Today 9:00 AM - 7:00 PM
Closed Now
Sunday
closed
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Cable Dahmer Chevrolet

1.0
Overall Rating
(2)
Recommend: Yes (0) No (2)
Write a review: Sales | Service
20 Reviews
Sort by:
sales Rating

Shenanigans, Incompetence, & Rudeness

byKhia2006on 08/09/2018

We purchased a CPO Chevy, working with Tyson as sales rep. After I used a trade-in that erroneously still had a lien listed, our sale fell apart due to shenanigans, incompetence, and rudeness. We had set an appointment and laid out our needs clearly upon arrival. From arrival to departure, nearly five hours elapsed, due to the constant back-and-forth even though we were clear about our financial requirements. Tyson was rude to my wife, who was 8 1/2 months pregnant, by talking past her and responding to her questions by directing answers to me or ignoring her completely. They had added $500 to the sales price from the previous day when we set the appointment, and refused to alter the figure, blaming "corporate policy and control" on the figure. In addition to that was $800 in snake-oil extras they wouldn't remove. We finally brought the car home, and discovered the following morning that they hadn't properly detailed the car, that it reeked of pet odors and had dog hair littering the cargo area. They called me at the hospital after my daughter's birth to inform me that my title still had a lien listed. I explained that this was an honest mistake and I would get it cleared up. I also explained that I was at the hospital for the next several days. In spite of this, Tyson told me that he'd be calling me the next day to have me come in to correct paperwork. Over the next 1 1/2 weeks I received calls from Tyson as well as two different sales managers, each with different plans for re-doing the sale. By the time we finally had a clear plan from management and an appointment, they were threatening to repossess the car. With my recovering wife and week-old daughter in tow, we arrived at the dealership only to find that they had added $1000 to the sales price, again blaming it on a "corporate promotion" for trade-ins that they had to remove. We walked away from the sale, and they seemed to be glad to be rid of us. I'll never again set foot on a Cable-Dahmer lot, and I'll make sure my friends and relatives avoid them as well.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
sales Rating

Bad Experience

byRachelHon 03/21/2018

Me and my husband purchased a vehicle from in February. Our experience has been less than pleasurable. And I would appreciate someone to give me information. First off history of our visit: Came in to get car on Feb 07 about 3 maybe 330 was there until at least 8pm. The sales person just didn’t seem like he knew what he was talking about and couldn’t get my husband’s name right. He showed us all the features on the car prior to even getting the price of the car, so wasting a lot of time for that. He kept rattling off that he was in the Navy then Marines and blah blah blah trying way to hard and seemed to be lying. Might be wrong, but look young for someone that did 20 years in the navy then marine, could be wrong whatever. The finance guy just kept us waiting and when everything was good he said because of how late it was we would need to come back for the title to make sure the car would get financed. He sped through everything and wanted to BS about stuff vs do his job. When we came to get the title had to wait for the finance guy 30 minutes and the sales guy wanted to show me more stuff. I mean come on already told him we had a 2014 Kia and honestly he didn’t tell us anything of value, and couldn’t answer anything I asked, he danced around the question per se. chose to Google and look in the manual for a lot of stuff. To register my car I call the front desk of Kia and ask does my brand new car have to be inspected or have a vehicle inspection form she says yes I talked to my manager. I go down there and guess what it doesn’t Then I get a call from you saying we need to sign something else to be a part of the bank and I still don’t know if you got the signed paper. I left a message for you to call me back and I get nothing. I have no idea if my car is financed, as stupid as that sounds. I get a message from Catherine about how they forgot to put a traceable sticker of some sort and they could mail or I could make an appointment. Can get a hold of her the line just rings. No one is communicating with me and I’m tired of wasting my time with no one answering any of my questions. I’m sure this is something you will discard too, but I’m extremely frustrated and I want my business with your location to be done.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
service Rating

recall item and oil change

bydjnolanon 11/03/2014

I was told about 90 minutes for the work I needed to be done and Justin had it ready in about 1 hour. Thanks, Justin. Donna

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Service

byMandeon 11/02/2014

Mike Kline is a great service advisor. He always tells me what is going on with my car, and is very engaged when I tell him my concerns.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Good Service

byRedHorse56on 10/29/2014

I probably had the most professional, no pressure and helpful sales person ever. Micky McRae didn't waste my time and only showed me what I was looking for. She a BIG ASSET to your company. And as long as she works for Cable-Dahmer I will only use her as my sales person

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Maintenance

byJodyMaggioon 10/11/2014

Called ahead, picked up a loaner car & got out the door pretty quick. Did not think that would be possible.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Communication goes a long way

byhappycat4meon 10/01/2014

Justin was very nice and took me right in.I would have appreciated being informed of the time it was going to take to see if that worked in my schedule. The tire was not in stock and the wait was rather long. Thankful that it was taken care of. Communication goes a long way. Thankful to be taken care of with no hassles though. Everyone's time is valuable. Thanks for checking!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

1 Comments

service Rating

spark2014

byDerrick55on 09/26/2014

the only thing I didn't like was I had to get a rental car from enterprise and not everything was paid for by cable dahmer

