Dean McCrary Kia

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Open Now
Sunday
closed
Monday
9:00 AM - 7:00 PM
Tuesday
9:00 AM - 7:00 PM
Wednesday
9:00 AM - 7:00 PM
Thursday
9:00 AM - 7:00 PM
Friday
9:00 AM - 7:00 PM
Saturday
9:00 AM - 7:00 PM

Customer Reviews of Dean McCrary Kia

3.7
Overall Rating
(3)
Recommend: Yes (2) No (1)
Write a review: Sales | Service
sales Rating

Excellent Service

by Tallgirl66 on 03/06/2017

Dean Mccrary of Hattiesburg has great service very friendly salesman. Grant Tolbert was awesome. Thank you Dean Mccrary for giving me a second chance. And to all of the mangement.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
10 Reviews
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sales Rating

Excellent Service

by Tallgirl66 on 03/06/2017

Dean Mccrary of Hattiesburg has great service very friendly salesman. Grant Tolbert was awesome. Thank you Dean Mccrary for giving me a second chance. And to all of the mangement.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Doesn't get any worse than this

by cadman9 on 06/05/2016

You want a car buying nightmare, try this place out. The sales staff is totally unprofessional. Went on 2 teat drives. Our salesman spent both entire test drive either on the phone or texting. I pulled up their site on my cell and decided to look at a couple of new Kia's. Don't believe the discounts folks. they're all fake to get you there. Our salesman informed us we had to be an Uber Driver for one of them. Are you kidding me? Out of the $8000 in supposed discounts, we supposedly qualified for only $2500. When they told me I had an "edgy" credit history and I know for a fact my Fico score is 798 (my credit union this morning) it was time to go. If you want to be lied to and stolen from, this is the place for you. I'm amazed the Attorney General hasn't shut [non-permissible content removed] down.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
sales Rating

awesome dealership

by Larenda on 02/14/2016

Everything they are angels working, they are there for the customer and want to see them get what they want and it be affordable. I love this dealership will not EVER shop any place else. I have recommended them to at least 6 people.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Thnx so much

by nummygirl_85 on 10/31/2015

I came for an oil change but they were quick to let me know about a recent safety recall that needed attention. Good that they knew this before I fell victim to the problem

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Fast and Courteous

by CMBrown63 on 10/02/2015

They were fast and thorough changing the oil, rotating tires and doing all the required maintenance checks. Employee's in the service department are courteous and make you feel right at home.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
service Rating

Kia of Hattiesburg

by lcistrunk11 on 09/09/2015

I had to go to class by 9:30 am even though it was a long line they accommodated me and I made it to class on time. I love my Kia of Hattiesburg!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Friendly atmosphere

by lovinlife2014 on 03/22/2014

Dean McCrary KIA of Hattiesburg has great service and friendly sales people. They make you feel comfortable and the process of buying a car is simple.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Pathetic used car dealership

by parlokin on 09/17/2011

These guys are a desperate, slimy bunch. They quoted a price on a used 2006 toyota then refused to honor the price. They do not display Buyer's Guides on ANY of their vehicles (this is patently ILLEGAL!). Do not trust anything they say; they will lie to get you to pay an unreasonable monthly payment, then not honor warranties. I've talked with friends who work at other dealerships and they agree, Kia is the worst in the city. Do not bother -- you'll be glad you didn't

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
sales Rating

Great to work with!

by jd2376 on 04/29/2008

I recently went in to trade in my vehicle for a Jeep Liberty that they had on their lot. They provided me great deal of time to test drive and to see if I felt comfortable in it. They attempted every way to get me the best deal for a trade in and for a potential monthly payment. Unfortunately, due to my current vehicle being top heavy with what is still owed and what is worth, I was unable to afford the vehicle I was looking at buying. The staff at Dean McCrary Kia are great. I was not pressured or hassled, they made me feel comfortable and not as though I was "just another sale". Although I could not afford what I was looking for, I was not pressured to purchase something else to just make a sale. They have maintained contact with me and will notify me when something may arrive that could possibly fit my budget. I have been at several other dealers and by far, this has been the best one.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No
sales Rating

Excellent Experience with Purchase and post purchase customer service.

by sherebel on 04/28/2008

Purchased a vehicle last July from this dealership and was very pleased with the transaction. My salsperson, Lannie, actually brought the initial finance paperwork to my apartment on a Saturday for me to sign and then brought the final paperwork to my office for signing that next week. He really went the extra mile for me - litterally!! Follow up service has been remarkable. VERY pleasant experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
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