Lynnes Hyundai

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Tuesday
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Wednesday
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Thursday
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Friday
09:00 AM - 09:00 PM
Saturday
09:00 AM - 07:00 PM

Customer Reviews of Lynnes Hyundai

3.4
Overall Rating
(5)
Recommend: Yes (3) No (2)
Write a review: Sales | Service
sales Rating

New Car Purchase after lease

byNicolePon 02/23/2018

Domenick was helpful, no high pressure sales. I came in looking to either buy my lease or a brand new hybrid. We test drove two hybrid cars and I ended up purchasing the second I drove. I was was emotional about selecting the new car. Domenick was very kind and gave me time to "say goodbye". It meant a lot that he walked me through the steps and asked what would take to make me feel good about my purchase. If that meant keeping my lease then he would work with that. We went over all the pricing and various options so I could get the most for my money.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
56 Reviews
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sales Rating

New Car Purchase after lease

byNicolePon 02/23/2018

Domenick was helpful, no high pressure sales. I came in looking to either buy my lease or a brand new hybrid. We test drove two hybrid cars and I ended up purchasing the second I drove. I was was emotional about selecting the new car. Domenick was very kind and gave me time to "say goodbye". It meant a lot that he walked me through the steps and asked what would take to make me feel good about my purchase. If that meant keeping my lease then he would work with that. We went over all the pricing and various options so I could get the most for my money.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Good Lease Experience

byGeranimoon 02/22/2018

We leased a new Elantra over Presidents’ Day and had a great overall experience. Jose was attentive and patient with us, answering our questions and staying focused on the vehicle we had in mind. We were quoted a price that was fair based on our research so no complaints at all!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Thanks Joe

bypjumperon 01/22/2018

My 4th Hyundai bought through Joe Cassese and each experience is better than the previous. Everyone involved in the process had been helpful, thorough and professional. Many thanks GJB

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

horrible experience

bygangy11on 09/09/2017

'I am right here with the email of registration of gift card for a test drive, however, they told me they cannot process it because I do not have a paper based print out. I have the code in my email and I know they all have printers so I ask if I can forward the email to them and have it printed for me. But this request is also turn down for some excuse of security. Don't they receive and send emails everyday. Really disappointed with my experience here and the whole dealership has no sense of service. It is really an disappointing place and I will never suggest here for anyone interested in Hyundai: maybe you can have better luck other place. And two interesting things: 1.I wanted to test drive a 2018 sonata, but was told they Ned to get one from some place 3 miles away. The reason is that their lot is still full of 17 models so no place for the 18 model 2. Their open hour is until 7 pm, but at the time I was about to leave around 630pm, they already about to close the door and I can tell there is no customer around.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
service Rating

Worst Service at Lynnes One Star is generous

bykareng323on 01/20/2017

By the way, the non-Hybrid certified mechanic at Towne Hyundai found the front axle nut to be loose. I guess Luis does not know what he is doing. Tell him McDonald's is hiring - maybe he can managed not to mess up the french fries. Your Smug Service Manager, Luis, with the short dark hair should go to Customer Service Training and tell him he is not a Hybrid Certified Mechanic either so he can possibly help anyone there. I have never been treated so poorly by anyone ever in my life as I was by Luis. Service Invoice HYCD810927 Thank you Towne Hyundai for fixing what Lynnes could not.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
sales Rating

scam alert! Buyer beware!

bydplevy81on 04/30/2016

Went there in search of a used car for my girlfriend. They play all the stereotypical shady car dealership games. They advertise a low price, then make you wait for hours to sign the papers after you make a deal. By the time you get into the sales office you're excited and just want to leave in your new car. this is where they sneak hidden fees and extra payments into the paperwork without telling you. If you point this out, they will become combative and ask you to leave. We walked right out of there. On a side note, while we were negotiating, the police were called because a service rep allegedly punched a customer. I have a feeling most of the positive reviews were written by the sales team. Buyer beware!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

