Thoroughbred Ford of Platte City

Today 8:30 AM - 8:00 PM
Sunday
closed
Monday
8:30 AM - 8:00 PM
Tuesday
8:30 AM - 8:00 PM
Wednesday
8:30 AM - 6:00 PM
Thursday
8:30 AM - 8:00 PM
Friday
8:30 AM - 6:00 PM
Saturday
8:30 AM - 6:00 PM

Customer Reviews of Thoroughbred Ford of Platte City

5.0
Overall Rating
(4)
Recommend: Yes (4) No (0)
Write a review: Sales | Service
service Rating

Ford

byGreekrhinoon 04/15/2018

Got me in in a hurry and replaced the starter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
22 Reviews
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service Rating

Ford

byGreekrhinoon 04/15/2018

Got me in in a hurry and replaced the starter.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Love the Dealership

byBjdlr21on 01/19/2018

Great Service and friendly staff

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome

bydoberwattson 05/08/2017

Great customer service in the service dept with Dean. Thanks again!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

success

bydjg0217on 11/01/2016

The service was good and communication was clear and timely

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

F150

bylancjohnon 07/27/2016

I had a continuing problem with a check engine lite on my F150. The was the 3rd dealer, including the one I purchased the truck from, and no one could find the cause. Your manager Eric, would not just turn out the lite. Him and technician Allen, who thinks outside the box to solve a problem. discovered the problem. It was due to a incorrect part given to me by another dealer. You folks are lucky to have Eric and Allen working for you. You will always have my business in the future. John Lancaster

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Ford F-150 XLT Purchase

bymikesmopson 07/07/2016

Jeff at Thoroughbred Ford did a great job locating the truck that met our requirements. I were kind of picky as to the features we wanted and in most cases you would probably need to custom order our specs but they sorted through all of their sales sheets and found the one that fit our needs. The dealership was honest and straightforward in all aspects of the sale which has not always been our experience when purchasing a vehicle. Great truck, great price, great customer service.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Thoroughbred Ford.

byCharlie3225on 07/02/2016

Service manager was awesome. I was 30 min early but he still was able to get my car right in and out like promised.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Service

byryan1216on 06/30/2016

service was perfect. salesman answered every question i had and showed me the options on the car. very happy with the dealer. i will recommend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Dealership and great Sales Staff

byMeelah39on 06/26/2016

My salesperson John Loewenstein was totally on top of what I needed.He was very attentive and very professional and made my buying experience comfortable and even authorized some additional concerns with my used car purchase after I had taken possession. There were some minor things I wanted looked at on my car and John made sure I could get my car in to service to check them. Also,the Service department was very professional and listened to my concerns about my car, assesses the needed repairs and explained to me exactly what was repaired.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service

byWaynesTruckon 02/15/2016

I called for an appointment for 130,000 oil change and tire rotation. The service department got my vehicle right in at the appointed time and the service was done in a timely manner. The staff is always friendly and professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great seer ice department

byerika1842on 01/05/2016

Always professional and friendly when I bring in my vehicle. Wouldn't trust another dealership!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Job well done

byRamos6794on 12/21/2015

Your staff was very professional. The car is running great. They did a great job. The car actually runs better now then before when we first bought it from you. Thank you for your service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Personable and Professional!

bymarytonyon 10/22/2015

The staff at your dealership were very Friendly and professional! They were detailed in explaining what needed to be done with my car and gave me written quotes. They were also on time and my wait time was just right on! We will return and recommend to our friends!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Dealership

bysmatiason 10/18/2015

Staff was very helpful. The main dealership didn't want to help out the Platte City dealership with a Edge they had on their lot. The Platte City dealership made us feel very special and even put us in an Edge until Monday when the one from Midway Ford could be delivered.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Great Service Dept

byWoody180on 07/28/2015

I have had an issue with my climate control system, the problem is intermittent. I understand that it can be difficult to solve these type of issues. The staff at Thoroughbred Ford of Platte City have worked with me at every opportunity to resolve this issue. I would like to mention, in particular, David Henson. David has done a great job keeping me informed and is always willing to do whatever it takes to resolve the issue at hand.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Typical Great Service

byCM2PTATCon 07/28/2015

Brought my car in for an oil change, possible tire rotation and possible AC recharge. The boys gave it the "once over" and decided that I needed some new wipers and a filter for my cabin. They checked my AC, told me that, while I wasn't "perfect" on the temp generated, I was still in the mid-50's. I could choose to have my AC serviced, but should do well enough to finish out the summer. (And it's been HOT!) Jason (I hope I got the name correct) if he were like "some" mechanics/service managers, would have come right out and said, "You need to have the AC recharged" NOT given me all the info rather than 'hard selling'...that is what I really appreciate about T-Bred Ford Platte City....it's still about the customer, NOT the almighty dollar!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

High 5! Jacob and Eric!!

byCAS8379on 07/25/2015

Jacob!!! an amazing and much needed addition. Thanks to all...and please tell him he is appreciated....i noticed immediately his committment to the dealership and also myself as a customer..... the best service i have ever had at Thorooughbred.... but like Eric Turner also!! He also makes things right....always....

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Awesome service manager!

byErika1842on 07/15/2015

Service manager there is outstanding! Will only take my car there because he is so helpful!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

service

byPDM2900on 06/30/2015

David Hansen in service is the reason why I have my truck serviced at this location He doeas an excellant job

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Great Experience

byjfischer16270on 06/05/2015

Purchasing my F350 from Thoroughbred Ford was the absolute easiest car buying experience I have ever had. They offered a very fair price for my trade-in, and worked a deal that was well within the price range I needed. I will definitely be purchasing from Thoroughbred Ford again!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Best sales experience for Ford Escape

bymccollon 06/08/2010

I had a great experience with this salesman/dealership in buying a 2010 Ford Escape. My salesman Cliff went the extra mile in helping me get what I wanted. I wanted a manual transmission Escape and those are very rare to find in a dealer's current inventory. I also did not finance my purchase and was able to sell my old vehicle to a private buyer (vs trading it in) - hence the N/A marks in those respective areas below...

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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