found for me - the right colors inside and out. Had the car in a few days. Thank you! Ralph made buying a BMW easy!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excited to be part of the Bridgewater BMW Family

byriles73on 03/05/2015

From the second my wife and I met with Mike Watson we knew we were going to lease a car from BMW of Bridgewater. He took the time to understand our needs, we felt absolutely no pressure to buy and he really found a car that was our perfect fit. When we made our decision, Mike got us the best deal possible, no questions asked. Truly a great expierence. The wonderful expierence continued when we met with Ozzy to go through the financials. He made everything very clear and gave great detailed answers to any questions. The BMW genius continued our great day by helping us understand our new car. Rarely do you feel like you made new friends when you get a new vehicle, but i certainly felt that way after we drove off in our new BMW. Thank you again for all of your help.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Couldn't have been better!

bydc2112fanon 01/23/2015

I started this process months ago with ground up research on a 228i along with the concept of leasing. This is my first BMW and I had much to learn. I was extremely fortunate to come across the fantastic deal BMW of Bridgewater had on the 228i I had been building for months. When I discovered it I immediately contacted them via email, and within a couple of hours had heard back from Amelia Lapera. She confirmed all of the details for me. The next day Rob Hoffman called me, and he was more than patient to listen to my story, especially when he found out I live in Oklahoma City, but was more than willing to fly up to take delivery. By the end of the next day we had a deal. I've sat in car dealerships and not had easier times than this transaction that was taking place 1800 miles away! When I flew up the next week Rob picked me and my friends up from the airport and took us to our hotel. The next morning he was there again to pick us up to take us to the dealership to finish the process. Complete customer service! There I met Amelia and Mike Yates in person. A total pleasure! Rob took several minutes to go over every feature of the car with me as we prepared for our long drive home. Finishing the deal took only a few minutes, and we were on our way. I would also like to mention Dionne Baksh who went over the lease terms and all of the paperwork with me. She was extremely efficient, and made it all easy to understand. I would most definitely recommend this dealership to anyone looking for a new or used BMW, and don't let distance deter you. When it comes time for me to turn this car in, I will start my search for my next one at BMW of Bridgewater!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience!

bytomanowon 01/04/2015

I visited 5 dealerships including Mercedes-Benz and Audi while searching for a new vehicle and ultimately decided on BMW of Bridgewater due to outstanding customer service. I worked with Frank to order a new 335 (loaded) and sign a lease deal. He is very patient and thorough and kept me updated during the 6 week manufacturing/shipping process which was greatly appreciated. I did not feel pressured during the sales process. Instead, the experience was straight-forward and pleasant. I got a very reasonable price for quite an outstanding vehicle. I can comfortably recommend this dealership to others based on my experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great end of year buying experience

byeroge1on 12/21/2014

We live out of state. We started with an email request on a car we saw in the online inventory. Rob Hoffman called me back and met a price point. I then received a call from the finance guy who gave us a very competitive rate. For me to elect to take a train at 0425 and arrive back home at 2:30pm tells you that we considered the pricing to be very good. I took a NJ Transit from Newark to Raritan, called Rob, 10 minutes later he picked me up. Nine days left in the year - if you find a car there that you like, confident you will find a buying opportunity

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Oustanding experience!

byScott_ZHPon 12/09/2014

Bought my 2012 X5 CPO from BMW of Bridgewater last week. I have purchased BMWs from other dealerships, and this was the best experience so far. All of my questions were answered, both in person and via email. No pressure, no gimmicks, no games, just a rock solid five star buying experience - the way it should be. Would I go back? Absolutely.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great car shopping experience! Period.

bytoxicbimmeron 12/04/2014

If there were 6 stars, I would have given 6. I spoke with Amelia on the phone first and she was very professional, responsive and simply very pleasant to interact with throughout the whole process. She offered me a very attractive deal so I drove all the way from Manhattan to Bridgewater and ended up signing a contract that very night. Mike was the person who I negotiated with to close the deal. Solid experience here too. I was the last customer and although it was well past 8pm, he was polite, patient and friendly. Finally, on a delivery date, I met with Ozzy and he was extremely helpful and knowledgeable when we were working on final deal structure, extremely professional. I am used to working with numbers a lot, and at times it can be quite perplexing when you have multiple interrelated variables, but Ozzy (as he is their main finance guy, as far as I understand) was just a pleasure to work with! Super smart, patient and courteous. Peter, Martin and Rob were very helpful as well at different stages of the process. Everyone did an outstanding job. Very friendly and courteous. Generally, if I am treated right, I don't mind paying premium, but here I got a great treatment and a very solid deal. I am definitely buying my next car here. Thank you, guys! See you soon! I would highly recommend BMW of Bridgewater and the team I was working with to anyone looking for a smooth car shopping experience. BMW, you got to have more teams like them.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Excellent Service

bypavelnouelon 09/25/2014

Tim W did a great job guiding us through the process and explaining the different alternatives. Also, very patient with all of our questions, with us being new to the area and waiting for our paperwork. Happy with the lease!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2015 X5

byCSnideron 09/09/2014

Mike W is an EXCELLENT Client Advisor!!! Having purchased my previous 3 X5's from this Dealer- he made sure to make me feel even more special than I thought I was .... great experience...He has great patience- but more important- EXCELLENT FOLLOW-UP. This Dealer has always been more than accommodating to my requests. Mike S was very clear and concise during the paperwork process for the sale- and made it go very quickly. the new X5 ain't too shabby either....amazing the tech changes in 2 years...car has really improved- esp in the handling offerings...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