Wished I went there sooner

byEllenKBon 04/23/2016

I live 2 traffic lights from another Hyundai dealer, but drove an hour to Lynnes.(after a very bad experience) Dominick, and Chris were beyond helpful and honest. As stressful as car buying is, they made it a lot less stressful. I wish I went there sooner. I highly recommend them for a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

amazing service

bydawnalissa37on 03/12/2016

Our salesman Jose Rios had been extremely helpful. He made our Expeience in Leasing for the First time from Hyundai, very comfortable,Quick and easy. We are looking forward to doing buisness with him in the Future. Very Pleased.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fantastic dealership

bygenehtcon 02/28/2016

Lynn's was the second dealership I visited to obtain more information about the President day specials they had on their website. Before I express how great this dealership is, be sure to read my scathing review on the worst dealership I have ever been to which is Wayne Hyundai. My old 2004 Hyundai died on Thursday and needed to get car before the weekend was up. The old car was a hand me down after my father in law passed away. In any normal case Hyundai wouldn't be my first choice of car to lease. But in memory of my father and he being a life long Hyundai owner I decided to go to Lynn's and see what kind of deal I could get. I didn't need to get anything fancy, I just need a second car to get us around local. On their website they had a special deal for an Elantra for $69 a month with $2,800 down and about $1,400 in tax title, licensing etc. Base model, again nothing fancy. When I arrived I was met by LT. I sat at his desk and first told him about the terrible experience I had at Wayne Hyundai the night before. I then said the same thing to LT that I tried asking the salesman in Wayne. "I saw the special on your website, could you explain to me the deal and show me the car. I also explained that I preferred not to put any money down and that my credit was top tier. LT was fantastic. He told me I qualified for $500 that i could use towards Title fee's because I already own a Hyundai. Lt was very knowledgeable and never made me feel that I was crazy for asking for such a deal. He brought out AL the finance guy and we talked about the numbers. My goal was to leave with a car for under $200 a month lease. I figured that was a good deal with rolling the down payments into the $69 per month. If you figure that for every $1,000 you want to not put down on a 36 month lease you would pay roughly around $30 bux a month. I was able to get the car for $194 a month. I suggest anyone looking to be treated properly when looking for a car weather your credit is great or it's not, go see LT and AL at Lynn's. Very very nice guys. I walked in at 7:15 and walked out with a car at 9:45. Thanks LT

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome service

byAriana33on 02/24/2016

I just recently leased a 2016 Sonata and I couldn't be any happier with my car. This is the third time leasing a car from Lynne's and I am always pleased with their service. Their staff are very professional, polite and work with you to get the exact vehicle you desire. I highly recommend to anyone looking to buy or lease a new car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Amazing sales experience

byjpulla918on 02/23/2016

Just recently purchased an Elantra at Lynnes Hyundai and I couldn't have been happier with my experience. The level of expertise and customer satisfaction provided by Mr. Jose Rios was outstanding. He was extremely knowledgeable and was more than willing to answer all of my questions. I left the dealership confident that I had made the right purchase. I'll be sure to recommend him to any friends and family who are interested in purchasing a car.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

New vehicle purchase

bynotsouthon 02/23/2016

Stopped into Lynnes Hyundai today to see about purchasing a new Tucson.I spoke with the sales rep Jose Maldonado,.explained to him what I was looking for.Jose was able to look up a list of vehicles.We checked out several different styles of the Tucson.Jose was pleasant to speak with.He took his time explain the different options and had a lot of patience.We went out of a test drive then came back to the dealership.I have to say the negotiations were not difficult.They were straight forward with the pricing with no hard sales push.I would highly recommend Lynnes Hyundai and the sales rep Jose Maldonado.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

very satisfied!

bymirk13on 04/30/2015

I walked in with a pre-negotiated price from Truecar.com for a Sonata Hybrid 2015, which was $8k below MSRP with the incentives added in. Once I clicked submit on the website, I literally recieved a call 20 seconds later. I also went in with a pre-approved loan from my credit union. This dealership also gave me more for my trade-in of a Honda Crosstown than any Honda dealer was offering. I left with my new car a few hours later, and VERY happy with the sales person that took care of me. If you go in, ask for Luis Gonzalez. He was great with me, and I highly recommend dealing with him.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

avoid this place at all costs. super shady sales team!!!!

