Deceitful practices. Be very careful
in 2014 leased a car that I had been looking for since my Honda Crosstour was near the end of its lease. So we ended up leasing the only fully loaded Kia Cadenza they had and we were very happy with the car. A few months before the lease was up and during one of my service visits they tried to lease me a newer model and I tried to downgrade to a Kia Optima to lower my payments but to my disbelieve the same salesperson that leased my Cadenza, Mr. Jeffrey Fore was coming up with the same $3500 at delivery plus a similar monthly payment for a smaller term. Of course that didn't make much sense and I ended up buying a brand new VW's for the same I was paying for my lease. My real reason for this review is that after I returned the vehicle a month before the lease was up and after paying all the months due I get a bill from Kia Finance for a "Disposition Fee" of $400 plus taxes. It turns out that Sansone slipped a $400 fee that gets applied if you don't purchase your leased vehicle. And deliberately they chose not to explain you that ridiculous charge, which Kia subjects to Sales Taxes on top of. That is as deceitful as I've ever seen from a car dealership. there is no way I would have signed a disguised charge as that and I never had such a charge for any of the previously leased Honda or Nissan. Stay away from dishonest dealerships!
I don't consider myself an experienced negotiator but I feel they treated me well. I came prepared to deal with multi-day negotiations i.e. going back and forth between different dealerships. The sales guy (Justin Granville) didn't waste too much :) of my time and gave me a pretty good deal on the new Kia Soul on the first day.
An Extremely pleased customer.
I must say this is by far the most pleasant experience I have ever has as a customer in the auto department. My sales person was Justin Granville and he was pleasant from the very start to the absolute end, making sure he worked together with his managers and my wishes to get me the vehicle I deserved. All teams involved that evening did a phenomenal job not only in their customer satisfaction rate but over all hospitality. Oh did I mention they bought my entire family dinner! amazing experience of all car shopping and buying ever.
Pleasant Experience With Excellent Salesmen
Justin Granville and Wessman Hamdan made my car buying experience very pleasant and painless. They were extremely knowledgeable and friendly. I will definitely recommend this dealership to my friends and family in the future and plan to become a repeat customer.
excellent communication with the Kia staff
It was a pleasure to work with Shawn Leonard. He was very knowledgeable and got me into a car that I love and best fits my needs! I highly recommend his services to anyone interested in purchasing a Kia.
Miracles do come true - Thank you Raza for making this happen and happen so smoothly. Our experience at Kia today was great still cant believe we are driving out with a brand new car thanks to Raza for helping this dream come true you are really THE BEST!!!!!!
my experience at KIA motors with Raza is the best I ever experienced. he has the patience of an Angel and very very very helpful. if anyone goes to KIA ask for Raza. the manager John is also a great person willing to help.
today me and my mother went into sonsone kia looking for another car to put into my name and raza made my day he made us feel welcome and basically like family he is very helpful, wonderful and great I will refer him to anybody and come back just for him we had a lovely time with raza. I have the car I want and color as well I love it I want to say thank you Raza for all of your kindness and help an getting me my car I always wanted. such a great man.
Raza was a delight to work with and made sure I was leaving the dealership completed satisfied. He has a energetic personality and was a pleasure to work with. He made this experience a pleasure.
I walked in not expecting to leave with keys in my hand. However, Raza made it very easy! I am happy with our deal, and he made the experience very comfortable. We'll be seeing our new friend Raza for our future cars!
Very best experience thus far!!! Raza was very charming and welcoming. He didn't look at me prejuding. It was like he owner the place, he was very pleasing and nice. He got us the very best deal and we loved the car. He is someone I would highly recommend. He is a class act and I would buy from him anytime.
After years of purchasing cars, I have never experienced such a pleasant dealer. Raza was so helpful and willing to get me the best deal possible. He made our visit extremely welcoming. I recommend you to ask for Raza when purchasing your car/ lease. He's like family now.
I had a very nice experience at Sansone Kia today. Raza is a well dressed and is well educated on the Kia product. He made us feel very comfortable while going through the process of buying a new car. We had a few laughs with our wonderful experience and we are looking forward to our next car buying experience here at Sansone Kia with Raza!
Raza was very helpful. As soon as we pulled into the lot he was there to greet us with a big smile. He got me the car I wanted for my birthday at a great price. Raza Made my visit to Sansone Kia a successful one! Thank you !
Raza was very helpful from the second I walked in, providing us with the best deal for my new Kia Forte! I highly recommend Raza to anyone interested in purchasing a car at the Sansone Kia dealership, he is the best sales person there!
Raza was EXTREMELY knowledgeable and helpful in my decision to purchase a Kia Optima. I highly recommend him to everyone out there. Courteous, knowledgeable and friendly!
Raza was very helpful with the lease of my new Kia Optima. He worked with me to get the best possible deal. I would recommend this dealership and Raza as a sales representative to all my family and friends. We will be returning for all our future car purchases.
I am writing this review in reference to RAZA from Sansone Kia. first I came in just looking to check out a few cars and not really expecting to buy anything. But RAZA did More than an Exceptional Job; I told home what I was looking for and my price range. this true gentlemen went above and beyond to satisfy my wants with a deal I could not turn down. LADIES AND GENTLEM IF YOUR LOOKING FOR A GREAT DEAL FROM A GREAT GUY COME CHECK OUT RAZA AT SANSONE KIA WOODBRIDGE NJ.
I just want a take a second to commend Raza and the team at Sansone Kia. I must admit I came a little apprehensive (figuring I would be attacked by thirsty salesman) but it was the complete opposite. Raza was a professional and courteous individual who took his time and worked with us so we felt comfortable with the vehicle we were purchasing. In addition to Raza's excellent customer service, the sales manager Wes was also very courteous and professional. In short I would definitely return to Sansone Kia and would highly recommend them for anyone in the market for a new Kia.
Awesome Dealership!! Excellent Sales people!! Awesome Cars
We love Sansone Kia!! Our Salesman Sean was great!! We will definitely be back!!! Overall an Excellent Experience!!!
Our Salesman Sean Leonard was Excellent.....from start to finish!!! Couldn't ask for a better experience!! We would recommend Sansone Kia to all of our Friends and Relatives!!!