First daughter's first car purchase

byaw435on 09/05/2014

Owned many BMWs and other european cars over the decades, and we have our cars maintained and serviced at BMW of Bridgewater for years. The service team is terrific, and works very hard to help. My wife often goes to Debra in Service, and Debra is very thoughtful and has a wonderful personality. We go thru areas in NY and NJ that are often plastered with potholes, and Debra helped us when we're in need for help. Knowing that we can count on BMW of Bridgewater, we took our daughter there for her first car. Our Client Advisor Juston O met with us, and we also met the manager. They took the time to chat with us, and got to know our situation. Justin chatted with my daughter and recommended a 4 series coupe. He walked us through options and suggested what would be good to have, and what are not necessary for a 17 year old first time driver. My daughter got mesmerized by that 4 series coupe. She then asked us to send her to BMW performance driving school in South Carolina, and she had a terrific time at the 2 day teen driving course. She got to drive all models of BMWs including a M5, and the instructors taught her how to control a car under various challenging conditions. She came back well informed, having learned about oversteer/understeer, do's and don't on how to handle a car, and did a lot of slaloms, skids, stability control. She became pretty knowledgable about sensing the handling of a car. She came back from the course, and I took her around to try other cars for comparison. She tried Infiniti, Mercedes, Volkswagen, Audi, Porsche, Lexus, Hyundai, Chrysler, Range Rover, Jaguar, Jeep, Ford, Kia. She decided that BMW 435i is the car she wants. Justin at BMW of Bridgewater was right. There was never any pressure to sell at BMW of Bridgewater, just attention to us to make sure my daughter would make a good decision. The deal was made very simple, and Justin is very quick , efficient and thoughtful. Once my daughter decided and we purchased the car, Justin did an excellent walk-through of the car with her. She also met many on the team at BMW of Bridgewater, and felt very comfortable. After my daughter picked up the car, Justin followed up the next day to check on my daughter to make sure she is happy and wanted to know how she likes the car. My daughter is delighted with her car and the experience. We're very happy that the team at BMW of Bridgewater provided my daughter with a great first car purchasing experience. We knew we could count on the team at BMW of Bridgewater, and that's why we took my daughter there. My daughter is so excited with her new BMW, and looking forward to the years ahead of owning and enjoying her new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best car buying experience ever

bysteve_in_nj1on 08/22/2014

Respect. That's the word that describes Rob. He responded quickly to my inquiry, found me what I needed, worked with Tom to secure a great deal and treated me right. The entire experience, from our first phone conversation, through my visit to see the car through the paperwork and delivery was the most positive car buying experience I have ever had. Expect the same if you go here, because these guys are first class. There is a BMW dealer closer to my home, but I didn't get the same level of respect that the folks at BMW Bridgewater show. It's in their DNA to make your experience as stress-free as possible. I look forward to doing business with BMW Bridgewater, and Rob and Tom specifically, again in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

A Great Experience

byMealvarezon 08/16/2014

This is my second BMW purchase from Bridgewater. I leased my first car from them 4 years ago from Mike S and have been really pleased with their service all throughout that time. I got to meet Tim W last year when I bought my car at the end of the lease and Mike had been promoted to Sales Manager. I had the pleasure of dealing with both Tim and Mike again this week when I purchased a new BMW. They both contributed in making this a great experience. I would highly recommend Bridgewater BMW.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best deal and great experience at BMW of Bridgewater

byJames314on 08/03/2014

I'm very impressed from my personal experience at BMW of Bridgewater. My friend told me that Justin O. is a nice guy, he can give me a great deal. He is really amazing. He is very experienced and willing to go the extra mile for you. He has tried hard to find the best deal for me. He told me to come to the BMW event and get coupon from the manufactory. The coupon saved me a lot for the new car. At the beginning I tried to have factory order for the new X5 with my own options. Somehow there was problem and the order didn't go through. I was facing the situation to buy the in-store car and spend more money for the preinstalled options which I don't want. Two days later, he told me that he managed to get my order go through so I can get exactly what I want. I am really happy. My previous experience with car dealer is that they always try to sell you stuff. But at BMW of Bridgewater I can feel they try hard to meet your need and make you happy. Every one in New Jersey who wants to by BMW, you owe it to yourself to contact Justin O. at BMW of Bridgewater, he'll offer you a great deal and a great experience!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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