Freehold Chrysler Jeep
Customer Reviews of Freehold Chrysler Jeep
Definitely speak with Andrew Boccasino!
Let’s be honest- buying a car is rarely a painless or enjoyable process especially in this economy. But Andrew helped us feel at ease right away with our purchase, immediately understanding our needs and the financial parameters in which we were able to work. He was a gentleman, he was pleasant and knowledgeable and more importantly knew how to properly convey that knowledge to my wife and I who are both admittedly NOT overwhelmingly knowledgeable about cars. He helped to smooth out any wrinkles during the process by being simultaneously professional and personable. I wouldn’t hesitate to recommend this dealership and Andrew in particular.
Took my car to service on Saturday 05/20/2023. One of the service that I received were to get my tires rotated, since I had new tires installed back in December. When I went to pick up my car, I inspected my tires. Why!? because service department tech damaged my rim once before and Manager resolved the problem by replacing it with a new one. And look what happened again. Rim damaged by Jeep service department! The service tech that came out to inspect my tire was like oh wow. I didn't even noticed that, if I did I would of noted it. I said yes you didn't noticed it because it wasn't there. He said he didn't even use my locking nut tool, he used his own tools to remove the locking nuts off my tires. I'm assuming his power tool slipped the tire bolts and hit my rim, which chipped it. On Monday 05/22/2023, I get a phone call from a manager Jay, and he said he would not replace the rim, but repair it. I asked to speak to someone above him, he said there isn't. So as of right now, they are not taking responsibility to my damage rim. I will complain further, until issue is resolved. This is not right! Technician should take responsibility. 05/24/2023 Chrysler Corporation 1-800-247-9753 has been informed and complaint has been made against Freehold Chrysler & Jeep. Chrysler Corporation advise to speak to the general manager, Called and left a message 05/24/2023. 05/30/2023 Still waiting for the General Manager to give me a call back.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Great service. Give you what you ask for no hassle.
Freehold jeep was an experience in leasing our new compass. Andrew boccasino and edward rearden were so helpful. We recommend these two highly.
We had the best experience!
Anthony was awesome to work with! He made the whole process easy and enjoyable. He was so knowledgeable about each vehicle I looked at. He was a pleasure to work with! We didn’t plan to buy today but with no pressure he was a great salesman and we are new keep owners.
ANDREW WAS AMAZING!
I was in search of a new car and dealing with a number of dealerships when Andrew reached out and actually spoke with me heard me out and made recommendation. This was my first time looking at a Jeep as I have always driven Hondas. I came in Andrew had all the things prepared and the car out front. He was very personable and relatable. His knowledge of the car and helpfulness throughout the process was amazing. This was the best customer service I have gotten while purchasing a car. From the test drive/walk through to driving off of the lot. If you are in the market for a new car I would HIGHLY recommend going to Andrew for your next purchase.
Best dealership in New Jersey
I purchased a jeep grand Cherokee this past week with the sales rep Anthony Nieves. he was great! he was very attentive and answered all my questions. Anthony Nieves made sure that I was taken care of. His patience and knowledge did not go unnoticed. I am so happy to be in my new Jeep grand Cherokee. Anthony, I will be back soon to get my wife her Jeep. Thanks to everyone in the freehold Jeep!
Patient, informational and honest
Every staff member is patient, honest and gears towards your wants and needs. They just want their clients happy and Andrew is a great salesman. Test driving can cause some nervousness, but he makes the driver feel very at ease.
I truly enjoyed my experience with Freehold Jeep. Andrew Boccasino was a delight to work with on my purchase. He took the time to answer my questions with patience and with great detail. The car buying experience can be really stressful, but Andrew made it very easy. It was a joy to work with Ed Reardon on financing. Andrew and team receive my highest recommendation!
Quickest car buying experience of my life
Did a facebook messenger inquiry on a vehicle and was contacted by Doug who connected me with John from sales. After some discussion about what I want and how I had very little time to come in I went in and traded my lease in for a pretty fair price and was in and out of there in 2 hours with my new jeep. John is a very nice guy.I’ll definitely reach out to them first when it’s time for a new lease.
Fast & fab
Worked with Anthony Nieves- great deal- great personality. Did not expect to buy- but they had everything I wanted va the vehicle I had on order at another dealership. Quick transaction compared to prior experiences. Check them out !
Excellent customer service
Worked with Anthony Hollo as my sales associate. Anthony was very honest and worked very hard to get me the best deal. Would highly recommend Anthony at freehold Jeep.
Above and beyond service
Anthony Nieves was incredibly professional throughout our experience and went above and beyond to deliver for us. Even when we experienced issues throughout the process out of his control, Anthony went to the furthest extent to keep us satisfied with our new car!
What a day!!!
This has to be the coolest dealership anywhere. My sales experience manager Andrew B. is the best. He found the exact truck I wanted and went the extra mile with his customer service. I came in and left with my dream truck in a couple of hours. Had a blast with the finance guy Ed.
Freehold Jeep is Awesome!
Purchased a blue JLU 392 Wrangler. Eric Leshin helped me build it and kept me informed throughout the process. Eric is very knowledgeable and ensures a fair and stress free experience. Eric, Ed and the staff are professional. I highly recommend this dealership over all the other Jeep dealers. This is my third Jeep I have bought from Freehold Jeep.
Fast and Easy!
We recently purchased a vehicle from Steven from Chrysler Jeep in Freehold. We had such a positive car buying experience. Steven took the time to get to know us as a family and inquired about what our wants and needs were in our next vehicle. Overall, he just cared about what we were looking for. He did a great job communicating with us on the entire process of purchasing our vehicle. Steven was able to get us into the vehicle we wanted quick and efficient. We thank Steven for making our car buying experience a great one and we would highly recommend working with Steven for future deals. Thank you Chrysler Jeep in Freehold for getting us in our new vehicle. We are very happy with our recent purchase. From sales, management to service everyone was professional, helpful, and efficient when buying my new Chrysler Pacifica! Brittany & Robert Giordano
I was welcomed to the Jeep Family with Open Arms!
I went into Freehold Jeep since my current lease (different brand) was coming due and I was indecisive on what I wanted. I was immediately greeted by Steven Seidner and he helped me with making my decision along with his manger Jose. Both went above and beyond… I would definitely recommend this dealership!
Great, easy and smooth experience buying our new Pacificia Hybrid. Steven Seidner was a pleasure to work with. Highly recommend. In fact the whole team there was very knowledgeable and all worked well together.
For 25 years, Freehold Jeep has provided an excellent level of care to their customers from all over the Freehold area including Englishtown, Marlboro, Farmingdale, Colts Neck, and more! We have a sales team dedicated to assisting our clients find the perfect vehicle for themselves and their families.
We know you have a choice when you purchase your next car which is why our team is dedicated to you. When you walk through our doors, we'll treat you like family. Our pricing plan is simple- what you see is what you pay. When you buy from us, you don't have to worry about the hassle of negotiations! But what if the car you bought isn't the car you love? We have a convenient 150 mile/30-day return policy on all of our New and Pre-Owned Hyundai's. When you purchase a new Jeep from us, we offer complimentary oil changes*, Complimentary Loaner vehicles, and a complimentary car wash with every service.