bydplevy81on 03/16/2015

this was the worst experience ive ever had at a dealer. they advertise low prices to lure you in, and then get their money back by slamming you with thousands of dollars in hidden fees when you sign the paperwork. they are the stereotypical shady used car lot with the "what can we do to sell you this car" type of predatory salesman that will lie to you about everything from your car being "certified" to the interest rate you will be getting... i ended up walking right out of there without the car and will NOT be returning. everyone reading this review, don't even waste your time. they are not looking to make a fair deal, they are looking for suckers to take advantage of. this place is a scam. wish i could leave less than one star.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

February 2015 Used Car Purchase

byTheBaranon 03/05/2015

Bought a used Prius at Lynnes end of month February 2015. Overall the experience was positive. Went through the typical transaction steps; price negotiation, financing, filling out applications, etc. Salesman was very helpful in helping to arranging temporary insurance and in transferring plates from my old car. Felt I got a good deal as the Prius was loaded with various options, but was somewhat desperate as the car was for my daughter, who was driving a 2002 Chevy Malibu, the engine of which had blown due apparently to some design defect with the air intake manifold. Only real complaint with Lynnes was the lack of parking, especially handicap parking as I was recovering from hip replacement surgery and I am battling cancer and dealing with chemo side-effects. Regardless, the staff went out of their way to retrieve my car when it was time to go home and to make sure I was safe and comfortable during the buying process (I was using a walker at the time). Only other complaint was how rushed the transaction was. I planned to put down more of a deposit to lessen the monthly payments of the loan. Not having the funds accumulated just yet, I put down a nominal deposit and financed the rest. I probably should have been more prepared and have the funds ready when I went to the dealer, however, being confined to a walker makes routine tasks like going to the bank difficult. Location of Lynnes just off the Garden State Parkway is a plus making it very was to get to and from. Other plus for me is that NJ Transit bus service runs from very near my house to a stop right by the dealership. If the car needs service this could be a plus. So overall...Positives = friendly, helpful staff; good location; good deal on the used car. Negatives = Limited parking, no handicap parking, transaction a bit rushed.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Do not keep their commitments tires for life

byzepplin76on 10/07/2014

I purchased my car in 2009 with tires for life promotion. As per promotions rules, I was suppose to do all my car services with them. I drive 60 miles each way to get all my services done with them to comply with this promotion. Now my car needs new set of tires and every time I visit service station, I am told no need to change tires right now . However, when I go to costco and any other tire shops . All these shops recommend to get new sets of tires. I am not sure why lynnes hyundai is delaying my tire change . Not happy with this kind of service.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

The worst experience!

byjoeferrieroon 08/12/2014

I have had the WORST experience ever with this place! Let me say that I have owned (financed) 7 new cars in my life. Yes, 7 and I'm only in my mid 30's. I like to trade in cars often. I traded in my Jeep to Lynnes for a Hyundai Santa Fe in May. I've had nothing but problems with the car. Every time I drive on the highway it goes into LIMP mode and stops working. Now that corporate is involved it seems to finally be getting fixed. My other HUGE problem is that they STILL haven't paid off my old car. It's been 3 months! I get calls everyday from the finance company and now my account is delinquent on my credit report! Every time I call Lynnes they tell me that someone will get back to me by the end of the day. No one ever calls, so I call the following day and get the same message. I can't tell you how bad this experience has been. Having said that, my sales person was great, but none of this seems to be in his control.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

This Dealer is NOT Worth Wasting Your Precious Time!!

