Garvey Volkswagen
Customer Reviews of Garvey Volkswagen
Review type:
Kia Telluride
Kia Telluride
by Greg Harrington on 04/09/2026Bought a Kia at this dealership yesterday and the experience was very good. Our salesman was Dylan Hubbard and he was straightforward and honest!Thank you for the kind words! We're glad to hear that Dylan was able to give you a straightforward and honest experience on your vehicle purchase! We hope you enjoy your new Kia and thank you for choosing Garvey!
Satisfied morning
by Tim Bardin on 02/20/2026Brandon was great! He outlined the process of the 15K service. I went for a walk to Rick's bike shop. Bought stuff. I was emailed a video inspection and progress. By the time I walked back; my newly washed car was waiting for me at the… door. Very efficient.Thank you for sharing your experience. We are so glad to hear that Brandon kept you informed throughout your 15K service and made the process clear and convenient. Providing transparent updates and having your vehicle ready to go, freshly washed, is exactly the level of service we strive for. We appreciate your business and look forward to seeing you again at your next visit.
Excellent service
by Devib on 01/22/2026The work I had done was done as I requested. Brittany in service was very punctual and kep her word while working around getting my car in and done around my works schedule. This was key for being being it is our busy season.Thank you for taking the time to share your experience. We are glad to hear the work was completed as requested and that our service team was able to accommodate your schedule during a busy time. We appreciate your feedback and look forward to helping you again in the future. Thank you for choosing Garvey!
Recall
by Dave B on 01/20/2026Came for an appointment today for 2 recalls on my 2019 Kia Sportage. Appointment was for 8:00 AM. I was taken care of right away and on time. This was stated as an hour and a half wait beforehand and that was exactly what it was. Service… Adviser Kyle Depew was very friendly and very informative. We felt very taken care of and appreciated as customers. Thank You for an enjoyable experience.Thank you for taking the time to share your experience. We are glad to hear your appointment started on time and that everything was completed as expected. We appreciate your kind feedback about Kyle and our service team and we look forward to assisting you again in the future. Thank you for choosing Garvey!
Brandon provided exceptional service
by Rich S on 12/20/2025I recently had a powertrain warranty repair done at Garvey. It was a major job, and they finished it in one day. Brandon kept me informed and could not have been more professional.Thank you for taking the time to share your experience. We are glad to hear your repair was completed quickly and that Brandon provided professional and clear communication throughout the process. We appreciate your trust in Garvey for your service needs and hope that we can continue to provide that!
Alignment and tire install
by Birk on 11/01/2025Excellent service and work. Attentive advisor - Brittany - Very helpful!Thank you for your kind review. We’re glad to hear your visit went smoothly and that Brittney provided such helpful service. We appreciate your recommendation and look forward to seeing you again. Thank you for choosing Garvey!
Great Sales Team
by Larry Pasco on 09/23/2025Did a great job getting me a good deal on a car with no bs and giving me chance when other places wanted hack me for oneThank you for your kind words. We're glad we could help you find a great deal and provide the support you needed. We appreciate your trust and look forward to assisting you again in the future. Thank you for choosing Garvey!
Garvey Kia Sporty
by Rob on 07/28/2025We just purchased a 2025 Kia Sportage and the experience was great. Our salesman John Carmer was the best, he wasn't pushy, was very organized, well mannered, he knew his cars. We've purchased a lot of cars over the years and the experience… was nothing compared to Gavey Kia. They are an excellent group of professionals there and we will continue our wonderful experience with them. Great job.Thank you for the thoughtful review. We’re so happy to hear that John and the team made your experience such a positive one. Enjoy your new 2025 Sportage and we look forward to working with you again in the future. Thank you for choosing Garvey!
2nd purchase in under a year!
by Mitch on 07/19/2025Garvey Kia makes the process as easy as it can be. No high pressure sales pitches either.We're happy to hear that you appreciated the easy and pressure-free experience. That's exactly what we aim for. Thank you for choosing Garvey!
Great experience
by Kermit on 06/18/2025Super helpful and friendly! Very knowledgeable and outgoingThank you for the great review! We're glad to hear you had such a positive experience. It's wonderful to know our team was helpful, friendly, and knowledgeable. We appreciate your support!
