Lia Honda Albany
Customer Reviews of Lia Honda Albany
Review type:
Fast, fair deal!
Fast, fair deal!
by Dave on 11/07/2025This was probably a fastest automobile purchase that we’ve ever made because the sales person didn’t waste our time going back-and-forth to his manager several times. When he did go to his manager, he wasn’t gone for 15 or 20 minutes, like… I’ve experienced with others dealerships. We got a fast and fair deal. No one at the dealership wasted our time! Our salesperson, Antonio Nassivera, was very professional and easy to work with. Dealing with him was one of the best sales experiences we’ve had!Dave, Thank you for your kind feedback! We’re glad to hear that Spencer and our team provided friendly and knowledgeable service. It’s wonderful to know all your questions and concerns were addressed, we appreciate your trust and look forward to seeing you again.
Car service by
by Ava Shorey on 11/01/2025Everyone was very professional and care. It's always a pleasant experienceAva, Thank you for your kind feedback. We’re delighted to hear that our team’s professionalism and care made your visit a pleasant experience. We appreciate your continued trust and look forward to serving you again!
2025 Honda Civic Type R
by Antonio Nassivera on 09/11/2025Antonio was super welcoming and explained everything to us very clearly. There wasn’t at any moment in time that I thought I was getting taken advantage of or that I wasn’t getting his 100% effort in making it as easy as possible. 10/10… experience and a 10/10 carAntonio, thank you for sharing your experience with us! We're delighted Antonio handled your wishes with the utmost advocacy and grace. Congrats on the new Type R! Here's wishing you all the best in your travels, from everyone at Lia Honda.
Best car of 2026
by Vicky S on 07/24/2025The new 2026 CRV EXL AWD is the best car I have driven in years. Smooth acceleration between gears, virtually no road or wind noise. The comfort of the seats is amazing in front and back, along with plenty of room between passenger and… driver. I love the new heat and a/c vents, the power behind the fan is so powerful it cools and heats the car up very quickly. Special thank you to my dealer Jonas Severino. So knowledgeable, pleasant, courteous and professional thought out my whole purchase. He located a car with a specific color I was looking for in transit and it was delivered that night to the dealership. Went above and beyond to help me.Vicky, we're so pleased our team provided you with a transparent and supportive buying experience. Thanks for giving a shout out to Sev for his superb assistance. We'd love to work with you again some day!
Honda Pilot Black Edition
by Jo on 07/07/2025Love my new SUV! Sev was super helpful keeping me informed and helping me complete the necessary steps to get the sale finalized. Only reason I didn't give a 5 star review is because the car was not detailed to my expectations. Service… department could have taken a little more time to make it perfect upon pickup.Thank you for your thoughtful feedback, Jo. We're delighted you enjoyed an overall smooth purchase experience with Sev's assistance. We wish you all the best in your new Honda Pilot!
4th Hrv but who’s counting
by Jean Klob on 05/21/2025I’ve been doing business with Lia Honda Albany for many,many years since my first Civic which was so so long ago. Jay Birnbaum has been there for my last 4 leasing experience with my Hrv’s and every time I say this will be my last He’s… always been a tremendous help. I definitely would recommend him as a great salesperson Jay Birnbaum keep up the excellent workJean, we're so happy Jay is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your newest HR-V! We wish you many pleasant travels this year, from everyone here at Lia Honda.
Ernie Walton provided a thorough explanation of all the details
by Mike M on 04/21/2025Ernie Walton provided a thorough explanation of all the details of the repair, and offered less expensive alternatives.Thanks for letting us know how satisfied you were with Ernie's assistance, Mike! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.
Recall, repair, real time
by ADK tripper on 04/10/2025Customer friendly, time efficientThanks for letting us know how pleased you were with the convenience of this service visit! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!
Your GREAT
by Lorraine Taccetta on 04/11/2025although they were super busy and the wait was a bit longer than anticipated, the overall experience and performance was well worth the wait. Thank you Nathan Wood for taking such good care of us.Lorraine, thank you for taking a moment to share positive feedback on Nathan. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day!
Go see Lia Honda!! 🥳
by Terri P on 04/07/2025First off I should start with my loyalty to Lia Honda. They are kinda family now….. 6 cars later we are all honda owners. Started with Gabby, then to Vince and finished with Mitchell Flecker. Brendan is the absolute best and the sales… people are amazing. Just go and they will go hard to get you in the car you want.Terri, We appreciate you for leaving Gabby, Vince, Brendan and Mitchell this marvelous review! We are delighted to know that they are the best and amazing. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Albany team!
Go See Lamar!
by B in Delmar on 03/28/2025Lamar Patton was kind, professional and funny. I come from the industry and I know what it takes. Excellent service visit.Thanks for letting us know Lamar and our service team did a great job, B! Making your service visits pleasant and thorough are our top priorities. We hope to do the same at your next visit.