byhumtumon 05/13/2014

They are POINT BLANK [non-permissible content removed]! They committed a price of $ 25,550 including Destination Charge for a Sonata Limited 2.0 T with Navigation package over the phone. I asked their sales rep. Al...t couple of times that do not deceive me with bogus discounts & lucrative numbers but he kept on re-assuring me that this is what they could offer n he even checked with his manager the price n everything & checked his car stock & confirmed vehicle MSRP $32900. I couldn't believe my ears but after several reassurances decided to visit the dealer. I was at the dealership in an hours time & took my family along hoping against hope that this might not be a LEMON......but unfortunately that's exactly what it turned out to be!! The moment i entered they called the sales guy who spoke with me over the phone & he immediately introduced to another sales guy S...v. & left the scene. I insisted on meeting the manager A.... but he wouldn't come. This S guy ADDED $ 500 to the price they had committed over the phone. On further pushing he called the manager & he said that you need to pay Fees & Destination charges EXTRA, adding another $810 + $300 Fees ( in ADDITION to the Documentation charge) to the committed price. I didn't waste any more time got up & left. Good thing I reached home in time for the kids to go to bed on time! I would insist on NOT relying on anything these guys commit! All the Best to those who want to still deal with such dealers!!

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
service Rating

A big ripoff

bycpanganon 02/26/2014

I am a second owner of a 2011 Hyundai Sonata. The check engine came on with 19K miles. First, I went to my reliable mechanic and told me it's the gas sensor but good news is because it's under warranty, I can take it to any Hyundai dealer to get it fixed for free since it's under 5 yrs, and below 60K. The lady I talked to in the service dept. told me right off the butt, that they don't honor other diagnosis other than their service guys and it'll cost me already $120 just for diagnostic! Then they will let me know if the parts or whatever service they will do is under warranty! These people will do anything to find fault to a car so they can make money!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Dishonest, Deceptive Dealer

byjohndeboleon 07/26/2012

I submitted a Consumer Reports Price quote and was issued one by Lynnes Hyundai and another two from other hyundai dealers in Bklyn NY, A salesperson named Aisha sent me emails re: the vehicle and I told her that although their quote was pretty good I had a lower quote from a Bklyn Dealer, Ms. Aisha told me that if I could bring in the printed quote of the lower quote into their salesmanager they would either match or beat the quote by as much as $ 300.00. So yesterday we went in to speak with the salemanager as Aisha was off, when Semos Kostidakis , the general Sales Mgr came out to greet us, we explained the details and presented him with his quotes and the other lower quote, he then stated that they had sold the last Hyundai Elantra Gls but they were expecting more in next week and then he referred us to a salesman whom we presented the same information, he then went to get a list of the vehicles they were receiving next week and there were some models to fill our needs however he then proceeded to tell us that unfortunately the vehicles that were coming in had a higher MSRP $1145.00 more than the original MSRP of 18470.00 and that as such the best price they could give us was $400.00 off of Invoice, so not only did they not beat or even match the price, they actually raised the price they originally quoted, therefore not honoring their own Quote. I truly despise dealing with dealerships just for these reasons, its as if they cannot be honest and respect their customers time. It is inconceivable to me that the MSRP of a recently released 2013 model could go up in price, months after its release if anything the released price one would think would be the highest MSRP. Lynne's doesn't honor their agreement with Consumer Reports and attempt to fool the leads provided by Consumer Reports. I will be reporting this to Consumer Reports to see if they wish to include them in their auto buying program. Stay away from this dealer or Be Aprised as they do not appear to be very honorable in their business practices.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Very Happy

bylaybug8on 10/13/2011

I leased a 2012 Hyundai Sonata from Lynnes Hyundai in Bloomfield and I am very happy with my purchase. My sales person was Domenick (sp?) He was very pleasant to deal with and introduced me to Semos that crazy guy on the billboards and to a few other people. I informed my sales person I wanted a white Sonata with black leather interior and at an affordable lease. After a few months the car I wanted finally came in he gave me a call and I was at the dealership within 2 hrs making a deal. The car was perfect and so brand new I couldn't wait to drive it off the lot. Domenick was very patient and explained everything from how to program the radio to how to set up the blue link (new on 2012 models). I am enjoying my Sonata and would definitely recommend Lynnes Hyundai

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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