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
service Rating

sept17visit

bySusan1708on 09/20/2014

Everyone was friendly, courteous, and professional. While waiting for my car, I looked at new vehicles and the saleswoman, Marie, was very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Love Cable Dahmer

byMartina1970on 09/12/2014

Blaine was very friendly and explained to me what was done with my service and the recall. They got everything done quicker than I thought.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Cable Dahmer is my go to for service

byangeliakmiaraeon 09/11/2014

Cable dahmer staff were very responsive and met my needs. Most of the work I needed done was under warranty, but they were so great to work with.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Necole Merritt

byNecoleon 09/05/2014

I really enjoyed my salesperson Marie. She stayed late and made certain that I had my vehicle. She followed through with all expectations I asked even with my trade in.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Cable-Dahmer 2014 Silverado 1500 LTS Z71

byrusty_gabrielon 09/03/2014

I started working with Jared, but had to leave and upon my return worked with Josh. Both salesmen worked dilligently to answer my questions, show me around on a hot day, and ultimately helped me find my next truck. Fred, in finance, was personable, friendly, and helpful as well. I did return to discuss one minor issue with Grant who saw to it that my issue was resolved quickly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Cable-Dahmer Chevrolet - Good service and experience

by_Andrew_Fon 07/10/2014

I contacted Cable-Dahmer in regards to a power train problem. They were able to get my vehicle in quickly and fixed the problem within a few days, while keeping me informed every step of the way. They also provided a loaner vehicle, which made getting my vehicle fixed a breeze. The staff was professional, courteous and eager to help me with my problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Quality work at a Quality Dealer

byLeeFinon 06/14/2014

I almost always bring my 2004 Silverado 3500HD Dually Crew cab to Cable-Dahmer in Independence for service. The fast friendly check-in and quality service is very much appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Unbelievable experience!!!

byTBRN09on 09/12/2013

I bought a 2013 Chevy Cruze on 8/26/13. I was treated with dignity and respect and felt like they really cared about me and interested in what I was looking for. Ryan G. was my salesman and he was great and very sweet! I sincerely appreciated the fact that everyone was honest with me about my options. Mike D. in financing, was very professional and also honest and sweet. I was to come back into the dealership on 8/30 to finish up paperwork and was unable to do so because my Mother unexpected died. I contacted Ryan and told him what happened and everyone at Cable-Dahmer was so understanding and allowed me time to grieve and worked with me in getting them the needed paperwork. Then, when I came back to the dealership, I was greeted with hugs and sincere sympathy, just like a member of the family! My car got financed at a lower rate and they gave me the BEST deal possible!!! My husband and I were and are SO impressed with them, that they have now earned all our business for LIFE! I will never buy another car anywhere else!!! And I have told many people how wonderful they were! I LOVE my new car!! I will never forget their home-town hospitality and sincere care given to me and my husband during our car buying experience and I can't thank them enough!!! I wish more people treated each other the way I was treated there. Thanks from the bottom of my heart! God's blessing to you all!!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Great Service as always

byfootballmomof2on 09/07/2013

Came in for an oil change and Service writer recommended a tire rotation since it had been awhile... since I wasn't expecting the extra cost he used a coupon so I could get it done. I appreciated the extra mile he went for me to help out with cost... I am always pleased with the Service Dept...

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Oil Consumption problem with 2008 Suburban and Powertrain Warranty.

bybill442on 08/30/2013

I'm glad that Gary informed me that Cable Dahmer would honor my warranty due to the oil consumption problem that my 2008 Suburban has. I'm just disappointed that GM won't admit that there is an engine flaw with the 5.3L V8 in several vehicles from 2007-2009 and make things difficult for their customers!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Happy Service Customer

bymrgrndadon 04/16/2013

I came to ask a question about why my 2003 truck was surging. Your service consultant Blain quickly researched it to find out what he could and was unable to tie down a reason. He then called on a Tech "Justin" to ask about this. He said it was likely caused by the electronic gas feed as this was the first year for this on the 5.3. He said the 2003/04 were very sensitive and his own 05 was stable after he did a factory adjustment. He went with me for a drive and I showed him what it was doing, which convinced him is was the above. We got back and they immediately set me up for service including cleaning out the intake area which was carboned up a bit. They said this will take about 200 miles for the computer to relearn my driving and should cure it. Their quick and expect diagnosis and service was top quality, but never pushy. Oh yes, I got a senior discount also. This dealership service department is a credit to GM. I give them 10 SMILEY FACES!!!!!! Mike C

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Qoute request

bymikecdrdon 12/17/2012

I asked for an internet quote on a Chevy Sonic LT sedan model with the turbo engine and and automatic. They did not give me a price. They just wanted to get me into the dealership to give me a hard sale.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

1 Comments

videos
about our dealership

An ideology still in motion since its 1988 inception. It's the Cable-Dahmer mission statement we lean on:

It is our policy to provide a full range of products and services to all of our customers. These products and services will be priced reasonably and delivered with customer satisfaction as our number one goal.

All dealership employees will be fully trained and will conduct business in a positive and professional manner. Our goal is to create an atmosphere in which our employees can develop to their fullest potential, and the company can maintain an excellent reputation, thus continuing to be a leader in our community. Come on by our FRANCHISES location and let our history just be the tipping point to how we can best service your needs.

Google Map
Amenities
Complimentary Loaner Cars
Complimentary Coffee
Cable Television
Collision Repair/Body Shop
Express Service