Subaru World of Newton
Customer Reviews of Subaru World of Newton
Review type:
Third Subaru
Recent Maintenance Experience
by dickg234 on 08/13/2016This dealership offers prompt, courteous service, knowledgeable personnel and an e-mail and phone call reminder of your maintenance appointment. The waiting room is well maintained with coffee/cocoa and a wide variety of magazines to occupy… the limited time you need to spend there.Very happy with Newton Subaru
by Elisabeth07856 on 07/15/2016updated 08/09/2016Prompt and professional service. Nice and clean waiting area with great reading materials. The service was completed as promised for a rreasonable charge.Very clean facilities ,Friendly and pleasent staff.
by gregorycheryl on 07/15/2016updated 08/05/2016The sales person ,Matt Reed was very friendly but not pushy. His knowledge of the whole vehicle was welcome . It made our experience very easy and pleasant.subaru sutvey
by asubarulover on 07/06/2016updated 08/03/2016Showroom clean and well organized, auto selection good, Mike your floor sales person went over the car very well after purchase and was overall quite helpful, Eric who greeted me was informative and polite..... Shawn your business business… manager was excellent. Your service managers rock, hats off to Dave and Patrick.Great job done by Subaru World of Newton!
by robert_gosses on 07/10/2016Customer service rep. David Benavente always does a great job! He goes above and beyond to make the experience at your service department as pleasurable as possible. Also, Chris (mechanic) always does a great job. To this day, I have… never had to return for the same problem. My car is always fixed on my first visit.Robert, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Subaru World of Newton Team
Happy Customer
by GregR_51 on 07/03/2016Service advisor was very good. He listened to my concern about an extended crank before start and immediately went into the service bay to speak to the tech. Their was an update covering this from Subaru for my vehicle which was… performed. Car was originally brought in for a return visit for an oil consumption test. the car passed and the advisor explained to me the proper way (per Subaru) to check the oil level.Thank you for the feedback! We are happy to hear of your positive experience, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Subaru World of Newton Team
Buying Experience
by JohnofPA on 06/30/2016Friendly service with no pressure to purchase!!! Did my homework before visiting dealership took a test drive,made my selection and purchased a car!!!John, congratulations on your new purchase! I hope you are continuing to enjoy your vehicle! Please let us know if we can ever help you in the future. Subaru World of Newton Team
The purchase of 2016 Forester vehicle
by Robert_Ammend on 05/24/2016updated 06/06/2016We liked the Forester and the staff was very courteous. The showroom and the display of vehicles were in good taste.We appreciate you for letting others know about your experience at Subaru World of Newton. If you ever need anything in the future, please don't hesitate to let us know. Take care! Subaru World of Newton Team
Subaru Dealership is the Best !!!
by countryroad on 05/25/2016Always easy. No hassles. Friendly. I trust that all are honest. I was able to schedule a timely apt & received a clean, new model loaner car. The service tech spent about 10 minutes with me showing me "how to" on several of the features I… had not been using. They are just the best!Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! All the best, Subaru World of Newton Team
Great Dealership!
by WDEnglish on 05/18/2016Everyone was incredibly friendly and provided excellent customer service. I would highly recommend this dealership to anyone looking for a great experience.Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the Subaru World of Newton commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Best regards, Subaru World of Newton Team
Newton Subaru
by Amy12345 on 04/26/2016updated 05/09/2016the sales staff and service team are great to work with and are very accommodating. I would recommend to friends and family.We cannot thank you enough for your wonderful review of Subaru World of Newton and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Subaru World of Newton Team
Muffler repair
by CaroleF on 04/22/2016updated 05/03/2016Everyone was pleasant and easy to talk to. They explained everything and my car was worked on in a timely manner.Thank you for the feedback, Carole! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook for access to our special offers! Best regards, Subaru World of Newton Team
Great experience, as always
by JoanneMZ on 04/03/2016updated 04/19/2016Friendly workers who made the whole thing simple. Also I like the way they get along with each other. It is a very pleasant experience.Joanne, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Subaru World of Newton! If there is anything else we can do for you just let us know! Best regards, Subaru World of Newton Team
Great Experience
by Kkvirgo on 04/13/2016The salesman, Matt, was very knowledgeable and was very nice to deal with which made this a great experience for both myself and especially my daughter for her first new car!Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your daughter with a pleasant time purchasing her new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best regards, Subaru World of Newton Team
My service appointment
by Johnjay1810 on 04/12/2016I was early and you took me early...the waiting room was pleasant, the coffee was unusually acceptable and my car was completed ahead of schedule.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Subaru World of Newton! If there is anything else we can do for you just give us a call! Best regards, Subaru World of Newton Team
Appraisal
by Francis49 on 03/31/2016updated 04/05/2016Service, service manager excellent. Professional friendly I appreciate being treated as a person not just a number Mechanics there are excellent as is parts departmentThanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Subaru World of Newton Team
I love this car dealership.
by TimothyBran on 03/06/2016updated 03/31/2016Everything starting with the communication with Karen to set up the appointment. Ryan the sales rep was incredible! The sales manager Eric was wonderful! This place is a well oiled machine. They work together incredibly well as a team and… the atmosphere was one that made me feel at ease throughout the entire process.Thanks so much for this 5-star review about your sales experience! We always enjoy hearing from our customers. I am pleased to hear that our team was helpful during your visit. We look forward to seeing you again. Subaru World of Newton Team
Great service
by KarlinJersey on 03/19/2016updated 03/29/2016Professional and no hassels. Clean inventory and no high pressure. However, like anytime you shop be sure to do your homework.Thank you for the outstanding feedback at our dealership! We are happy to hear that our staff was professional and hassle free during your visit. We look forward to helping you with any future automotive needs! Best Regards, Subaru World of Newton Team
Great Service Dept/Dealership
by DianeIsHappy on 03/19/2016updated 03/28/2016I like that I am listened to and heard and any concerns addressed. Also, because this was a big service and would take some time, I was given a loaner so I wouldn't have to sit at the dealership for several hours.Thanks so much for going out of your way to write this great review! We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best Regards, Subaru World of Newton Team
Excellent, Fair and Responsive to Customer Needs
by Rocco_PE on 03/22/2016The entire sales team at Subaru World of Newton was excellent beginning with Sean the Salesman, Chris the General Manager, and Anthony the Business Manager. They were all fair, honest and professional throughout the entire sales process. We… received a low pressure and fair price and met all our requests on a timely, cordial and patient way. We were very pleased with the entire purchasing experience!Thank you for sharing your great feedback! We are glad to hear that Chris and Anthony were all fair, honest and professional throughout the entire sales process during your visit. We look forward to seeing you soon. Best Regards, Strider Buick-GMC-Subaru Team
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by jmonesmith on 03/19/2016Great listening during the sales process is very important to me. Ryan clairified every issue that I raised and cared about satisfying all of my reguirements. Thanks much.Thank you for sharing your outstanding feedback! We are happy to know that Ryan took good care of you during your visit. We hope to see you soon. Best Regards, Subaru World of Newton Team
Subaru Crosstrek
Subaru Outback
Subaru Forester
Rich, we're delighted to hear that Kyle provided such a thorough and informative experience at Subaru World of Newton. Enjoy your new Outback! - Chris Dexter - General Manager - (973) 250-7815
by Subaru World of Newton on 05/05/2025