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Customer Reviews of Subaru World of Newton

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234 reviews
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  • Awesome teamwork

    5 out of 5 starsby Rodger on 06/11/2022

    Very competent and professional staff working together for an excellent dealership service
  • Resolved my issue.

    5 out of 5 starsby Bill Doolittle on 06/02/2022

    I was a walk in with an issue with one of the arms on my back hatch. They got me in quickly and took care of the issue. The service reps were friendly and helpful.
    • Bill, thank you for taking the time to review us! We are so glad to hear that the Subaru World of Newton team was able to assist with your vehicle and get the job done. Drive safely, and we hope to earn your business again down the road!

      by Subaru World of Newton on 06/03/2022

  • Good service

    5 out of 5 starsby Darnell Harris on 04/06/2022

    The service was quick and so far everything is good. My service representative was very cordial helpful and friendly. So far I like doing business with them.
    • Thank you for trusting Subaru World of Newton to get the job done, Darnell. We truly appreciate your support and look forward to seeing you again next time!

      by Subaru World of Newton on 04/06/2022

  • A++ dealership

    5 out of 5 starsby Carmen on 04/06/2022

    Had my first free oil change and check up yesterday. Everyone at the dealership is incredibly nice and helpful. They all say hello and can’t do enough to help you. I waited at the shop and was out in less than 40 minutes
    • Hi Carmen - It was our pleasure to assist you! Thank you for choosing Subaru World of Newton and for stopping by to leave a great review. Drive safely until we see you again!

      by Subaru World of Newton on 04/06/2022

  • Great Experience...

    5 out of 5 starsby Joseph M Kearney on 02/12/2022

    I first bought a Subaru from Subaru World of Newton in July of 2014. I'd put 128,000+ miles on that 2015 Forester Premium. I bought a 2022 Subaru Sport in February of 2022. The entire crew from Mike Sanchez the sales rep, to Orlando of finance were great. The Subaru of Newton team is awesome!
    • Hi Joseph - Thank you so much for coming back to Subaru World of Newton! We are delighted to hear that you enjoyed working with Mike and Orlando to upgrade your ride. Congratulations on your beautiful 2022 Subaru Sport!

      by Subaru World of Newton on 02/14/2022

  • Professionals - a delightful car buying experience

    5 out of 5 starsby Joe on 01/19/2022

    Kyle is an excellent person to work with to buy a new or used car. He is pleasant to work with and the entire dealership staff are expedient and skilled at what they do. Buy your Subaru here, and you will not be disappointed.
    • We're so happy to see this review, Joe! It's awesome that you loved working with Kyle and that you appreciated his hard work. We are grateful for your business here at Subaru World of Newton!

      by Subaru World of Newton on 01/20/2022

  • Excellent service

    5 out of 5 starsby Carol54 on 01/06/2019
    updated 01/14/2019

    Everyone is always pleasant and clearly explains what needs to be done
  • Service

    5 out of 5 starsby James on 01/05/2019
    updated 01/11/2019

    Very professional. Listening to my issues with my vehicle. Highly recommended..
  • Speedy service and professional

    5 out of 5 starsby Mauro on 01/03/2019
    updated 01/11/2019

    Speedy service and professional.
  • Highly recommended dealership with excellent service.

    5 out of 5 starsby RogerG on 01/06/2019

    Friendly and very efficient staff
  • Always a great experience

    5 out of 5 starsby Scott on 12/28/2018
    updated 01/04/2019

    Fast, thorough and polite.
  • Efficient

    5 out of 5 starsby David on 12/19/2018
    updated 12/27/2018

    Easy, straight forward
    • Thank you for the great review, David. Please come visit us if you need anything else, be it service or sales. Best, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/27/2018

  • Chris Jaehnig 2014 Forester Service 12/15/18

    5 out of 5 starsby Chris on 12/16/2018
    updated 12/21/2018

    Fast & friendly.
    • We appreciate the kind words, Chris. We look forward to seeing you again in the future! Best, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/27/2018

  • Great Dealership!

    5 out of 5 starsby Maddie on 12/11/2018
    updated 12/18/2018

    The staff is courteous. The wait time is doable especially since the waiting area is so comfortable. Most of all I don’t feel like I’m being ripped off.
    • Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 01/02/2019

  • Professional service

    5 out of 5 starsby William on 12/11/2018
    updated 12/18/2018

    Pleasant experience. Very professional service.
    • We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 01/02/2019

  • Service

    5 out of 5 starsby Donna on 12/16/2018

    Service personnel explained everything . I was out very quickly
    • Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/18/2018

  • Outstanding Professional Service

    5 out of 5 starsby Richard on 12/13/2018

    friendly professional staff, thorough work
    • Thank you for this amazing review, Richard! We really appreciate your business. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/18/2018

  • Good service.

    5 out of 5 starsby Harry2k on 11/30/2018
    updated 12/07/2018

    Fast and efficient. Friendly staff.
    • We appreciate the kind words. We look forward to seeing you again in the future! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/10/2018

  • Repairs done right!

    5 out of 5 starsby Xi on 11/23/2018
    updated 11/30/2018

    The professionalism and the fact that your company was able to repair my car. The problems that you solved for me, the hatch, ac/ heat and Bluetooth have existed since I got the car. I had taken the car to Ertles and they never found anything wrong with it. So, thank you for taking my complaint seriously. Moreover, for validating my complaint and fixing my car.
  • Pleased customer

    5 out of 5 starsby Jane on 11/29/2018

    Very attentive and took care of my urgent issue right away
    • Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/03/2018

  • Emergency Service

    5 out of 5 starsby Mary on 11/28/2018

    Prompt, courteous, professional, knowledgeable service
    • We appreciate the kind words, Mary. We appreciate your business! Take care, Brooke Canty, Business Development Manager Subaru World of Newton

      by dealerreply on 12/03/2018


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