Baxter Subaru
Customer Reviews of Baxter Subaru
Review type:
Car shopping after 10 years on the sidelines
Car shopping after 10 years on the sidelines
by Glo on 09/05/2024Friendly, courteous, and efficient. Good to see that women are more prominent in the car sales field.Glo, thanks for your great review, and for giving our dealership such a high star rating!
The Way to Buy a Car!
by Janet on 08/31/2024Baxter Subaru is an amazing place to view cars & Becky is an amazing salesperson who helped me find just what I was looking for. She was friendly, not pushy & very knowledgeable about the car I was interested in. This is the place to shop… for a car.Janet, thanks for your great review, and for giving our dealership such a high star rating!
Amazing! Not even like having a tooth pulled
by Jen on 08/20/2024More like having a glass of wine with a friend. Never thought I’d say anything nice about buying a car but this was great!Jen, thank you so much for your great feedback! Our team will be very happy to hear about your kind words and high star rating!
Superb service!
by K E Rich on 08/21/2024My most recent visit was nothing short of excellent. All of my concerns were addressed with a level of empathy and professionalism that surpassed my expectations! The staff made me feel like a rock star!!K E Rich, thanks for your great review, and for giving our dealership such a high star rating!
Excellent service
by K Jones on 08/16/2024Great service. Brought my car in for an oil change. The rep Erick Mendoza was fantastic. Kept me updated at every step, no high pressure sales but did let me know what may need attention in the future. Notified me of a recall and offered… a loaner car for the day to get the recall issue wrapped up! Will be buying my next Suburu from this dealership!K Jones, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Great Service
by Bob V on 08/04/2024Service was quick and efficient. No over sell on anything. Told what was the condition of all the major components and talked about recommendations during upcoming scheduled service.Hi Bob V, thank you for taking the time to leave a review for us at Baxter Subaru Omaha. We're happy we could meet your expectations!
Oil change on my crosstek
by Dan Reida on 07/13/2024I bought my Subaru Crosstek from this dealership and I got my first oil change since I bought it. They were very nice and did a great job in the time they told me it would take (Consistency). They also gave me a car wash after the oil… change. Which was nice. The only thing I would be critical about is it wasn’t a thorough job. There was still some dirt on the back. But for free I’ll take it. All around great experience. One thing to add: they provided pop, water, coffee and snacks while I waited. An added bonus.Thank you again for taking the time to let us know how we did. We hope to be of service to you again in the future. Best wishes,
Phenomenal customer service
by Sub luv on 06/19/2024They work hard for you business but are not pushy and let you make your own decisions with no added pressure!Sub Luv, thanks for your praise and kind comments about our team.
Lorenzo, Baxter Subaru's secret weapon!
by Phil Dawson on 06/05/2024I've purchased over 50 new vehicles over the years. I've generally been pleased with the Sales Associates I've worked with. But Lorenzo Miranda took my recent purchase of a 2024 Subaru Forester Sport to a new level. First he found me a… vehicle that met my specs. Another dealership 100+ miles away had "my" vehicle being shipped to them. He tracked that vehicle every day for two weeks, reporting to me at least once daily. He even contacted me with news on his days off! I could not be more pleased. Subaru should be proud. Baxter should be proud. Lorenzo should be proud. Makes me want to buy another Subaru ASAP. Job well done.Phil Dawson, we're glad you had such a wonderful experience with us! Thanks for the recommendation,and have an amazing day!
Very pleased
by Jeff Reinhardt on 03/29/2024Great experience from making the appointment through driving away with an oil change, tire rotation, and car wash.Hi Jeff Reinhardt, thank you for taking the time to leave a review for us at Baxter Subaru Omaha. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
Awesome experience!
