Suntrup Nissan

Today 9:00 AM - 9:00 PM*
*At this time store hours may vary.
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 6:00 PM

Customer Reviews of Suntrup Nissan

4.4
Overall Rating
4.4 out of 5 stars(5)
Recommend: Yes (4) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Great service!!!

by Will Zibers on 07/06/2021

I could not have been any happier with the service I received from Will Zibers on Monday! The service was second to none. I would recommend anyone looking for a new or used vehicle see the team at Suntrap!! Thanks Will and John B!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
65 Reviews
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5 out of 5 starssales Rating

Great service!!!

by Will Zibers on 07/06/2021

I could not have been any happier with the service I received from Will Zibers on Monday! The service was second to none. I would recommend anyone looking for a new or used vehicle see the team at Suntrap!! Thanks Will and John B!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Service, Great Price, Great Experiance

by A Goss on 05/12/2021

Bought a pre-owned vehicle from Terry C. The price was more than fair, and the service on the vehicle was great. They also drove and delivered my vehicle to me. This was a great experience. Thanks for making it easy.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
2 out of 5 starsservice Rating

Long wait

by RB on 04/15/2021

I called to see if I needed an appointment for an oil change. “No problem” they said. “Just stop in and we can get it done while you wait”. Well, when I arrived they said it would take an hour and 45 minutes and they could not get me in for 3 weeks if I scheduled. I waited close to 2 hours for an oil change and wash (when you buy a car they tell you that you can drop in for a wash any time). Frustrating when you call and are told no problem!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
5 out of 5 starssales Rating

My nissan journey at suntrup

by Cindy a on 04/03/2021

The service . Our salesperson joe d. And Collin have had my back since day one. I feel like it has been a one on one experience. I love my rogues. Had more than one. Always hookup with joe d and Collin. Adela is great in finance. Ryan t in service dept is also a favorite

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starsservice Rating

Very professional

by Kat on 02/19/2021

Scott at Suntrup Nissan South Linbergh was very friendly and helpful. Everything was taken care of in a timely manner, multiple times! Seems like a trustworthy guy! Thank you Scott for helping me get my vehicle together

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Great Car Buying Experience

by Melissa on 03/26/2019

My car started going downhill a lot faster than I was hoping for/anticipating. Although we personally were in a pinch trying to get a good, reliable car relatively quickly, Miles didn't rush us at all. This was only my second time buying a car, so I was extremely intimidated and anxious going into the situation, but Miles was so kind and very easy to work with. My fiance and I were both there to get a new vehicle and he didn't hesitate to pull a couple cars for us each to test drive. We both decided to go with the second car we had looked at, and Miles was just great throughout the whole experience. Armin did our financing, and he was just as easy going as Miles. We were offered different warranties and although we declined them, he didn't push us into anything. Todd assisted Miles and helped us negotiate some trade in values and lowered the price on a vehicle to match another dealership and was a gem to work with as well! The whole team was very easy going and a pleasure to work with. I'll definitely recommend them to anyone looking to buy. *Update: with the first warmer days upon us, I found out the AC isn't working correctly in my 2016 Civic, and Miles was very quick to respond to my worry, and even looked into the warranties and steered me in the right direction to get it taken care of. Extremely good customer service!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
5 out of 5 starssales Rating

Great Experience for a Female Buyer

by Meldorn84 on 11/26/2018

As a single female buyer, I thoroughly appreciated the entire team at Suntrup Nissan - from finance to the sales team to everyone in between. Such a phenomenal experience. My sales guy, Staphen Mason, was about finding me the car that fit me and that I loved for a payment that I felt confident with. I came with an idea of a car that I wanted and after driving it, realized it wasn't the car for me. Stephan knew his product and made a recommendation that ended up being the car I bought. It was perfect.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Sales experience

by Juju1947 on 10/24/2018

Joe Dawidouski Our sales consultant went above and beyond helping us in the purchase of our new 2018 Frontier. His dedication and years of sales experience did not go unnoticed. Thank you again Joe for your great negotiation skills and patience. They did not go unnoticed.. Please ask for Joe Dawidouski at Suntrup if you are in the market for a Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Purchase of 2018 Nissan Pathfinder

by MaryK on 04/23/2018

I can't say enough about the sales experience! Our sales Rep Nadja was so wonderful! She is the BEST!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Joe dawidowski is the best!

