Tulley BMW of Nashua

Today 8:00 AM - 7:00 PM*
*At this time store hours may vary.
Sunday
12:00 PM - 4:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 7:00 PM
Saturday
9:00 AM - 5:00 PM

Customer Reviews of Tulley BMW of Nashua

2.3
Overall Rating
(6)
Recommend: Yes (2) No (4)
Write a review: Sales | Service
64 Reviews
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sales Rating

BMW4rosie

by BMW4rosie on 03/13/2021

I decided I wanted a BMW as my forever car. My experience at Tulley was one of the best car-buying experience’s I have had. My salesperson was Warren who went above and beyond to find me the x3 of my dreams. If you want a happy, polite, patient and knowledgeable BMW salesperson, see Warren....you won’t regret it!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Abnormal engine noise diagnostic

by VNP on 02/06/2021

I bough my X3 here, brought my cars here for services too. Recently have my 5 series for service and check out the abnormal loud “whopping noise” on the back of the engine. When I picked up the vehicle, the loud engine noise is still there. The service advisor and the technician confirmed that and want to compare it with other 5 series. It has been over a month since, the abnormal engine noise getting loud and louder each morning, I try many ways, text, email and voicemail, to follow up with the issue but no response. It is really unprofessional. Not bring my cars here again

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Sent over for a $30 job and ended up with a $1,700 bill!

by Rick D on 01/21/2021

Brought my daughters BMW there to plug a flat tire. 4 days later we received a call that the technician was having an issue getting the lug nut off. Without telling me, they went with an option that would either get the lug nut off or damage the wheel. Well they damaged the wheel beyond repair and the quote to fix went from $30 - $1,700!!! They took no responsibility, did not apologize and would not discount the repair. So I took it to another shop who could not believe what Tulley service had done and did the entire job for $700. I am completely dissatisfied and will not be doing business there due to this incident.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
sales Rating

Unprofessional Client Advisor

by BMW on 09/05/2020

Use caution if working with Wendolyn Mabie. Her customer service skills were very unprofessional. She chose not to take the time to make a sale and rather push her potential customer out the door.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

BUSINESS PRACTICES ARE UNETHICAL AT BEST. BUYER BEWARE!!!

by NASDAQ on 07/09/2019

Purchase and Sales agreement in hand and signed by the dealership and myself. Deposit was collected by the dealership and items placed in the car by me in anticipation of a delivery. I also have texts confirming the deal with Chris Geer (Internet Sales Manager) and had more than a fair share of conversations to iron out the specifics. Handshakes don't mean anything. We want your business banter is also just part of the game they play.... Bob M (Preowned Manager) kept talking to me about what a great deal this was and that he never would have done it as a dealer representative. I guess at the end of the day his weight in this trumped Chris Geer. Valeriy Goldenberg (General Sales Manager) was texting with me on here at 11:30'one night that they wanted to make me a customer and was involved in coming up with the final numbers with Chris Geer. Went in on Saturday, June 15th to sign paperwork for a Father's Day delivery. Was told there was a problem by Chris with the trade and they would get back to me on Monday after contacting BMWFS about the MMR on the trade. They appraised the car twice and looked at the brand new tires I have on it and never an issue. Just told me in text not to drive to Florida. I have that text. Was also told by Chris that this was an issue he was not concerned about and that it would be taken care of. In the interim I reached out to Peabody and Stratham and they told me that Tulley was way too aggressive on their deal and that was why they were backing out. I was informed that the purchase contract was something they must honor but the waiting continued. Just got a call this am after having a 45 minute conversation with the COO/GM advising him of the situation the other day. While on with the COO I was told that Brian Tulley handed this off to him as I reached out to him via VM and email. I guess the owner didn't want to get involved and is ok with these business practices. Val was rude and abrasive and told me the deal was dead when he called me and told me I should take my business elsewhere. Really? Sales man texted me on Wednesday, June 26th because some of his customers wanted to know what happened. I guess the internet is a forum to voice the facts so others don't suffer. He said his name is on the purchase contract and that he posts BMW videos so people see items from this dealership. He told me he was on my side on this and was going to go talk to management upstairs. Since that time I have been asking him for an update and I have heard NOTHING. I guess he actually is no better than the rest here. I understand he wants his job and these people problem told him to keep his mouth shut. Again, I reiterate, I DID NOTHING WRONG HERE..... If they said here is the deal we CAN DO I would have listed to them but they are not the type of dealership to admit to a mistake. I guess that is why at least one dealership that I know wont even trade cars with the... Too many issues and the GSM has quite the reputation from all the GMs I have talked to since this matter got to the point I was told the deal was off. I guess a contract is a mute point at this place and ethics are not a requirement.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