by Michael Gregory on 03/21/2024Our sales associate Lorenzo was very good to work with. This being the second Subaru I have purchased from Baxter Subaru, I find their dealership one of the best out there. Lorenzo was polite, respectful and very knowledgeable about all… of the vehicles. He made my wife and I feel most comfortable when it came to discussing the different standard features on the Forester Touring that we purchased. From the moment we stepped foot in the door and took a test drive to when we drove the new Forester out of the detail bay, nothing but professionalism the entire time. This is quite refreshing as there was no back and forth discussions with some sales manager like the days of old as their whole outfit is totally transparent now. The entire experience was top notch. Thank you Lorenzo for your patience with my wife and I and we look forward to many happy years of driving the new Subaru. Will definitely return when it comes time to purchase again.Michael Gregory, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
In and out in no time
by Bob V on 03/15/2024Erick my service advisor greeted me as I stepped out of my car and immediately took care of getting me checked in and my regular 6,000 mile service started. No issues great waiting environment and it seemed they were done and out before I… finished my coffee. Car was washed and ready to go.Hi Bob V, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Baxter Subaru Omaha
Awesome Sales Team
by Trent on 03/14/2024I leased a new Crosstrek. This is definitely my best experience purchasing or leasing a vehicle. The team of Tristan, Ryan and Bayler were so easy to work with. I will be leasing from them every three years for sure.Trent, thank you for your kind review; we are happy to pass along your comments to the team here at Baxter Subaru Omaha! We look forward to your next visit! Take care!
Baxter Subaru Never Disappoints!
by Arlene Cohen on 03/09/2024Had another Five Star visit to service my Subaru, at Baxter Subaru this week. Dustin Hill, in sales was patient and informative as always, and Thomas in Service, did a super job. Leslie, at Customer Service was a hostess with the mostess!… She is a joy to see, the minute you walk in the door.Arlene Cohen, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Baxter Subaru Omaha
Great Service
by John T on 02/16/2024Had a great experience buying a new car here! Neil Walter did an amazing job helping me through the whole process. I really like the fact that Baxter has eliminated the back and forth negotiation.We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, John T. Thank you and we hope to see you again!
Absolutely outstanding!
by K E Rich on 02/15/2024From beginning to end, my most recent experience was excellent. From the service personnel greeting me at the bay, the concierge brewing my latte to the pups showing their love throughout my visit, I have no complaints. For the services my… Crosstrek needed, there were timely status updates and thorough consultation was provided during and after. Definitely worth it!!K E Rich, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
Best Experience, Best Price
by FXR TED on 02/09/2024Got the best deal in the try State at Baxter Subaru , working with Kevin was the best stress free no haggling experience I have ever had , Everything was presented with no pressure , giving all the time to decide all my options and get… the deal and the numbers for my budget I was looking for, love the 2024 Crosstrek WildernessThank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Baxter Subaru Omaha
Five Star Experience
by Angela Wilken on 01/30/2024I leased a 2024 Forester Touring through Baxter Subaru last week. The service, negation and experience was seamless and stress free! There was no high pressure sales tactics from anyone. My sales representative, Dave, was thorough and… ensured I received the model I wanted and was very fair in the offer for my trade. I would recommend Baxter to anyone!Hi Angela Wilken, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
Great Customer Service and Buying Experience
by KH on 12/29/2023Great buying experience from this dealership. Very easy to work with, great explanations and took time to go over everything with me, and no sales pressure. Their processes are great and take away stress. Highly recommend checking them out.Thank you again for taking the time to let us know how we did. We hope you Thanks again for the recommendation, and have an amazing day! have a great day!
Always Dependable
by Subaru Fan on 12/30/2023Professional, efficient and courteous employees and service at the Baxter Omaha Subaru dealer. They kept in touch with me during the oil change and check up - easy to accept or decline suggested parts or service needed. I appreciated… knowing that an air filter was needed before I left.Subaru Fan, thanks for your great review We hope to be of service to you again in the future. Best wishes, Baxter Subaru Omaha , and for giving our dealership such a high star rating!
5 STAR
by Rick on 12/21/2023Such a painless, comfortable buying experience! From the managers to my salesperson Malik! No pressure! Gets my biz every time! Great purchase at a great price! Fair Trade! ThanksRick, thank you for your kind review; we are happy to pass along your comments to Malik and the team here at Baxter Subaru Omaha! We hope to be of service to you again in the future. Best wishes, Baxter Subaru Omaha
Subaru Outback
Subaru Forester
Subaru Crosstrek
Glo, thanks for your great review, and for giving our dealership such a high star rating!
by Michael Bennett on 09/07/2024