Excellent dealership
by Julio on 03/08/2025updated 03/17/2025I had an excellent experience with Ernie Walton over at Lia Honda of Albany! Ernie is always highly professional, knowledgeable, friendly and works to the best of his ability to assist in resolving any issues or concerns I may have. He is a… very honest, well-trusted, dependable representative. I always look forward to working with Ernie, as I can always be sure that my experience will be a great one! Highly recommendJulio, we're delighted Ernie has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!
Honda Passport purchase was SO GOOD!!
by Dave OConnor on 03/04/2025Extraordinary friendly and thoughtful sales experience from Josh Murgo. He listened carefully to our needs and wants in the purchase of a new vehicle. Josh expertly presented options available to us, and included a lot of value added… information given his years of experience. Every step of our car buying was handled flawlessly by Josh and the Lia team.Dave, thank you for sharing your experience with us! We're delighted Josh handled your wishes with the utmost advocacy and grace. Here's wishing you all the best in your travels, from everyone at Lia Honda!
Snow Bound but I finally picked up my new Honda on Tuesday 2/18
by Jim D on 02/21/2025Straight forward with my deal,I felt they were honest and my sales man was professional and knowledgeable about the car I was buyingJim, thank you for sharing your experience with us! We're delighted our team handled your wishes with the utmost advocacy and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Lia Honda.
Give your a review, Jack Nash
by Bertan Deniz on 02/06/2025I really appreciate Jack Nash efforts and hospitality, I bought a car from here for the 2nd time today, Her goodwill and honesty made me feel good about buying a car, I am grateful 😃That's great to hear, Bertan! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit with Jack was pleasant and straight-forward. Enjoy the ride!
Satisfaction
by Todd Mesick on 02/03/2025Wayne B. at Lia Honda was great to work with. He was knowledgeable, able to answer all questions and did not force anything. He was a pleasure to deal with.Thanks for letting us know Wayne provided you with an accommodating and informative dealership visit, Todd! Please don't hesitate to get in touch if you should have any other needs or questions. Thanks for choosing Lia Honda!
Helpful sales person
by Senior driver on 12/16/2024Johans severino was very helpful, kind and knowledgeable.We're delighted Johans is someone you can count on for a reliable and pleasant dealership experience! Thank you for your positive feedback. Best wishes for pleasant travels this holiday season!
Dat is it !!!!
by K on 12/02/2024updated 12/09/2024Duane was very courteous and kept me updated on the progress of my vehicle during the servicing.K, Providing quality and efficient service is so important to us here at Lia Honda Albany and we are glad that Duane's efforts could meet your satisfaction! We are thrilled to know that he was very courteous and kept you updated. We wish you safe travels until we meet again!
Outstanding service
by D on 12/07/2024I was very impressed by jack Nash an his professional service he gave He took the time to answer all my questions an I am very happy with the good deal he was able to give If it wasn't for his professionalism an honesty I wouldn't have… purchased the car I hope lia honda appreciate the fine job jack Nash is doing . Best wishes Jack Nash on your career at Lia HondaD, We appreciate you for leaving Jack this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that Jack provided you with top notch service. We are delighted to know that he was professional, honest and took the time to answer all of your questions. We sincerely congratulate you on your new vehicle- behalf of the entire Lia Honda Albany team!
Lia Honda experience
by Alexis D on 11/07/2024-First salesperson did not follow up -Second sales person left employment and no one got back to me -Agreed on a trade-in and inclusion of three oil changes with the sale -On May 28, dashboard lights came on, told to drop off the car, and… wrongly offered a loaner vehicle -Told the sensors just need resetting -Informed of a recall that could cause stalling and told I’d receive a letter in September -Have not received a letter regarding recall -Arrived for maintenance but was told it was too early for maintenance work, despite receiving a notice from Lia -Learned the vehicle’s certification had been voided -Bret apologized for not documenting the promised three oil changes and offered two now, which didn’t match the original agreement 10/19/2024 sent above email to the “contact us” on the Lia page, as of 11/7 I have not heard back from themAlexis, please accept our sincere apologies. We have tried contacting you and would still like to discuss the oil change issue, if you would please reach out to me. Thank you. Brendan Shields Sales Manager Lia Honda Of Albany 518-438-4555 ex. 2003 bshields@liacars.com
Another great experience
by Robert Goo on 07/18/2024updated 10/02/2024Once again had to bring in my Ridgeline for a recall. Steve Smith made my trip into Lia great with his professional skills and explained everything to me so I didn’t have to worry about the outcome. I’m grateful for the great service I… get all the time when I bring in my vehicles to Lia.
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
- English
- Spanish
Dave, Thank you for your kind feedback! We’re glad to hear that Spencer and our team provided friendly and knowledgeable service. It’s wonderful to know all your questions and concerns were addressed, we appreciate your trust and look forward to seeing you again.
by Lia Honda of Albany on 11/12/2025