2016 bmw 428i

by Bankers1015 on 05/22/2019

My best friend and I came to Nashua from Bangor,Me on May 4, 2019 to compare an audi a5 with their bmw 428. We were met at the door and greeted by Josh McClaskey and introduced to Corbin Tulley as well. Josh was very honest comparing the differences and after taking a test drive, I decided to crunch some numbers and get a trade in estimate. We came to an agreement and I was introduced to Joe in finance who very very detail orientated explaining page by page in my contract. When I got back to Maine, Josh continued to follow up with me and when I had an issue with my local town office, I messaged Josh who was very prompt getting me connected to Joe who called my town office and straightened it out right away.I would recommend tulley bmw to everyone and I thank them again for such a positive experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Please consider another dealership

by dtsampson76 on 06/05/2017

I Hope this helps anyone who is thinking of purchasing a BMW at Tulley BMW (please reconsider). We bought our car two years ago (2011 z4) and when we were brought to the finance manager were sold an extended service plan. We spent a considerable amount of time talking about the merits of the warranty. We asked about very specific details on what would be covered and what was not, and were assured that everything was covered except for the brakes, rims and tires. We were also told that the service plan was in place unlimited 100K miles without an expiration. Well as you might suspect these claims were not true! and my plan will expire this month with 62k miles on the car. When calling the dealership today I spoke with a manager who asked for the description of the person in finance. I provided that description and was told the person that meet that description was TERMINATED, and that those practices do not exist NOW. I get the impression that perhaps there were other shady doings with that employee / organization and will pursue that aspect with the New Hampshire Department of Insurance. Now I concede that this is a shame on me moment, I did not read the fine print on the contracts, took what I was being told at face value and I will continue to beat myself up on that. I would recommend that you find a reputable dealer (that would be one that does not accept deceptive sales practices at ANY TIME), and read every line of the 20 documents presented for signature.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
sales Rating

Went to Tulley to rule out buying a BMW…

by gregnh on 10/25/2014

This Summer I went car shopping. I was looking for a nice daily driver with just a bit more hauling capacity than a sedan. I stopped by Tulley BMW of Nashua (New Hampshire) just to peak at the cars and rule out a BMW. I ended up taking a test drive and was so impressed with the car that I decided to consider a BMW. I'm a slow buyer. I read as many car magazine reviews as I could find. I obtained a copy of the owner's manual and read it cover to cover. I looked at what people were saying online. And then I peppered the dealership with detailed questions. The dealership did a great job answering my questions. The few cases where they couldn't immediately give me an answer they quickly got back to me. I mostly dealt with Mr. Chris Geer and Mr. Ajay Goyal. I ended up ordering a 2015 BMW 328d Sports Wagon from the factory. The dealership kept me apprised of the status while the car was being built in Germany and transported to the USA. The car was delivered to me in perfect condition. I have now driven 2,000+ miles and I have not encountered any defects. Both the dealership and the car greatly exceeded my expectations. I recommend Tulley BMW of Nashua to anyone in the market for a car. Greg M.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Purchase of a new BMW

by buyerx1 on 10/07/2014

My sales consultant, Ajay, was very professional and answered all of my questions and concerns. He made the purchase go very smoothly. I will definitely recommend Tulley BMW to my family and friends.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Smooth no hassle process

by morpheus82 on 10/03/2014

First BMW purchase , Had Len as our dealer who was upfront and honest about the car and the timing. Len was constantly in touch and kept updating about the delivery status. Would highly recommend these guys.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Outstanding

by JimP3141 on 07/30/2014

I'm on my 5th BMW, 4th from Nashua Tulley and Salesman Mark T. Great guy, great dealership, I buy for the fair and easy deals and stay for the outstanding service I've received over the years. Visit them if you're looking for a great experience buying a BMW.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fantastic cars and fantastic dealership!

