Grappone Hyundai

Today 8:00 AM - 8:00 PM
Closed Now
Sunday
closed
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Grappone Hyundai

4.9
Overall Rating
(109)
Recommend: Yes (108) No (1)
Write a review: Sales | Service
sales Rating

I love my car!!!

byBonnieon 11/08/2018

It was an easy process, no pressure. Nate was a great salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
145 Reviews
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sales Rating

I love my car!!!

byBonnieon 11/08/2018

It was an easy process, no pressure. Nate was a great salesperson.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

thank you for your help

byJenniferon 11/04/2018

The staff was welcoming and helpful during my time here. Above & beyond, professional. Top dollar for my trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

No title

byAnonymouson 11/04/2018

I like not fighting about the price, but it makes me wonder if I got the lowest price. This is really more about the other dealerships than about you. Regardless, I like not haggling because it takes the stress out of car buying.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Awesome first time car buying experience!

byNikkion 11/04/2018

Friendly and knowledgeable reps and they were all willing to work with me to get me the car I wanted, and made sure all of my questions were answered before I left.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Purchasing a new Hyundai Santa Fe

byGeneon 11/03/2018

Taylor was very friendly, efficient, and accommodating and professional.. He was a pleasure to work with as we're the other people who helped us with our purchase.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

purchase of vehicle

byChristineon 11/02/2018

no pressure

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Grappone Hyundai

byMelissaon 11/02/2018

Gene and Sarah were excellent to work with during the process. I took quite awhile to make a decision, but Gene was so patient and helpful. Sarah was knowledgeable and I loved her attitude. I went to a few other dealerships when I first started looking at vehicles and without a doubt Grappone Hyundai was the best. It wasn't stressful and I didn't feel pushed. Such a great experience. Thank you all!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Great Experience!

byCraigon 11/01/2018

Quick and easy with a great price!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bought my first NEW car, great experience with Toby!

byJustenon 10/30/2018

I liked the no-pressure, up-front approach to car buying. I knew what my preferences were and thought I would try to be up-sold to a vehicle out of my price range. Toby asked me what I was looking for and I got the vehicle I wanted at a fair price. Everything was laid out in front of me so I understood exactly what I was getting as well. The ONLY THING that kept me from giving Grappone Hyundai 5 stars was the fact that the vehicle I purchased did not have floor mats. It was brand new (2018) and I bought it off the showroom floor. I did not notice it didn't have floor mats, I assumed (which is mostly my fault, but still) that a new vehicle would have floor mats. HAD I KNOWN, then I would have insisted they be negotiated into the sale. After I noticed (the next day, after purchase), I called and brought this to my salespersons attention and was told I could come in to buy some for $150. For buying a $23,000 brand new vehicle, I would have appreciated being taken care of in this regard. BUT, that is a minor set-back. Other than that, I had a great experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

So glad I went to Grapone

byAmyon 10/28/2018

Sarah Emery was amazing I will be recommending her

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Grappone is amazing!

byNaomion 10/28/2018

I really love the no pressure sales tactics. It’s a wonderful change from most other dealerships I have works with. I was never concerned that I was being taken advantage of.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Anxiety free car buying

byMichael_Con 10/27/2018

Our product specialist was knowledgeable and let us drive the process. We had a basic knowledge of what we wanted and he didn't try to up-sell us. It was anxiety free car buying which is a sentence that I never thought I would say.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Excellence

bySteveon 10/27/2018

Great customer service every time. No place else I would bring my car

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bought a car.

byGlennon 10/24/2018

The competing no haggle price.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Car

byMatton 10/23/2018

No haggling

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Another great experience at Grappone!

byEmmaon 10/21/2018

Everyone was very helpful and informative and I didn’t feel pressured or rushed. The individuals I got to work with were wonderful and I appreciated the time they took to help me find my new car!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Bestest Car Place Ever

byNancyon 10/20/2018

I liked knowing that I was already dealing with your best price. Erik Faust was awesome. He was knowledgeable and very likable. He was the first "car guy" I wanted to hug good bye. AND I just got off the phone with him checking in on me. I love your business model. This is my second time in and my first experience was with Vince or Vincent who helped me get my daughter into yet another CRV over a year ago. That first experience made me a Grappone customer and this second one with Erik confirms for me that driving from Portsmouth to see you is totally worth it.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Fast, Fair, and efficient.

byLisaon 10/20/2018

Fast and efficient. I explained exactly what I wanted and they delivered. I was also given a more than fair amount for my trade in which was fantastic and appreciated.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Buying a car

byRicardoon 10/11/2018

Easy, transparent.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

purchase of Mazda

bySteveon 10/10/2018

Sales rep was very upfront and knowledgeable.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Best car buying experience

byRebeccaon 09/23/2018

No pressure, no hassle. Much more enjoyable car buying experience then the last time I bought a car in 2010. Thank you Nathan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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