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Customer Reviews of Paragon Honda

Review type:

Overall rating

5.0
5 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (4)|No (0)

Hi Haitham, leasing my 2024 CRV Honda was painless...same as driving it.

5 out of 5 starsby Lalit K Jain Esq on 02/22/2024

Leasing my 2024 CRV Honda was painless same as phones are wireless and driving it is even more painless. Thanks to you and your entire team at Paragon. Lalit K Jain Esq
  • Thank you for this amazing review and shoutout for Haitham! We really appreciate your business, Lalit. Regards, Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

    by Paragon Honda on 02/26/2024

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The following reviews are more than two years old. They are not included in the overall rating.
509 reviews
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  • Oil change/inspection

    5 out of 5 starsby Ortizd19 on 02/28/2017
    updated 03/10/2017

    Friendly service, loved the coffee and bagel while I waited. Confortable waiting room with tvs and charging duck. Everything took about 2 hours.
  • Honda CR-V Service

    5 out of 5 starsby Hampson on 02/28/2017
    updated 03/10/2017

    The service people displayed good communication skills which included appointment notification by e-mail. In addition, Alexander Taveras, Service Advisor, displayed good communication skills, attentiveness and answered all my questions well. The experience was a good one from Intake to Exit!
  • 6 stars if I could

    5 out of 5 starsby laureano2011 on 03/10/2017

    Patricia called me as soon as I put in an inquiry and was very professional and direct. She helped me pick out exactly what I told her I wanted over the phone. I was worried I wouldn't get the car I wanted, but she reassured me and I drove away with the car I wanted. Gary Lin was the finance manager I dealt with and he was very direct and friendly, he knew what he was talking about and went above and beyond to make sure that I understood what he was talking about by breaking explanations and concepts down.
    • Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for including standard-setting customer service from Patricia and Gary. Thank you for choosing us for your automotive sales and service needs and we look forward to meeting all your future needs the next time you need us. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/12/2017

  • This is THE showroom for you

    5 out of 5 starsby Stokerjo on 03/09/2017

    Haitham was very personable, knowledgeable and answered all of our questions. He knew exactly what we wanted.This is why we came back a second time. Gary in finance was smart, personable and excellent as well. We left feeling very confident again. Thank you
    • What an enjoyable review to read!  It is reassuring to know our team provided you with a great shopping experience. Paragon Honda’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in should you have any questions. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/12/2017

  • Job well done

    5 out of 5 starsby Xavier88 on 03/07/2017

    Everything was well taken care of and no problems ever since job was done. I am happy with the service I was given
    • Thank you Xavier, we love hearing from happy customers. It's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/12/2017

  • Honda Service

    5 out of 5 starsby Rosanna2 on 03/07/2017

    Good,fast and experienced services,well recommened,take good care of your vehicles,trusted people,good waiting area, excellent work, give good details of your car's problems,great customers service,very kinds,satisfied you with a good job,nice friendly people, complete the work within the timeframe promised, make you feel appreciated
    • Rosanna, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Paragon Honda satisfied. We are very appreciative of your 5-star review! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/12/2017

  • Wonderful experience

    5 out of 5 starsby Shannabob on 03/07/2017

    I had an excellent experience purchasing my vehicle. The sales team was very attentive to my needs. The overall experience was very enjoyable. I have already recommended them to my coworkers and friends.
    • Thank you for reviewing your time spent at Paragon Honda. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/08/2017

  • Great Experience

    5 out of 5 starsby Sbtony86 on 03/06/2017

    My salesperson Amanda was so patient, informative and most importantly listened to me. She definitely met my needs. I will definitely recommend others to Paragon.
    • Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that Amanda was able to meet your needs. At Paragon Honda, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/08/2017

  • Survey

    5 out of 5 starsby Valerie522 on 02/23/2017
    updated 03/07/2017

    Jorge Chapero the sales consultant was very patient. He answered all questions .He did not make us feel pressured or rushed.He was very kind and courteous
  • Great Experience

    4 out of 5 starsby Ashapineandi on 02/22/2017
    updated 03/07/2017

    The sales representatives did an excellent job. They were well trained and knowledge.I was impressed how courteous and quickly our questions were answered.They looked after all our paperwork which made it easier for us .
  • Great! little Ladybug the Honda Fit had a great service!

    5 out of 5 starsby paulinavernon on 02/23/2017
    updated 03/07/2017

    It was all pretty effortless, which was great. The staff was very attentive and helpful, it was all truly a breeze.
  • Great service

    5 out of 5 starsby Carter180 on 02/23/2017
    updated 03/07/2017

    Paragon was excellent. They picked up and dropped off the car, they called with updates, and did everything in a timely and professional manner.
  • Oil change

    5 out of 5 starsby Karimaulloa on 02/22/2017
    updated 03/07/2017

    Great customer service ! I will definitely be coming back ! I will also recommend others to come . I love my Honda and feel great going to a place that helps me take care of it !
  • PROFESSIONAL AND COURTEOUS

    5 out of 5 starsby Locos2010 on 02/20/2017
    updated 03/07/2017

    The person that helped was very good and gave me a good explanation of all the charges. I also told him that I was in a hurry and he was able to accomodate my request.
  • Good job

    5 out of 5 starsby Cebe0701 on 02/20/2017
    updated 03/07/2017

    very attentive staff and always at the ready to help at any of your car needs. they have very knowledgeable staff and are always ready to explain any work that needs to get done on ones vehicle.
  • Honda Review

    5 out of 5 starsby Phoenix_777 on 03/05/2017

    I am satisfied because the registration process is simple, professional personal and curtious attention, and excellent waiting facility. The work completed on my car was accurate as stated on the work order. Overall a great experience, consistent with the service I have received over the years.
    • Thank you for taking the time to give us feedback. We're glad to hear that our team was able to give you an overall positive experience. Thank you for your continued business! Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 03/08/2017

  • Great Service, No Hassle

    4 out of 5 starsby aatercero on 02/16/2017
    updated 02/28/2017

    I liked the sales person Nadia was straight forward with me and did not really try to coerce me into anything I did not want. the finance manager was the same way as well, very professional .
  • Great Service

    5 out of 5 starsby Bertacheco on 02/16/2017
    updated 02/28/2017

    Excellent customer service and location was clean and comfortable. Everything was done quick and my service advisor was great with all the information.
  • Awesome service and great people

    5 out of 5 starsby CarlosAM34 on 02/18/2017
    updated 02/28/2017

    The overall service offered was amazing. Everything went smoothly and I was well informed about all that was done. They have WiFi, computers, coffee and televisions so there is no boredom while you wait.
  • Paragon Honda Experience

    5 out of 5 starsby allen_21 on 02/26/2017

    William was very accommodating, allowed me to take the demo vehicles out. And did it in an expedient manner. It was also nice that I could drive both the sports suspension and compare to the regular suspension...very helpful.
  • Paragon Honda Service Dept.

    5 out of 5 starsby Sergio16 on 02/23/2017

    What I liked about my experience at Paragon Honda Service Dept. was the service advisor Alexander Tavares and all the other friendly workers at Paragon. Also they have a nice waiting area.
    • Thank you for sharing this great feedback with us, Sergio. We feel our service department is what makes Paragon Honda special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Brian Benstock | General Manager | 718-507-5000 Ext. 271 | bbenstock@paragonhonda.com

      by paragonhonda on 02/26/2017

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