by Heather on 03/29/2018

I'm so happy I choose suntrip Nissan. Joe dawidowski took such good care of me and was so helpful throughout the entire process. He explained everything to me, He was patient, and I never felt like he was pushing me to buy. He went above and beyond to make sure I was as happy as I possibly could be while finance worked their magic and got me a great loan. I can't say enough how nice everyone at suntrip was. I'll definitely be back next time!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Loving my new Murano

by Elaine-N on 03/14/2018

Collin Costello was great to work with. He found the car with all the options and the price I was looking for. He followed up with a video email after purchase to make sure I was satisfied.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great place to buy a new vehicle

by dtpfeiffer on 03/05/2018

Buying a new vehicle can be a stressful experience, especially when it's been a long time since you have done it. Daniel Linton was both friendly and professional as a salesman. He took the time to answer any questions I had about the trucks I was looking at and the financing process. If there was something he was unsure about, he was quick to double check instead of making something up to make it seem as if he knew everything. It was a good experience overall and I would definitely recommend Daniel at Suntrup if you are looking at a Nissan.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

1 out of 5 starssales Rating

More Money...... LostCar

by Shawn_M on 02/14/2018

This experience was horrendous. I went into the dealer fully understanding my situation and had the mean to make the situation whole. I left a day an half later to go to another dealer because Suntrup was not able to get their stuff in order. They kept trying to finance me for a bigger car, and even after I said let move down to a little smaller SUV they continued to run me for the bigger. I finally had to say, take the path finder off the table, I was a rouge. All the while, they kept coming to me with a request for more money and more money. Almost to the point that all I was financing was the negative equity in my car. We finally found a car I liked, and lender willing to work with me, however Suntrup kept pushing me to sign papers before seeing the car. They had misplaced the car and spent over 2.5 hours trying to locate said car, they finally located it and then could not find keys. At no time did a member of management or the finance team come to talk to me. They just kept sending out the sales man, who was pushing me to sign for a car site unseen. Long story short, this dealer lost out on a $28K sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
5 out of 5 starssales Rating

Seamless Transaction

by Brandi on 02/02/2018

My husband and I needed to trade in my previously leased vehicle. Even though we went over the mileage, Suntrup Nissan was still able to give us a great deal on a brand new SUV. We were treated with nothing but respect the moment we walked in the door. Our sales person, Amanda Wilkerson was great.. I highly recommend her.. she was determined to give us a great deal! It seems like this dealership really cares about customer satisfaction and it shows!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Awesome Preowned car purchase !

by Gfjohnson on 01/18/2018

We love the Mini Cooper we purchased for my son. There was a slight mis communication after the sale but Steve in financing and his staff has gone above and beyond to make things Great! Highly recommend.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Excellent Customer Service

by Keith1978 on 01/18/2018

Great group enjoyed experience and service. Highly Recommend to everyone.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Best dealership in town!

by ChrisS. on 01/16/2018

I just bought my second new car in a year! Both from Suntrup Nissan. I was so impressed by Daniel Linton and the Suntrup team that I didn't even consider another dealership. The team actually remembered me. It is nice to receive that kind of customer service. They make the buying process easy. I am a very happy customer!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

excellent service - worked with me when other local dealers left me cold

by JonK78 on 01/03/2018

I had some credit challenges that other dealerships wouldn't work with but Suntrup got me a very fair deal on a great new car that we are very excited to drive home. Suntrup has a new customer in us!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

Great service and even better deals

by Allie on 12/30/2017

From the smiles on the employees faces to the smiley face stickers on the cars, our experience with Suntrup Nissan could not have been more enjoyable! Patrick provided excellent service by going out of his way to help us find the car we were dreaming of and making it work within our budget. His laid back yet professional demeanor made us feel very comfortable and it was truly a pleasure doing business with him. We look forward to working with Suntrup Nissan for our future vehicle purchases and maintenance services!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New Purchase

by Caitlyn on 12/23/2017

Mike and Adela are so awesome!!!! First car I have bought from this dealership and I will recommend all my friends and I will be back!!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starssales Rating

New vehicle

by DeAnna on 12/15/2017

Have been wanting a new vehicle for sometime. When arriving at Suntrup Nate was very friendly and helpful. I wanted a certain vehicle but unsure if I would able to afford the one I wanted. Nate and Daniel were so good to work with me on getting what I wanted. Brian in the financing department was to work his magic and get the payment I needed and wanted. I would not be able to drive a brand new vehicle with all there help and support. I would recommend anyone to go in and see these guys they truly do care about getting what the person wants.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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