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Customer Reviews of Bayside Volkswagen

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The following reviews are more than two years old. They are not included in the overall rating.
7 sales reviews
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  • Easiest car buying experience ever

    5 out of 5 starsby RL on 04/20/2021

    Went in Sunday afternoon and met with Li to discuss Jetta lease options. Discussed my needs, dealership promotions, played with the numbers for several minutes and we came to an agreed price. Took a look at some color options, a quick spin in the demo and closed the deal. In and out in less than an hour and car was ready to be picked up Monday. It doesn’t get easier than that. If you want a no nonsense buying experience for your next Volkswagen stop by the folks at Bayside, and for the salesperson that helped me ask for Li.

  • pleasant experience at NY Bayside VW dealer

    5 out of 5 starsby minlee10 on 01/22/2015

    I had a great experience with the purchase of the 2015 Tiguan SE, this is by far the best dealer we've come across. Excellent service by the sales person Jeffrey Shull, who was very knowledgeable and helpful, he made me feel welcomed and comfortable and walked me through the whole process smoothly and I never felt pushed at all. Even the financing part was quick and pleasant Thanks Jeffrey -from MinJ Lee from Bayside

  • Best experience buying a car

    5 out of 5 starsby jdorazio on 07/13/2014

    Everyone at dealership was very friendly and not pushy at all. As a woman walking in to buy a car by myself I felt very apprehensive before arriving at the dealership, but I did not feel pressured at all once I got there. Emil was just wonderful. He was extremely thorough explaining the in's and out's of the car and answered all of my questions. Everyone was extremely warm and welcoming. It was a great experience.

  • The dealer made me hate car dealers.

    1.7 out of 5 starsby alfredd on 05/12/2010

    All this dealer do is wasting your time. Spent 2 weeks on pricing and financing, and finally, they told you we don't have the car you want. Or you have to pay extra money. I asked the price online first, they told me a price, and then, when I go there, they told me a different price which is like 1200 higher, so I show them the email, then they dropped 400, saying that the 800 is the shipping charge. After 2 hours, they finally agreed the price they gave me. Then it goes to the financing department, after some days, they told me I have to pay 9.9%APR for the car, again, I told them I give up the car, then after 2 hours, they called me again giving me 4.64% APR. And then they told me they are trying to swap the car in, and need me to wait, then tell me the car is gone, I have to buy another car with options, for a higher price.

  • Worst Dealer - Stay Away!

    1 out of 5 starsby jamiel1 on 03/16/2009

    This is not only the worst car dealer I have had the opportunity to deal with but they turned a tried and true VW owner into a person who would never drive a VW again. I leased my fourth and final VW from Bayside VW and was lied to from day one. The car didn't have the features I was told it would but overlooked it as not important, I was told service was available on the weekends and they provided rental cars. I should have known when the car didn't have all the features I was guaranteed, service was less than conveniently located, there weren't Saturday hours (or they don't do work on Saturday), I was told they don't provide loaner cars (strange, every other VW dealer did). When I questioned Evelyn, the salesperson she thought I was being unreasonable asking for such services and conveniently forgot telling me. Which is similar to everything she told me, convenient amnesia. Upon turning in the car I am being charged for items that I was never charged for in the past. When I contacted the dealership they were less than helpful and I was told by Mr. Ng they would only help if I came in and leased or bought a new car from them. That will never happen, nor will I allow anyone I know to ever go to Bayside Volkswagen.

  • very satisfied

    5 out of 5 starsby MJBlackbird on 05/15/2013
    updated 01/24/2026

    This was the first time that I had purchased a new car.I found my salesman John to be very helpful with faxing paper work to appropriate parties and to be knowledgeable and friendly.I also would like to thank Mohamed for being helpful,friendly and very professional. Thanks guys J McCorey

  • Thanks Bayside VW!

    5 out of 5 starsby hbishop95 on 02/25/2011
    updated 01/24/2026

    Erik was the perfect example of a salesman. He actually listened and did what we asked him to do first. I hate walking into a dealership and all they want to do is get you to take a test drive. I knew our situation and first wanted to know what I could afford and what was reality before choosing my vehicle. Bayside Volkswagen is very lucky to have Erik on staff!! We will ask for him again!!
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