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Customer Reviews of Subaru World of Newton

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234 reviews
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  • THANKS

    5 out of 5 starsby Mark on 11/25/2018

    TIMELY COURTEOUS INFORMATIVE
    • We appreciate the kind words, Mark. We look forward to seeing you again in the future! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/27/2018

  • Mc

    5 out of 5 starsby Michael on 11/24/2018

    Prompt service, appt time kept, quick turnaround. Advisor terriftic, showed he cared for me
    • Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/26/2018

  • legacy review Mike

    5 out of 5 starsby Michael on 11/16/2018

    total understanding of my requests. explains in full detail any maintenance questions.
    • Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/21/2018

  • Subaru 2018

    5 out of 5 starsby Kathleen on 11/15/2018
    updated 11/21/2018

    The friendliness of your service person Steve he is always pleasant and professional
    • Thank you so much for your feedback, Kathleen. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Steve. Please let us know if we can ever help you in the future. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/26/2018

    • Thank you so much for your feedback, Kathleen. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Steve. Please let us know if we can ever help you in the future. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/26/2018

  • Service of our Subaru Legacy

    5 out of 5 starsby Richard on 11/17/2018

    Hi Bob Foley, I would like to extend my appreciation for everything your team did in servicing our 2015 Subaru Legacy as well as providing a loaner car. As Daniel Richard's was our main point of contact, you need to know he kept us in constant communication on the status of our repairs through texts and phone calls. He was pleasant and professional in our interactions throughout the process. Thank you for honoring this service through our warranty. Please know when we begin a search for another Subaru we will be purchasing from your dealership. Many thanks, Rick and Maria Erck
    • Thanks for your awesome review, Rick and Maria! I'm very happy to hear that Daniel was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/21/2018

  • Crosstrek Service

    4 out of 5 starsby Dave on 11/14/2018
    updated 11/20/2018

    Friendly professional staff
    • We appreciate the kind words, Dave. We look forward to seeing you again in the future! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/26/2018

  • Subaru number 3

    5 out of 5 starsby David on 11/08/2018
    updated 11/16/2018

    Relaxed process. No high pressure sales tactics and Kyle was great to deal with. Plus I was in and out in less than 3 hours.
    • Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/27/2018

  • A pleasurable experience

    5 out of 5 starsby Christos on 11/15/2018

    It's a pleasure to take my car here. Everyone is very professional, friendly and helpful. All work is explained and done to a very high level.
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/19/2018

  • Subaru World of Newton

    5 out of 5 starsby Evelyn on 11/14/2018

    Everyone is knowledgeable, friendly and really care about their customers.. I trust them to always do a great job!
    • Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/14/2018

  • Walk in...

    5 out of 5 starsby Mark on 11/06/2018
    updated 11/14/2018

    I had walked in to get the lower flap tightened under the doors. They did that and a oil change. All was good.
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/14/2018

  • Service

    5 out of 5 starsby Michael on 10/31/2018
    updated 11/06/2018

    Friendly and Courteous service
    • We appreciate the kind words, Michael. We look forward to seeing you again in the future! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/06/2018

  • Good service department

    5 out of 5 starsby Mark on 10/27/2018
    updated 11/02/2018

    Quick friendly competent service.
    • Thank you for the great review, Mark. Please come visit us if you need anything else, be it service or sales. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/04/2018

  • Great Experience.

    5 out of 5 starsby Doug on 10/24/2018
    updated 11/01/2018

    It's a pleasure to deal with your staff. Stephen in particular went out of his way to make my experience a good one. The work is top notch too.
    • Doug, Subaru World of Newton would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 11/04/2018

  • .

    5 out of 5 starsby Brittany on 10/20/2018
    updated 10/26/2018

    Prompt diagnoses and immediate replacement at no charge Steven is wonderful!
  • Sue

    5 out of 5 starsby Susan on 10/18/2018
    updated 10/26/2018

    Quick, truthful caring.
  • very good

    5 out of 5 starsby Rosalie on 10/16/2018
    updated 10/25/2018

    the fast service
  • Oil changes

    5 out of 5 starsby Terry on 10/22/2018

    Everything! My salesman remembers me, by name! The staff is always friendly.
    • Terry, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 10/23/2018

  • Excellent service

    5 out of 5 starsby Barbara on 10/20/2018

    Great service. Nice waiting room.
    • Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 10/22/2018

  • Excellent service

    5 out of 5 starsby Colleen on 10/10/2018
    updated 10/19/2018

    Excellent service. Never have to wait long.
    • We cannot thank you enough for this glowing review of our service center, Colleen! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 10/22/2018

  • Survey

    5 out of 5 starsby Joseph on 10/11/2018
    updated 10/18/2018

    Fast, courteous
    • Thank you for the feedback, Joseph! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 10/22/2018

  • fast, efficient, and clean place

    5 out of 5 starsby Dominique on 10/10/2018
    updated 10/17/2018

    fast and efficient
    • Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 10/22/2018


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