Fun facts!
by Nannyloch on 06/12/2025Fun friendly professional relaxed atmosphere. Answered all my questions about Kia selection of SUV’s.Thank you for the kind words! We're glad you enjoyed the fun and relaxed atmosphere. It's great to hear all your questions were answered and that you had a positive experience exploring our Kia SUV selection. Thank you for choosing Garvey!
Thank you for the kind words! We're glad you enjoyed the fun and relaxed atmosphere. It's great to hear all your questions were answered and that you had a positive experience exploring our Kia SUV selection. We appreciate your visit!
Awesome experience!
by Teegan Mclaughlin on 05/29/2025John Starling made it very easy to work with, they all worked hard to get me into the perfect car! Go check them out!Great Experiences
by Happy Customer on 03/24/2025I stopped by Garvey Kia to check out the different trim levels of the Kia Telluride. John Starling walked me through the options and answered all of my questions, even knowing I was not currently in the position to get a new car. Many… other dealerships don't really want to take the time if they don't think they can make a sale. After I left and did more research I reached out to John by email and picked up my new Kia Sorento Hybrid a few days later. Everyone at the dealership was friendly and easy to work with. The one downside of the dealership is the lack of space for parking and inventory; however, they are currently building a new dealership to allow for the space they need.Perfection
by Kim C on 03/24/2025Best car buying experience ever. I Never felt pressured, or like my time wasn’t valuable. I didn’t get passed around to talk to manager, or finance, as has been my experience in the past at other dealers. John Starling found the exact car… I was looking for and kept me informed every step of the way. I will never hesitate to do business with Garvey Kia, and can’t recommend John Starling in sales enough.Thanks John - love my new car!
by Alisha on 03/17/2025Easy to work with, very helpfulJohn Starling
by Michael on 02/25/2025Bought a Volkswagen Jetta from John Starling and it was such an amazing experience! He is professional and goes out of his way to make sure everything is perfect!John Starling made it easy!
by Andrew Crowe on 12/16/2024This is our third Kia we have leased from Garvey. John Starling helped us through the process. He was very patient and honest when explaining our options as well as the differences in models and upgrades.Buy from a John Starling!
by Rob Dennis on 12/12/2024John Starling was amazing helping us get into our 2020 Chevy Traverse! He explained everything in detail and was straightforward with his answers. He helped us every step of the way and we are so grateful!Are you looking for a new car with a great experience! GREAT HERE IT IS.
by Mikayla on 11/05/2024My family and I worked with Kevin Baker buying our new 2025 Kia Sportage, He was amazing and helped us through each step with such ease if you are looking to buy a car go to him you will find yourself a great experience. Garvey sure has an… amazing employee. Thank you for being so kind and patient. We sure will be sending everybody we know that is looking for an amazing car buying experience to him. I would recommend him a million times over.If I could I would give zero stars.
by Carly Dwyer on 07/03/2024updated 07/16/2024I had an extremely disappointing experience with the service department at Garvey Volkswagen [Queensbury, NY]. I took my car in for a minor issue with my light sensors, which they claimed later was due to a blown fuse from my dashboard… camera. They initially quoted me an outrageous $1200 for the repair, which they then lowered to $800 and finally to $600 after arguing the cost. The real issue is their dishonesty. They insisted the fuse was blown and required expensive repairs. However, I have video footage from the dashboard camera, which is connected to the supposedly "blown" fuse, showing that it was working perfectly before and after their inspection. This proves that the fuse was never the problem and raises serious concerns about their integrity. Despite presenting this evidence, they were dismissive and did not acknowledge their mistake or offer a satisfactory resolution. Charging $600 for a $10 fuse, and being dishonest about the repairs needed, is unacceptable and unethical. I would strongly advise against using Garvey Volkswagen’s service department. Their dishonest practices and lack of transparency are alarming, and I will be taking my business elsewhere in the future.
Saved me time and money!
by Lydia Martin on 05/31/2024Cramer worked quickly to get me a fantastic deal on a new car, saving me time and money! He was super easy to talk to and truly did everything he could to help get me in a reliable car within my budget. Would recommend to anyone looking for… a vehicle!
Volkswagen Tiguan
Volkswagen Atlas Cross Sport
Honda CR-V
Kia Forte
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Express Service
- Customer Lounge Area
Thank you for the kind words! We're glad to hear that Dylan was able to give you a straightforward and honest experience on your vehicle purchase! We hope you enjoy your new Kia and thank you for choosing Garvey!
by Garvey Volkswagen on 04/10/2026