by Tolles_Auto on 06/25/2014

The BMW is an absolutely fantastic car! This was also the best experience I ever had in a car dealership. It was painless! Thank you for all the great help!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Very pleasant experience

by Go_Falcons on 02/24/2014

Competitive pricing, no hard pressure selling, accurate information, went the extra mile to help client -- I plan another purchase this fall

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ultimate Car Buying Experience

by skinut2 on 02/24/2014

Great car buying experience from start to finish.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Great Personal Customer Service!

by Steve_Wojcicki on 02/21/2014

I visited the dealership and picked out my new car. At the time, I had a rental. On the day of delivery, I could not get a ride from the rental car company to the Dealership. I asked the sales representative if he could pick me up and give me a ride to the dealership. He was there on time and during a huge snow storm. The representative was driving the same car I was purchasing. Throughout the ride, I was able to get familiar with my new vehicle. What a great way of doing business!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Dealership and Sales force

by zack22 on 06/27/2013

I purchased 5 vehicles in the past 42 months from Tulley BWM. Purchased all 5 vehicles from the same person, Mark T. To me dealing with the same Sales person is extremely important. We developed a great relationship over the years. Mark understands my needs, talks to me even if I'm not in the business of buying a new car. Dealership is extremely nice, clean and professional from Service to Sales. I would continue to do business at Tulley for years to come.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

second purchase within the past year

by music3 on 06/14/2013

My wife and I purchased an X5 at Tulley BMW last fall after looking at many cars at many dealerships. Our salesman at Tulley, Frank C., took the time to listen to what we wanted and arranged test drives in several vehicles. We eventually ordered a new vehicle ( Frank, thanks for your patience). Our experience with the entire sales process was so positive that we just purchased a second BMW from Tulley.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

Top Notch Staff.......

by mrsr1 on 06/07/2013

This is my second BMW purchase from Tulley. I went into the Manchester branch to just “look” at convertibles! My salesperson, John S., came out to assist me and showed me a few cars I might be interested in. He was very knowledgeable about the vehicles and never pressured me, but offered to assist in any way that he could. The professionalism, courtesy and friendliness from the General Manager Jay on down the ladder were beyond words. The rest is history………thank you John for assisting me in making my dream come true and for helping me get this awesome, rockin’ car!!! Suzanne Rivard, Manchester, NH

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

2010 BMW 335XI

by Lori66 on 06/04/2013

I walked into this dealer not knowing what to expect, im a woman alone looking to buy a vehicle, I was sure the sales people would think they see an easy sell, I did my homework and pretty much knew what I wanted to purchase and for what price. What I wasnt sure of was what my trade-in was worth, I knew there was a huge possibility that I would leave son after without a sale because of my payoff amount. I met Ron at the door and he was incredibly professional, prompt and made me feel instantly comfortable. He introduced me to Dan who was very kind and friendly, i explained what I was looking for and he brought me out to the lot to look at vehicles, never pressured me to look at cars I knew were out of my price range. I saw a couple I really liked and we went back in and asked me where I wanted to be with my payments, wrote up a quote and presented it to Ron, of course it was higher than I wanted to be in payment wise but gave me a fabulous deal on my trade in, Ron and Dan put me right where I wanted to be and gave me a awesome deal on the BMW I bought!! I was thrilled, I love my new car and the experience was awesome, great bunch of sales people for sure. I will never buy a car anywhere else again. Finally back into a BMW thanks to Tulley!!! I truly thank you for all you have done!!! Lori Higginbottom

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable
sales Rating

New Car Lease

by NHaccountant on 05/29/2013

We have recently leased a 2013 BMW from Tulley BMW and had an excellent experience. The sales team was very knowledgeable in the vehicles. They management was also very supportive and assisted in the process. Financing also went completely smooth. As a whole, the entire experience was very pleasing and we are very happy with the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Everyone was great, would recommend!

by honion on 05/27/2013

I had a great experience buying my CPO BMW from Tulley the sales people were low pressure but took their time to go over all the features of the car. The negotiations went smoothly even though that is by far my least favorite part! It was awesome to pick up my car from the showroom, they had a little sign saying the car was going home with me today and were always super pleasant to interact with. Thanks to everyone at Tulley!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
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